Back garment very high quality one size fits all i like that... Any enquiries they reply within that day. Service and packaging quick delivery, item sealed. I believed all garments are universal,... See more
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Review summary
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Services one of the best i experience(express post delivery) well done. Quality of the products best. Packaging of the items high qualities. Only thing i would like to see inside instructions with... See more
Product arrived AOK but the Homemedics Pro Hypoallergenic pads caused sever burns to my shoulder after 20 min tens use on mild settings. Off to Doctor for treatment of the blistering - query Hypoaller... See more
Homedics are great! They gave me bonus pads because Australia Post were late in delivery the last order. I use the EMS machine everyday and it is a fantastic product, high quality, reliable and perfe... See more
Company details
Written by the company
If you’re looking for natural pain relief or hassle-free muscle toning without the detrimental effects of drugs, you may have considered or had a TENS or EMS Machine recommended to you in Australia. They’re incredibly popular, and have been used by people for over 50 years to relieve all different kinds of ailments. Homemedics is one of Australia’s first and leading TENS Machine & EMS Machine supplier for over 15 years with thousands of units sold to help Australians relieve their pain in a simple, non-invasive method at home or for professionals to treat their patients.
Contact info
Loweana Street , 4215, Southport, Australia
- sales@homemedics.com.au
- homemedics.com.au
3.6
Average
308 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 48% of negative reviews
Typically replies within 48 hours
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The quick service and items as described
28 April 2025
Hassle free experience!
The order process was quick and easy. The website is also easy and user-friendly. I will definitely order from #homemedics again!
14 April 2025
Great experience
Easy to order, fast delivery, awesome product. The TENS machine set up and operation was made easier by online how-to video. Highly recommend company and product.
4 April 2025
Professional, knowledgeable, excellent service
Homemedics have consistently delivered exceptional service, responding to any queries immediately to ensure I have chosen the correct product. They have provided fast, reliable delivery. My experience tells me they are professionals who are passionate about their products and genuinely care about meeting customers' needs.
9 April 2025
Unprompted review
Reply from Homemedics
Thank you for your review Pamela. It's always a pleasure dealing with customers like yourself!
Quick response and delivery.
1 April 2025
The hypoallergenic tens machine pads I…
The hypoallergenic tens machine pads I purchased have caused a severe allergic reaction. I only used them once and I still have a very lumpy rash which requires the application of an anti itch cream 3 to 4 times a day.
22 March 2025
Reply from Homemedics
Hi Cheryl,
Please contact us via our site so we can investigate this further and find a solution.
Kind regards,
Team MIA
One of the little purple things is…
One of the little purple things is already popping out
21 March 2025
Customer Service was amazing
Customer Service was amazing,
Just got home and am ready to try it
Will keep you updated.
25 March 2025
Great service and goods!!!
19 March 2025
Easy to navigate website
Easy to navigate website, place order & payment securely. Quick to deliver. Very convenient. I would recommend & will use them again.
11 March 2025
Self-adhesive electrodes
My order was processed and delivered in a timely manner. Thank you Homemedics.
25 February 2025
Recieved order on 07/03/2025
I suggest that you don't send out (how did we do)
before the order is delivered.
25 February 2025
Reply from Homemedics
Hello Howard,
Your order has been dispatched via untracked envelope on the 26th of February. Please allow up to 8 business days for delivery as clearly stated on the checkout page. If you have not received within this time frame please contact us and we will sort it out.
Thank you,
Team MIA
bought product nothing received emails unanswered
bought product, got an email saying it was unavailable and would be sent the next week when stock was due, no further updates, sent 2 follow up emails - no reply
been going on for over 2 weeks
thank you, for sms after i wrote review, i received text but no email, but appreciate the small update
11 February 2025
Reply from Homemedics
Hello Erin,
Please check your email. We have replied to your emails regarding your order. We will forward the reply via TXT.
Kind regards,
Team MIA
Homemedics
I purchased a home medics shiatsu massage pillow with heat, and it’s an incredible experience. It’s one of the best investments I’ve ever made. Equipped with a rechargeable battery, it effortlessly relieves the tension and stress in my back. After using it, I feel a profound sense of well-being.
2 October 2024
Unprompted review
I returned the order with tracking…
I returned the order with tracking confirmation that it was delivered to your return address and have not received any response or refund!!!!
3 February 2025
Reply from Homemedics
Hello Diana,
Your order was refunded the day we received your item back if you had checked your Afterpay accounf. We also thank you for the 1 star review after we sent out free items with your order and waived return fees.
Thanks,
Team MIA
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