Back garment very high quality one size fits all i like that... Any enquiries they reply within that day. Service and packaging quick delivery, item sealed. I believed all garments are universal,... See more
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Services one of the best i experience(express post delivery) well done. Quality of the products best. Packaging of the items high qualities. Only thing i would like to see inside instructions with... See more
Product arrived AOK but the Homemedics Pro Hypoallergenic pads caused sever burns to my shoulder after 20 min tens use on mild settings. Off to Doctor for treatment of the blistering - query Hypoaller... See more
Homedics are great! They gave me bonus pads because Australia Post were late in delivery the last order. I use the EMS machine everyday and it is a fantastic product, high quality, reliable and perfe... See more
Company details
Written by the company
If you’re looking for natural pain relief or hassle-free muscle toning without the detrimental effects of drugs, you may have considered or had a TENS or EMS Machine recommended to you in Australia. They’re incredibly popular, and have been used by people for over 50 years to relieve all different kinds of ailments. Homemedics is one of Australia’s first and leading TENS Machine & EMS Machine supplier for over 15 years with thousands of units sold to help Australians relieve their pain in a simple, non-invasive method at home or for professionals to treat their patients.
Contact info
Loweana Street , 4215, Southport, Australia
- sales@homemedics.com.au
- homemedics.com.au
3.7
Average
309 reviews
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This company invites their customers to review, whether positive or negative
Replied to 48% of negative reviews
Typically replies within 48 hours
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i had developed an allergy to the glue…
i had developed an allergy to the glue on the std pads so thought the non allergenic pads i bought from you would work but the rash came back he first time i used them
13 September 2024
My experience was fantastic hope to…
My experience was fantastic hope to deal some more from these people
10 September 2024
Items missing from order.
Items missing from order.
Had express delivery 1-2 days took a week to show up, can only be contacted via email and very slow to respond.
Have failed to acknowledge last email citing missing contents of order.
4 September 2024
Disappointing
My order still hasn’t arrived and I paid express postage. Very disappointed.
7 September 2024
Perfect The material of the pads is strong and…
The material of the pads is strong and no problem to stick to the skin
14 September 2024
Fast delivery… good product good…
Fast delivery… good product good packaging… first i bought and then my friend use it to try… then she asked me to order one for her ..we very happy with product 😇🙏😉
6 September 2024
The wires are not good the pins fall…
The wires are not good the pins fall out of the pads I had to duct tape them to stay in .
I have ordered from another site very dissatisfied with this I would like a refund or a new set thanks
26 August 2024
Great product and worked well
22 August 2024
Have not received product
Have not received product. Took a week before I received notification they posted, however a week later and still not received (Gold Coast to Sunshine Coast).
5 September 2024
Contents labelling
Terrific service, but I was a little surprised that there was no labelling on the electrodes, in fact no written word at all about the contents. I did then look at the product and its description online, which is okay, but I’d still like some labelling in the parcel.
Thank you!
3 September 2024
Communication
As for the purchase and shipping it was good. BUT the ability to actually communicate to someone is abysmal. No phone contact and poor email/web form.
26 August 2024
Products are great but communication…
Products are great but communication could be improved.
21 August 2024
I ordered a week ago and still have not…
I ordered a week ago and still have not received it.
14 August 2024
Great item.
My item arrived quickly. My TENS machine works really well, it comes in a really nice bag with lots of additionals inside. Easy to use, and built strong. The pads stick really well.
14 August 2024
Very quick delivery.
10 August 2024
Work well
The TENS pads work well for a great price. They did take a little longer but they were worth the wait!
30 July 2024
Power pack non compliant
Mix up with the product and delivery was slow.
Communication was quick to sort out the problem.
26 July 2024
Reply from Homemedics
Hello Linda,
Thank you for your review. We have sent several emails to you regarding your order and resolution. Please reply so we can sort this issue out asap.
Kind Regards,
Team MIA
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