Homemoovers Reviews 812

Great service provided by Dominic & Kean today. Delivered our sofa on behalf of DFS to ensure we had our sofa on scheduled day. They were friendly, efficient & communication from them was excellent informing us of delivery & keeping us updated. Thank you so much!

We used Homemoovers for our house move this weekend. We were really grateful to the whole team. From Mark in the office providing reassurance about booking details and top tips, then Darryl, Sam and Dani on the day were marvellous. Their experience shone through. I liked that we all had a laugh through what can be a tough day, but at the same time they were extremely respectful of the fact they are moving all your worldly belongings. Nothing was too much trouble!

Homemoovers moved our stuff when we moved in May 2025.The staff doing the job were lovely and did a good job but unfortunately damaged our flat screen TV. We reported it to the company and went back and forth and they decided in the end that they would pay but what they offered was not enough to buy another brand of the same make and age of the TV.So we took it to court and Homemoovers refused to attend the court hearing and have refused to pay nor respond to us.A year now and we are still yet to hear from them and they have refused to honour the court order to pay us for the damaged TV.Very sad and unfortunate.

Dom & Jason delivered our new sofa today and provided outstanding service from start to finish. Gave us a ring when on there way with an accurate time frame!
They were both incredibly personable and friendly, making the whole experience really pleasant. They were also very considerate of our home, taking extra care around our belongings—especially the photos in the utility room, which we really appreciated.

They were so kind and patient with our toddler daughter too, who was very eager to be involved and definitely getting in the way at times! They made her feel included and handled everything with such good humour.

Left us with no mess either, 10/10 delivery!

All around, a fantastic delivery experience and excellent customer service. Thank you, Dom & Jason!

We just had Jordan & Dom deliver our sofas. Faultless guys, sofas delivered perfectly and a great service. Many thanks

Greg & Jo

Jordan and Dom were very efficient,ringing ahead to give us notice of their arrival and then quickly putting the settees together when they arrived. Pleasant discussion whilst with us and left leaving us no mess or packing materials. Thank you.

Jordan and Dom were great. Got a telephone call to say I was next and how they would be. Very polite lovely young lads put together both settee in no time , left place clean and tidy. Definitely people you want delivery your furniture

Jordan and Dom were quick and efficient at delivering the sofa and clearly knew what they were doing.

Jordan and Dom were excellent when they delivered our sofa today! They were friendly and professional and took great care of our home. Delivery was quick and efficient.

Great delivery service very helpful explained everything

Homemoovers saved the day. I moved this week and made the mistake of using Any Van - they sent a van that was too small with only to 2 people to pack my 4 bed house. By the time we had to be out of the house it was clear we were not going to be able to be out in time. My kids and myself had to pack and take furniture down ..in a rush, utter chaos and stress...i couldnt get hold of Any Van at all and ididnt know what to do. Rich and Kieran from home moovers were outside my property waiting to move the new people in...from the second I asked for their help .....they were amazing. We arranged for all my stuff to be put in one place in the property and then they would bring it to my new place when they had move the new people in.. They were professional, calm , friendly and I instantly knew it was going to be ok. I was so stressed with it all ...and they really helped me get through it. Rich even hoovered my old house as I had no time to ...and he knew I was mortified by the state i had had to leave it in. Rich and Kieran worked until nearly 8pm to get my stuff in to my new house ...still being kind and cheerful the whole time. I cannot thank them enough. If I move again....I will be calling them. Also dealing with Ryan to do the financial stuff on the day was easy and calm - thry charged what i considered to be reasonable in the circumstances.
Thank you again ...you really saved the day.

Do not use this moving company whatever you do!!!! They have lost lots of our things including expensive coffee machine and important things. We raised a formal complaint with them about this over a month ago and have chased 2/3 times a week since then and they have not responded at all. They left half the garage full of our things. We paid them over £2k to move us 5 minutes down the road and there were 2 young men doing all the work so they worked until past 11pm at night with no breaks and they told us how they don't get paid overtime. The young men told us how the owner doesn't pay his staff well, only takes the money for himself quoting cheaper than other companies and expects the workers to take no extra pay and work all day and night.
They took absolutely zero care with our belongings, they just threw things in to boxes with absolutely no organisation and things were broken, upside down etc.

The most frustrating thing is that they just don't care, we have contacted them again and again and again.

Sam and Jordan delivered a sofa for me into a flat that was a little bit awkward to get into with such a big time.
They called me half an hour before they came to ensure I was there and were right on time for what they had advised.
Once here, Sam came up to the flat to check the layout and how best to get in with the sofa. They were both friendly and polite, built the sofa and put it in the position I wanted. When they were done they took all of the rubbish from the sofa with them and wished me the best for my recent house move and explained I would get a text on how to leave a review if I wished.
Perfect delivery service, thank you guys!

Jordan and Sam did a great job delivering our sofa. Great communication, prompt arrival and friendly service.

Home Moovers have sadly been terrible. Cost of repairing and replacing items damaged on the move was over £2800. Items were not packed with care, boxes were crushed and damaged. They assured me that these would be addressed. However, they have stopped responding to my emails.

The move out day felt rushed and they left the entire cloak room and multiple
items in the kitchen.

We had to store the items with them. On move-in day the supervisor stated that the way the locker looked ‘like the items had just been dumped.’

Had our sofa delivered yesterday and had no issues. Jordan and Sam were friendly and polite despite our stairs being quite a pain to navigate with the huge sofa. Other than a small suggestion re using shoe covers or offering to take off shoes, everything else went smoothly.

Dominic and Aaron were fantastic and couldn't have been better. Very highly recommended.

Jordan and Sam were great. Professional and nothing was too much hassle - they were in and out in 10 mins delivering our sofa - thank you!

Thanks for the upmost care on delivering my daughters Sofa today,great care was taken on unpacking it,Jordan and Sam were very polite and friendly.Good delivery Lads,Many Thank.

Received a phone call saying my delivery would be with me in 40mins and it arrived on time. Dominic and Aaron were very efficient bringing in the furniture and putting it all together. Then they made sure the electronic recliners were working . Great service