The Homeopathic Book Company Reviews 682

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 115 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products and the efficient delivery service. Many people are impressed with how quickly their orders arrive, often sooner than expected, and appreciate the careful packaging that ensures books arrive in perfect condition. The overall service is frequently described as professional, friendly, and efficient, with consumers highlighting the helpfulness of the team and the clear communication regarding order tracking. A few other people also felt that while the packaging was generally good, some heavy books might benefit from tighter packaging and firmer boxes to prevent damage during transit, as one customer reported a ripped box upon arrival.

What people talk about most

Product

Customers had positive experiences with product quality and delivery. Many reviewers praised the careful and... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the fast and prompt... See more

Quality

Consumers find the quality of products to be positive, especially regarding packaging and condition upon... See more

Service

Clients share positive opinions on service, consistently praising its speed and efficiency. Many reviewers... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the online ordering process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Repeat customer here. I've been buying books from HBC for a while now and it's always a beautiful experience. Aside from the fact that I'm buying homeopathy books, the packaging and care put into... See more

Rated 5 out of 5 stars

Still remains my most favourite book store - super friendly team, a wonderful array of books & topics (mine mainly Homeopathy), actually someone to speak to at the end of a phone (rare these days!)... See more

Company replied

Rated 5 out of 5 stars

I am very impressed with my order. It all took a week including the weekend. I received updates on my shipment which I did not expect it to be accurate because it is an international shipment. To m... See more

Rated 5 out of 5 stars

My book arrived earlier than expected. I am delighted. it is also well packaged and sustained the distance in excellent shape. I was given tracking info and kept up-to-date of its progress along the w... See more


Company details

  1. #6 of 48 best companies in Book shop

Written by the company

At the Homeopathic Book Company our principal focus is on meeting the requirements and expectations of our customers – whether they be a student or a practicing homeopath. We supply a wide range of books covering homeopathy, nutrition and naturopathy. To ensure that the right book is delivered at the right time and at the right cost we focus on service excellence. We provide a range of delivery options for every order to match urgency and budget as well as offering a 10% discount on all orders over £50.


Contact info

4.9

Excellent

TrustScore 5 out of 5

682 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Prompt service

Prompt service books always arrive in a few days well wrapped!

16 April 2025
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thank so much, Roz, for taking the time to post a service review for us - we really appreciate it!

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

The books were delivered so quickly

The books were delivered so quickly! All the way to Australia!
Thanks so much

9 April 2025
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Hi Sarah. Thanks so much for taking the time to post a review for us. The Fedex service from the UK to Australia is amazing, isn't it? Thanks also for continuing to order from us - we very much appreciate it!

Kind Regards
Pat & Neil

Rated 5 out of 5 stars

The Book Company Is So Efficient

I Found That My Delivery Time Of The Homeopathic
Book Company Is Really Efficient and Right On Time And I Feel That The Book Company Is Worth Every Five
Star That Is Required Due To Its Efficiency Thank You

21 April 2025
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thank you, Dr Newton, for placing your trust in us to supply your reading material. We really appreciate it and hope to serve you again in the future, should the need arise.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

I received the book quickly and in good…

I received the book quickly and in good condition. Unfortunately had to pay exorbitant Canadian customs on top of everything which was a rip off.

11 April 2025
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Reply from The Homeopathic Book Company

Many thanks for your feedback, Laura. We are sorry that you had some additional cost added to your order by customs, but we hope you find that your reading material was worth it.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Great books at a great price and very…

Great books at a great price and very reliable quick delivery. Thank you for offering this service.

13 April 2025
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Reply from The Homeopathic Book Company

Thank you so much for your loyalty when choosing your homeopathic books. We really appreciate your custom and your willingness to share your thoughts on your purchase experience with us. We are most grateful

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Excellent service and fast delivery

Ordered books from Homeopathic Book Company on Monday, received them in Bosnia by Friday. Smooth process, intuitive website, well-packed books and professional communication. Highly recommended!

31 March 2025
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Reply from The Homeopathic Book Company

Many thanks, DM, for tasking the time to post about your purchase experience with us. We very much appreciate your business and hope we can serve you in the future, as and when the need arises.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thank you so much, Katie, for placing your trust in us to supply your reading material. We very much appreciate you posting this positive review and hope to be able to serve you again in the future, should the need arise.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Quick poamstage, book in good condition.

Very quick delivery and book in good xmcondition.

26 March 2025
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Reply from The Homeopathic Book Company

Thank you, Sheila, for supporting our business over recent years. We very much appreciate you taking time out to post about your experience with us and hope to continue serving you in the future.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Very very good service

Very very good service. Great selection of fascinating books and all orders wrapped and sent with great care.

Would highly recommend, thank you.

26 March 2025
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thank you, Susan, for taking the time to post a review for us. We very much appreciate it and hope we can continue to serve you in the future, as needs arise.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Great customer service

Great customer service, fast shipping!

11 March 2025
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thanks, Rebekah, for taking the time to post a review of your purchase experience with us. Thanks also for the order - we're delighted you chose us again for your reading material. We hope to be able to serve you again in the future, should the need arise.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Excellent Service

The service is always so efficient and when I did enquire about shipment to my country, I found that Pat O' Keefe was so helpful and efficient. I am also pleased with the careful and neat packaging and the quality of the book received.

27 February 2025
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thank you, BM, for your continued support of our business. We very much appreciate it and hope we can serve you again in the future, when needs arise.

Rated 5 out of 5 stars
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

We're delighted that you received your reading material quickly and safely, Chelsey. Thanks for continuing to order from us and we hope to be able to serve you again in the future, should the need arise.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Beautifully packaged for travel and…

Beautifully packaged for travel and arrived in perfect condition!

22 February 2025
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thank you for posting, Janice, and thank you for your order. We really appreciate it and hope to serve you again in the future, should the need arise.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Excellent

Excellent packing, professional printing, arrived on time. Satisfied with my purchase.

24 February 2025
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thank you, Hakeem, both for your order and for your complimentary review. We really appreciate both and hope that perhaps we can serve you again in the future, should the need arise.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

I was impressed

I was impressed that my order arrived so quickly coming from across the ocean. Thank you for the expediency!

18 February 2025
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thank you, Jean, for placing your trust in us to supply your reading material on this occasion. We really appreciate it and it's good to know that the airmail service from the UK to the US is working well. Please do not hesitate to come back if you believe we may be able to assist you in the future.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Fast delivery

fast delivery

18 February 2025
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thank you, Sally, for taking the time to post a review of your purchase experience with us. We very much appreciate it and hope you find the knowledge your books provide both enlightening and helpful.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Great service and my books were…

Great service and my books were shipped/delivered quickly.

28 February 2025
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thank you for placing your trust in us, Fardousa, to supply your reading material. We hope that you find your books both enriching and enlightening. Please do not hesitate to contact us if we can assist you at all in the future.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Best Homeopathic Book Supplier

I have been purchasing from the Homeopathic Book Company for years. They have always been super speedy, well cared for and wrapped books and I love that all their packaging in eco minded. Can't fault them - hope they're around for many more years to come.

27 February 2025
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

You certainly have been a customer of ours for a very long time, Dr Cahill. We are massively grateful for your support of our business all these years and we really appreciate you posting a review of your experience. Thank You !!

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Easy to order and fast shipping

Easy to order and fast shipping

17 February 2025
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thank you, Lydie, for placing a first order with us and taking the trouble to review the experience. We're very grateful here and hope we can serve you again in the future, should the need arise.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Absolutely 💯 recommend The homeopathic…

Absolutely 💯 recommend The homeopathic Book Company. I live in Canada and their service is A*

21 February 2025
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thank you so much, Kian, for continuing to support our business and for taking the time to post a review of your experience with us. We really appreciate it!! We hope you find your latest order for books both enriching and enlightening.

Warm Wishes
Pat & Neil

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