Homeplace Reviews 

210
TrustScore 4 out of 5

4.0

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Rated 2 out of 5 stars

I ordered two packs of Biotex washing powder. They arrived promptly on 16 September and the bubble wrap parcel appeared to be in good order but when I opened it one of the packs had burst open and the... See more

Rated 5 out of 5 stars

I was sceptical of dealing with a foreign supplier but it arrived at my house a week later, fully intact and perfect. I can’t praise them enough and hope to do further business with them in the future... See more

Rated 5 out of 5 stars

Overall, a very pleasant shopping experience. Initially, the shipping options did not include my destination country, and the staff went out of their way to resolve the issue via email. On a Sunday... See more

Rated 3 out of 5 stars

Excellent Service, very fast delivery, Love it. unfortunately no paper work involve, no invoice given, even sent the message via mail, but no reply. Sadly have to give 3 But yes it could be 5. Kind... See more

Company details

  1. Kitchen supply shop

Information provided by various external sources

We carry all Items you wish to fill your Home especially for cooking, dining and organizing. you will find main European brands for the best Price/Quality


Contact info

4.0

Great

TrustScore 4 out of 5

210 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 42% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(210)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

Dispatched within a few hours of ordering. Kept updated throughout. Courier cannot be held responsible for Brexit delays.
Product excellent as always.

12 June 2023
Rated 1 out of 5 stars

On two occasions you have advertised…

On two occasions you have advertised and I have ordered three airplanes as shown on your advert. On the first occasion I received three boats on the second fish. You are now telling me these are the only items you have - contrary to your advertisement

I will not order from you again. The items are cheap but I willingly paid extortionate postage. I think you should be sending a full refund for both of my orders

I am not a satisfied customer

11 May 2023
Rated 1 out of 5 stars

Import charges were not clear

Import charges were not clear. Emailed to cancel order as item was still with fedex and I did not want to pay an additional £50. They advised I had to contact fedex and fedex advised I had to contact the seller. I am now waiting for someone to confirm who is responsible for cancelling the order.

16 May 2023
Rated 4 out of 5 stars

Almost perfect

items ordered on 5/4/23 only delivered on 18/4/23 due to the Easter holidays I think
I was not aware of this when ordering
luckily I didn't need the goods urgently
therefore 4 instead of 5 stars
otherwise perfect service

4 April 2023
Rated 5 out of 5 stars

Perfect service

Very quick delivery, I love biotex , soooo pleased with it!!!!! Can't fault the order and quick delivery... Thank you 😊

14 March 2023
Rated 5 out of 5 stars

Trouble free purchase

Considering I was ordering from an overseas website, I was very impressed with the ease of the purchase, the speed of delivery and the communication about my order. Items were well packaged and as described. Very pleased overall.

23 January 2023
Rated 5 out of 5 stars

Great Service at a Great Price

Found my favorite Scanpan Wok at this store for a price which makes you think it's not original or a showroom model. However it came brand new at an amazing speed . Great Store

23 January 2023
Rated 5 out of 5 stars

Good service

Sells hard to get European stuff that I can't get in UK anymore- bio tex. Reasonable price, postage from Europe, arrived quickly. What's not to like.

3 January 2023

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