Homerr Reviews 

167,023
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

This time was very fast delivery, nothing is broken, (this time), the previous package was complete damaged, what made sad both of us, ( seller/buyer) give a good service guys and people will pray for... See more

Rated 3 out of 5 stars

I know its extra income for retail stores that have to pay rent and are well located, but why does it every time has to be a place ran by dirty, unprofessional people? Can't Homerr do business with be... See more

Rated 4 out of 5 stars

Can be really tricky when something doesn't quite go right specially if you deal with vinted in the middle but otherwise it does what it does, just slower.

Rated 5 out of 5 stars

Clear and timely communication, it's nice that the label only has the QR code because it is more convenient and protects privacy of both senders and receivers. Delivery time is usually within the es... See more

Company details

  1. Courier service
  2. Logistics service

Written by the company

Vaak niet thuis als je pakketje wordt geleverd? Haal gemakkelijk én duurzaam je pakketje op bij een HomerrPunt bij jou in de buurt, wanneer het jou uit komt. Homerr wil een einde maken aan de last mile problematiek door een netwerk van buurtgenoten. Een sociaal logistiek netwerk dat buurtgenoten verbindt. Omdat wij een duurzame verzender zijn kan het iets langer duren voordat je pakketje binnen is.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

167k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(167,023)

146 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I had no significant troubles with this…

I had no significant troubles with this platform and I liked it pretty much. They have different sizes of boxes and the price is more than affordable. So I can freely recommend their services as they do everything quickly and do not make customers wait for a while. This is the reason why they have a demand. Bad companies never have a demand in the society, but these guys excel.☺️☺️

27 February 2025
Unprompted review
Rated 1 out of 5 stars

different delivery location

the package was delivered to a store on the other side of the city. even though there was a time for a package to be delivered until 4th of March. I am very disappointed and will try to avoid your services from now on. I pick a pick up point where i can pick up a package, not on the other side of the city :((

27 February 2025
Rated 5 out of 5 stars

Affordable and hassle-free delivery option so far

Clear and timely communication, it's nice that the label only has the QR code because it is more convenient and protects privacy of both senders and receivers.
Delivery time is usually within the estimated days and even faster lately.

25 February 2025
Rated 5 out of 5 stars

Well

Oh, well. Sometimes it’s take too long to receive the parcel. Sometimes it’s dropped off at wrong location. But 80% it’s delivered and in good condition

20 February 2025
Rated 1 out of 5 stars

Terrible

Terrible, the driver/Homerr system was very irresponsible. Dropped off my package 1 hr away from the location I asked for. It was nothing near to " the nearest available drop off point. I paid for their service. This level of nightmare service should not be tolerated nor entertained.

20 February 2025
Rated 1 out of 5 stars

You delivered my parcel to a totally…

You delivered my parcel to a totally different address, which was way out of my reach and defeats the purpose of selecting one in the first place. This added extra time to me retrieving the parcel, as well as extra costs.

24 February 2025
Rated 3 out of 5 stars

My last 3 orders kept being sent to…

My last 3 orders kept being sent to other pick up points. Way further than the ones I chose. I pay to have them delivered close to home, it’s very inconvenient and unpleasant to go way out of my route just to pick it up.
Other than that the delivery is fairly fast, and the tracking updates are informative.

10 September 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look