Home Selling Expert Reviews 250

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, patience, and empathetic approach. Many highlight the excellent service and customer service, noting the clear, unbiased, and tailored advice received, which helped them understand their options and feel more confident. People also appreciate the generous amount of time dedicated to their consultations and the ease of contact. While the majority of consumers are very satisfied, there is some ambiguity regarding pricing, with a few people mentioning high fees or the service being free, indicating varied experiences or understandings of the cost structure.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the staff, especially certain... See more

Service

Reviewers highlight positive aspects of service. Customers appreciate the free, unbiased advice and guidance,... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting the helpful,... See more

Price

Customers had ambiguous experiences with price. While some reviewers were impressed that the level of effort... See more

Customer communications

Users describe positive interactions when making contact. Many reviewers highlight the ease of communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was the first time any adviser in the last four years was confident enough not to give us any easy answers. Matthew was endlessly patient, thorough and so incredibly knowledgeable. With gr... See more

Rated 5 out of 5 stars

Having done a fair amountof research on how best to sell your property I can say that Mathew at home selling expert was by far the most helpful of any sources I've used. He has explained our options c... See more

Rated 5 out of 5 stars

Our house is a bit 'niche' and has been on the market for several months - a fair few viewings, but no offers - very frustrating. We went through the situation with Matt, he considered for a while an... See more

Rated 5 out of 5 stars

I just had a chat with Matt at home selling expert, and wow — so much valuable info! He went through all the pros and cons, shared different ideas, and really gave me a clear picture of my options. I... See more


Company details

  1. Property Consultant

Written by the company

Free expert advice, help and guidance on Property Selling and Buying.


Contact info

4.9

Excellent

TrustScore 5 out of 5

250 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Useful, impartial and well informed advice

We spoke with Matthew today now that our house has been on the market for ten months.
He was interested in our personal situation and gave us informatve, impartial and useful advice.
No hard sell, but some really practical suggestions to work with to move our sale forward.
Thank you Matthew
Sue W

13 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent insightful advice

Matthew provided excellent insightful knowledge of the market in which my property is in. He listened to all the background and took this into account to provide tailored advice and suggestions. Was a really useful call and he was very genuine (absolutely no hard sell at all …. in fact no ‘sell’ at all, just good advice). I wouldn’t hesitate to highly recommend him.

11 June 2025
Unprompted review
Rated 5 out of 5 stars

CC. Colin

Matt listened to the situation we had with being on
the market for some time, and gave good solid advice
for going forward, would recommend a talk with Matt
to anyone with selling problems.

3 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent advice

I spoke to Matthew at length, in fact 3 calls as time kept running over, but he was so generous with his time and advice. He listened carefully to the history of the property which had 5 fall throughs and took on board all the facts but also my own personal circumstances and feelings from my house selling saga. Matthew took me through all the options available, answered all my questions and detailed the pro's and con's and his recommendation. Throughout he was genuine, honest and friendly and we agreed a couple of referrals to explore to move forward. I highly recommend his service.

6 June 2025
Unprompted review
Rated 5 out of 5 stars

Unbiased advice from an expert

Very thoughtful advice based on years of property experience. I had delayed contacting Home Selling Expert worrying that it might turn out to be a 'hard sell' for certain companies. It turned out to be quite the opposite - an incredibly honest appraisal giving a much clearer picture of how to approach selling our quirky buy-to-let property with a sale just having fallen through. Thank you so much!

2 June 2025
Unprompted review
Rated 5 out of 5 stars

A good learning experience

A good learning experience. The analytical approach to house sales was great. I enjoyed seeing data and graphs and how to use Rightmove to glean trends and stats.
Matthew has a lovely manner and is therefore very easy to talk to. Thanks very much. We have plenty to think about

31 May 2025
Unprompted review
Rated 5 out of 5 stars

Professional and considerate service

Professional and considerate service. It was really helpful to be able to talk with Matt and gain his expert opinion on our housing situation. Would recommend this service to anyone struggling with their house move.

31 May 2025
Unprompted review
Rated 5 out of 5 stars

What a surprise!

What a surprise it was to feel truly listened to by Mathew. It is a rare thing indeed! I booked a free consultation for advice on how to proceed with the sale of my property and was quite honestly bowled over by the integrity and genuine care and concern he offered me, followed up with a depth of experience that made me feel I could trust his advice. He fully explained the different auction processes and there was no pressure to use his recommended auction house - quite the opposite! Wholeheartedly recommend this company for anyone in need of genuine, honest advice and support.

26 May 2025
Unprompted review
Rated 4 out of 5 stars

Independent guidance in a challenging real estate market.

It was very helpful to receive a professional and independent opinion of the real estate market in our locality, during this current challenging time for property sales.
Matt analysed the various options available to achieve the sale of our home, which sits in a particular niche market, quickly confirming much of what we’d already concluded. Nevertheless, having the chance to talk through the problems and opportunities with someone who is not invested in the outcome was a refreshing change.
Matt has a friendly, frank and honest approach supported by sound industry knowledge and experience. We hope, with his assistance, for a successful outcome and would certainly recommend reaching out if you're in need of such a service.

27 May 2025
Unprompted review
Rated 5 out of 5 stars

I am so glad I contacted this company

I am so glad I contacted this company. I was listened to and felt comfortable when discussing my situation. The advice I received rang true and has caused me to reflect in a more realistic way about selling my property

27 May 2025
Unprompted review
Rated 5 out of 5 stars

Great advice

I was a bit dubious at first, nothing is free I thought! But Matt give me so really good advice on a situation that has proven to be massively complicated! He totally knows his stuff and there was no gain to him! Thank you

23 May 2025
Unprompted review
Rated 5 out of 5 stars

Really helpful and knowledgeable

Really appreciate Matthew’s time on the phone and he was really invested in helping me even though he had nothing to gain. Very professional and honest approach and his follow up video made so much sense! A massive thank you for your help.

23 May 2025
Unprompted review
Rated 5 out of 5 stars

Consultant Call

Just had a conversation with Matthew. He was professional, polite, considerate and very helpful in his recommendations. He took me quickly from confusion to clarity in my situation. No hard sell and totally transparent. Would recommend Matthew without any hesitation.

19 May 2025
Unprompted review
Rated 5 out of 5 stars

My house was on the market for 9 months…

My house was on the market for 9 months with a single agent, during which time I accepted 2 offers which subsequently collapsed for different reasons, but certainly in part because of the agent.
My wife had recently passed away and I so anxious to sell, that I contacted Matt for advice about putting my house into auction. Matt took time to listen to my experience and take details of my house. It was his opinion that an auction was not the suitable route for me to take, but thought that he could assist me in getting a sale. I was very impressed with his passion and knowledge about selling houses and decided to give him a go.
Kirsty was assigned to my case and she was nothing short of brilliant at what she does, in addition to quite simply being a wonderful empathetic person.
I accepted an offer around two months later, but it was in a quite complicated chain. Thankfully, Kirsty kept me sane by being proactive in speaking to various agents and solicitors throughout the chain and kept me updated regularly she was always easy to contact and always responded promptly to any emails I sent to her.
Because of the complicated chain, it took around 4 months to complete my sale, but without Kirsty, I have no doubt that the chain would probably have collapsed.
My advice to anyone put off by the extra commission this assisted sale costs, trust me, Kirsty more than earned every penny. She even helped me find a suitable rental property,which was not in her remit, so that I can now take my time as a cash buyer in finding my new home.

1 May 2025
Unprompted review
Rated 5 out of 5 stars

So grateful to Matt

So grateful to Matt, for the time he spent helping me to understand what I needed to do to get things moving on the house sale. I feel thoroughly educated in the art of selling a house and what I realised speaking with Matt is; where I thought I knew what I was doing, I really didn't have a clue. I now have the clarity that I need to move forward and get a successful sale. Can't thank you enough Matt, keep up the great work.

2 May 2025
Unprompted review
Rated 5 out of 5 stars

A very helpful call from Matt

A very helpful call from Matt.
His expertise and advice came across with a sincere personal interest.
The video he sent reinforced, clarified and genuinely encouraged me in my effort to sell a bungalow.
I highly recommend this service.

29 April 2025
Unprompted review

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