HomeSnag - Professional Snagging Reviews 

Excellent from start to finish. Managed to get me an appointment very quickly, to do a full post completion snag on a new build property before my family and I moved in. Decided to get the options for thermal'lite' & Cavity wall insulation check aswell. Marius was the surveyor tasked with the job, and what a thoroughly professional and nice guy. Spent hours looking/testing everything,from whether plug sockets or light switches were straight,to wall/floors being within NHBC tolerance,noticing the smallest details that needed correcting or just highlighting them. Having taken a zillion photos, the pdf report arrived at 11pm the same day, photos backing up the faults found and a full explanation, using NHBC guidelines as reference, aswell as photos of cosmetic issues. The report,has been forwarded to the developer and they are already on the case,in putting the wrongs right. It definitely helps paying for professionals, who are RCIS surveyors,as these guys know what is right/wrong from the gecko,and definitely helps in getting them rectified as quickly as possible. Thank you Homesnag,thank you Naomi( customer service manager) who answers any questions you may have,quickly, and thank you Marius, for a top class survey & report.

Excellent 5-star service! We booked a pre-completion snagging inspection with HomeSnag and were very impressed throughout. Our surveyor Carl was polite, professional, and friendly, and carried out an extremely thorough inspection. He identified several issues we would have definitely missed ourselves.

The report was detailed, clear, and explained all the problems found. A great service and highly recommended!

We recently moved into a new build and had a survey carried out by Dominic at Homesnag and I honestly couldn’t be more impressed.

From the start, communication was excellent. Everything was clearly explained, including what to expect from the survey and the role he would play, which made the whole process feel really straightforward and reassuring.

The level of detail in the inspection was outstanding. Dominic was incredibly thorough and picked up on things we would never have noticed ourselves. His attention to detail is second to none, and it gave us real confidence in the quality of the report we received.

I would highly recommend Homesnag to anyone moving into a new build. A brilliant service from start to finish.

Having never used a snagging company before I inItially thought it’s a lot of money but I’m so glad I had my survey done. It identified a lot of snags, on my new build, many of which prevent future problems that become my responsibility when the developers guarantee expires. If you’re considering it go for it. The price of the survey compared to the price of a house is tiny. Alex performed my survey. He was very polite and professional. The report you receive is very comprehensive. With lots of detail. For each defect they identify specifically which regulation it contravenes.

Marius was excellent from the moment he arrived to when he left. He was courteous, professional, on time, reliable and help reassure me through every step of the way. He explained what he would do, what he needed and went above and beyond. He pointed things out I would never have seen. There was no judging on the developer, house or build and instead took time to explain why there was snagging issues, how to fix them and even in his report offered continual advice and left the channel of communication open if we have any questions down the line. The report was thorough and very informative. Very happy as to the level of detail and 10/10 overall.

A very thorough and comprehensive report detailing the "must fix" jobs to avoid future problems.

Before the snagging, I was a bit hesitant. The last snagging I had when I bought the new home almost 3 years ago didn't go well at all. I could smell the alcohol when the snagger came. He was not through nor attentive and I swore I would never used the same company again. Couple of months ago I watched a tv programme about flooding in new builds and knew how important a snagging report could do to fix the hidden defects. I am glad that this time I had appointed the right company. Mathew is very professional, thorough and attenive to minor details. The snagging took more than 5 hours to complete and the resultant work was meticulously finished. The physical report arrived in 3 days but the PDF format arrived at the same day. I would recommend HomeSnag to anyone without any reservation.

Really professional service from start to finish. Great customer service throughout, and we were kept updated/informed all the way. Our snagger (Frazer) communicated well before, and on the day we knew what was going on. Our report arrived promptly within two days, and in a highly usable format. Have never used a professional snagger before, but would thoroughly recommend HomeSnag.

Marius was brilliant. He left no stone unturned and we had a full report that same evening which I think is excellent.

We were well informed of when he would arrive and he kept us in the loop as he conducted his work. He even took the time to answer some questions I had about an issue which wouldn’t fall under the scope of the snag.

Will be recommending and if and when the time comes will 100% use again.

Carl attended our three bed property with efficient communication throughout and very organised service.
The report was thorough, informative and was completed and sent to our inbox within less than a working day!
A great professional resource to have peace of mind and would recommend to all, thank you HomeSnag

Excellent service from Matthew B at HomeSnag. He attended our snagging survey on Saturday and was professional, friendly and courteous throughout. The report was thorough, clear and very helpful. We were very pleased with the service and would happily recommend him.

Alex came to snag our new build, on time and very personable and clearly an expert in what he was doing, he spotted about 3 things in the hallway within 10 seconds of me opening the door like the stairs post being slightly off square and the threshold being the wrong height! Very impressed with the service. Well worth doing, yes it’s £500 but when you’re buying a house in the hundreds of thousands it’s a small price to pay to get it all checked over an a comprehensive report to submit to the developer.
One issue identified could prevent a major leak or issue years down the line! Impressed. Thanks Alex and Homesnag!

We booked HomeSnag for a Fundamentals Survey after living in our new build home for nearly a year. The online booking process was simple and easy to use, I was contacted the day before the inspection by Marius to inform me what time he'll arrive, he arrived punctually and after a short chat, he got to work inspecting the property. After roughly 2 hours, he had inspected everything including things I was concerned about and produced a report that same day. I was able to forward that on to my developer to get some bits resolved.

The report was well detailed with NHBC and Building Regs highlighted where applicable.

10/10 service, I have already recommended them to another family member and will continue to do so.

We used HomeSnag for both a pre-inspection survey and a new build snagging survey. From the initial phone conversations with the team to book these inspections to dealing with Matthew our surveyor, the Customer Service has been truly exceptional. Matthew was professional and thorough. He contacted us prior to each inspection and then again after completion to discuss key findings. This was then followed by a detailed, easy to read report complete with photographs, supplied to us the next day.
Following receipt of our reports, Matthew was more than happy to further discuss the findings and answer any follow-up questions we had.
We would highly recommend HomeSnag - such a great service!

A first-class experience from start to finish. Communication with the office was prompt and efficient, making it easy to arrange the site visit.

Our surveyor, Daryl, deserves special mention - professional, thorough, and genuinely friendly. He produced a meticulous and highly detailed report, exactly what you need at this stage.

I would have no hesitation in recommending HomeSnag for this crucial step in the process of buying a property.

We booked the fundamental survey and were surprised with some of the things that were found. Me and my sister would have had no idea and those things could have caused issues down the line. David was very professional, friendly and informative. The report was sent within the same day too, highly recommend!

Had this company round to snag my new build & the lad that did it was absolutely spot on. Just left him too it and he was more than happy to answer any questions I had about snagging ect, and then we given my full report few days later which went in to great detail about his snags he’s raised, for the price and peace of mind definitely worth doing it, would recommend

Lee was able to attend earlier than planned and carried out a very thorough inspection of our new house. He was very professional, knowledgeable and friendly. The purpose is definitely worth spending the money to have done and by using Homesnag we found very easy to arrange. Defects were found that we wouldn’t have known about. The report was received within the timeframe and was very detailed and easy to understand. We can fully recommend Homesnag to anyone buying a new house

Homesnag were helpful with all the questions that I had on the phone. Carl was great and knowledgeable. He answered additional questions that I had on the day, and after my report was generated.
I will definitely use Homesnag again. It gave me peace of mind that the company is RICS accredited, and that an experienced and qualified inspector would be carrying out checks that I wouldn't be able to do myself.

Daryl was great. Report was very thorough! We are very happy with everything from start to finish! Would definitely recommend!!