Good response from the company when I was charged for a service I didn’t want. I was redirected to them when I was doing a quiz on Instagram. No idea about their service but good customer support. B... See more
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Hi I am very impressed with Imani's feed back ,I did not know that I need to pay a monthly fee and immediately she commented and was prepared to refund the money that was deducted from my account. VER... See more
THIS COMPANY ARE SCAMMERS. Watch out for them and a company called 'our garden seeds' - they sign you up without your approval and charge you money via a link for something else by cloning Facebook pa... See more
I had a really good customer support experience and I have to be so grateful with Emily that took my case and help me with my situation and furthermore I have to acknowledge that all of the customer s... See more
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Great service!
Great service!
Thanks to Kevin a lot for solving of caused problem!
we had the good Exprince with cutomer…
we had the good Exprince with cutomer care. need to improve the transperancy.
Good service from the lady who emailed…
Good service from the lady who emailed me thanks
Fast and efficient feedback and…
Fast and efficient feedback and response to my query
Thank You for Your Prompt Assistance
Dear Zoe,
I just wanted to take a moment to sincerely thank you for your immediate support in resolving my concern. Your quick response and efficiency truly made a difference, and I appreciate the effort you put into assisting me with urgency.
It’s not every day that you come across someone as helpful and dedicated as you, and I’m grateful for your assistance. Your professionalism and kindness did not go unnoticed!
Thanks again for everything—you’re amazing!
Best regards,
Jaymar
Good customer support by Kevin
I am grateful for the feedback from customer service. They solved my problem and helped me beyond my expectations. I give 5 stars and especially thank Kevin for his good customer support.
Hi I am very impressed with Imani's…
Hi I am very impressed with Imani's feed back ,I did not know that I need to pay a monthly fee and immediately she commented and was prepared to refund the money that was deducted from my account. VERY IMPRESSED
THIS COMPANY ARE SCAMMERS
THIS COMPANY ARE SCAMMERS. Watch out for them and a company called 'our garden seeds' - they sign you up without your approval and charge you money via a link for something else by cloning Facebook pages. I am a UK citizen and this is a legitimate post to warn all others against these two companies. If you get 'done' immediately freeze your card so they can't take more and report them to you card company. Then write to these scammers stating you require a refund and to remove all your details from their database. Your card company will then take it on and refund you. Change your email password to be safe too. ANY POSITIVE REVIEWS ON HERE ARE WRITTEN BY THEM - ignore!
Assistance Review
Issue is being handled well, Emily reached out to assist with my concern, Helpful support
Watch out and RUN from this company
Watch out and RUN from this company, they are THIEVES!!!
They started a membership in the middle of the night with a fee of 2€ on the account of my 72 year old mother, then took 2 times 65€ and stopped the membership on their own!!! And after that you have to battle with a robotic client service that can only hide there SCAM behind terms and conditions!!! Check your bancaccounts!!! Watch out for little amounts that are taken!!!
Alero is in touch
Thank you Escalation Team
Zoe promptly addressed my issue, and overall, I was satisfied with the service.
Alero's attention
Alero was kind and fast to help. Thanks for the attention and resolution!
Thank you for support and Cooperation
Thank you for support and Cooperation
I needed to cancel and it was done…
I needed to cancel and it was done promptly over the phone
Be careful
Be careful, I only accepted an offer for a Northface backpack for 2 francs. The backpack never arrived, and 2 euros were deducted. And they installed you as a VIP member without asking, and my authority, and continued to debit money Various amounts. Scamp
But I acted, and they very quickly terminated the Konto. Not Clean
Very helpful ,thank u
Issue resolved quickly and friendly by…
Issue resolved quickly and friendly by Kurt.
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