Honeyfund Reviews 61

TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Looking at 36 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the website easy to use and navigate, appreciating the straightforward setup and customization options. Many people also found the user experience to be positive, making it simple for guests to contribute and for couples to track gifts. However, some people were dissatisfied with the payment process, specifically regarding fees. Reviewers mentioned unexpected charges when trying to access funds, with some feeling that the fee structure was not clearly advertised. There were also concerns about difficulties in transferring funds directly to bank accounts and issues with unexpected withdrawals.

What people talk about most

Payment

Consumers find payment to be ambiguous, with many reporting unexpected fees when trying to access gifted... See more

Website

Users describe positive interactions with the website. Many customers found the site easy to use and... See more

User experience

People report positive experiences with user experience. Many customers found the site easy to use and... See more

Price

Clients share negative opinions on price, primarily due to unexpected and high fees. Many reviewers report a... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I liked the ease of set up and convenience. I didn't like the amount of fees associated to put the money into Paypal and then more fees to pull the money out of that account. There was an option that... See more

Company replied

Rated 3 out of 5 stars

I thought Honeyfund was good to use and that there would be no fees associated with receiving our payout. It wasn’t advertised clearly to me that there would be fees applied when trying to receive the... See more

Company replied

Rated 5 out of 5 stars

We used Honeyfund for our wedding registry and could not recommend it enough! It made gifting so easy for our guests and helped us put everything toward experiences we’ll remember forever. The setup w... See more

Company replied

Rated 5 out of 5 stars

Great experience! We weren’t in need of household gifts so Honeyfund was perfect for us. Honeyfund was easy to use & navigate. We loved how our website turned out. We added the QR code to our invitat... See more

Company replied


Company details

Written by the company

Honeyfund's #1 online wedding gift registry makes it easy to give and receive the perfect wedding gift — one that reflects your unique style and makes giving fun for your wedding guests!


Contact info

3.1

Average

TrustScore 3 out of 5

61 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Perfect honeymoon fund!

Honeyfund is amazing! We loved being able to create a beautiful page for honeymoon contributions where guests can choose to pay for different activities. Love that guests can add messages to their gifts. At first, I couldn't figure out how to transfer the money to Venmo. The staff were so helpful and quick to respond to help me out!

14 July 2024
Unprompted review
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Reply from Honeyfund

Hi Aimee, We’re glad to hear that you loved creating your page for your honeymoon! The personalized messages are such a sweet touch, aren’t they? We’re glad our team could help you with transferring the money to Venmo. Thanks again for sharing your experience!

Rated 3 out of 5 stars

It's ok.

Everything went smoothly until after the wedding, we requested our funds be deposited to PayPal before the wedding and it was, to my new wife's PayPal account. After the wedding we had some residual funds available, we requested the funds but didn't receive them initially, they stated PayPal was having an issue. PayPal did a trace and they have not attempted to deposit the funds into that account. After threats and several emails, we were made aware that the funds were deposited into my PayPal account, which hadn't been used since 2017, even though we requested it be deposited into hers. I'm not sure why. We did receive our money, albeit more than 10 days later.

7 July 2024
Unprompted review
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Reply from Honeyfund

Hi Tim, Thank you for taking the time to share your feedback. We apologize for the confusion regarding the deposit of your funds. We understand how important timely processing is, especially after such a special occasion. We appreciate your patience and are glad the issue was resolved. If you have any further concerns or questions, please don’t hesitate to reach out to us directly. Your feedback helps us improve our services.

Rated 5 out of 5 stars

I couldn't give better words about…

I couldn't give better words about honeyfund.com. the people here are dedicated to helping others make their experience one in a lifetime. Absolutely love them!

13 June 2024
Unprompted review
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Reply from Honeyfund

Hi Emoline, We’re thrilled to hear that our commitment to making the honeymoon happen for all couples resonated with you! Stories like yours remind us of why we’re so passionate about what we do—helping couples like you create unforgettable memories is truly what it’s all about. We’re incredibly grateful that you took the time to share your experience with us.

Rated 5 out of 5 stars

Honeyfund has helped my fiance and I…

Honeyfund has helped my fiance and I spread the word of our honeymoon plans . It allowed us to choose a theme that was very close to our wedding dream and the layout of our website was easily accessible and our family members loved the website 💕 definitely the best website ever

11 June 2024
Unprompted review
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Reply from Honeyfund

Hey there Opal, thank you for sharing this with us! We are overjoyed to know both you and your family enjoyed their experience with Honeyfund and you were able to create a website you all loved! Congratulations on your wedding, and thank you for choosing Honeyfund!

Rated 2 out of 5 stars

Gift may be treated as business income or get lost

I ended up having to spend hours on the phone to avoid our gifted money to not be treated like business income. After that I got a late gift and was never able to cash it out. Their support staff was not equipped to troubleshoot these issues. Would recommend avoiding this platform if possible.

14 July 2023
Unprompted review
Rated 5 out of 5 stars

Great way to setup a honeymoon fund page!

Nice and easy to use, makes it easy to create a place for family and friends to go to if they wish to send you a gift. Rather than just gifting money, knowing what that money was spent on is a great idea.
Customer service (shoutout to Sonja) has also been great, replied very promptly and helped me with my request straight away.

15 March 2024
Unprompted review
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Reply from Honeyfund

Hi Sophie, Thank you so much for your kind words! We’re thrilled to hear that Honeyfund made it easy for your family and friends to contribute to something meaningful. We love that you appreciate knowing exactly how the gifts are being used—it’s one of our favorite features too! We’ll definitely pass along your shoutout to the Member Support team! Thanks again for choosing Honeyfund!

Rated 5 out of 5 stars

Worked great, cost us nothing

We used Honeyfund as the registry for our wedding. It was really great for us. All we wanted was cash to pay for our trip--no gift cards needed. I transferred funds to my Venmo in phases--I think it's a $2,000 limit per transaction. From Venmo I moved the funds to my bank account. We did not have any problems with this and I didn't get any complaints from friends about using this site.
My only complaint is that the login for the website is glitchy, usually requiring a few attempts to get into it.

10 September 2023
Unprompted review
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Reply from Honeyfund

Hey there, We’re so pleased to hear that using Honeyfund for your cash registry was a great experience! We truly appreciate your feedback about logging in and apologize for any inconvenience it caused. Thanks to feedback like yours, our team has made some significant improvements, and we’re committed to making things even better. Thank you again for sharing your thoughts!

Rated 5 out of 5 stars

The customer care / service team is…

The customer care / service team is unmatched! They have been so attentive and helpful and kind throughout the set up period of my account. I’m so happy I went with HoneyFund instead of a traditional registry.

25 October 2023
Unprompted review
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Reply from Honeyfund

Hey Shannon, We’re absolutely thrilled to hear that the Member Success team took such great care of you! Knowing that we’ve made a positive impact truly makes all the effort worthwhile. Your feedback means so much to us, and we’re grateful that you took the time to share it. Thank you so much!

Rated 5 out of 5 stars

I had a great experience with…

I had a great experience with Honeyfund! Got my money fast every time from Venmo and customer service was fast. I would recommend.

28 September 2023
Unprompted review
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Reply from Honeyfund

Hi Paloma, we’re so glad you had a great experience! Thanks a bunch for taking the time to share your thoughts with us.

Rated 3 out of 5 stars

Hidden hassles

If you want to use the app to create a website it won’t really look like the example. I had a difficult time trying to navigate the website. I only needed it for our elopement in case family wanted to gift funds.

They don’t tell you but there is a fee to transfer to your account. If you want to send it through PayPal or Venmo the amount has to be at least $100. BTW they will freeze your Honeyfund account until you verify it’s you trying to transfer funds to the gift card.

They don’t really tell you the hassles on website reviews. BUT other websites are more challenging than Honeyfund. Not the best website but better than others

5 September 2023
Unprompted review
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Reply from Honeyfund

Thank you for sharing your detailed feedback. We apologize for any inconvenience you experienced. We appreciate your observations regarding navigation and the verification process. Your feedback is invaluable, and we wouldn’t have been able to make the improvements we have without input from users like you - so thank you again!

Rated 4 out of 5 stars

Worked out for us!

We were worried when we tried to redeem our gifts because the site said “error” and we couldn’t redeem our gifts on the Target account to Venmo. And when we called, we couldn’t find anyone to help us. Luckily I reached out to them on Instagram (and by email) and they responded right the next day!
They immediately moved our funds from Target to the Honeyfund wallet and the error message was gone. I was able to redeem the gifts into my Venmo account pretty quickly (the money was available after a couple of days!). Then with no issue, I was able to transfer the rest of our funds into Venmo again (you have to wait after the first Venmo transaction is completed).
I only gave them 4 stars because of the error message and because the giftcard options they have are a bit limited. But the customer service was great and we got our money quickly so pretty happy with them!

17 August 2023
Unprompted review
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Reply from Honeyfund

Hi YG, We’re sorry that you encountered that error message. We understand how frustrating that can be, and we’re grateful you took the time to share your feedback with us. It’s great to hear that the Member Success team was able to assist you and resolve everything in the end! If you ever need anything else or have more feedback to share, please don’t hesitate to reach out. We’re here to help!

Rated 1 out of 5 stars

They are so quick to draw you in and…

They are so quick to draw you in and say you get 100 percent of what your attendees gift you for your wedding. It’s all annoying trickery. They bloat what people give by asking for donations. They make it impossible to find the button to opt out of a donation. When you’re ready to redeem your gift, unless you want $4,000 of a chilis gift card, it takes over a month to get your money via PayPal or Venmo. None of that is clear up front. DO NOT USE. Would not recommend.

20 June 2023
Unprompted review
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Reply from Honeyfund

Thank you for sharing this with us; this is not the usual experience! We're truly sorry to hear that the process was frustrating and didn't meet your expectations. Transparency and ease of use are important to us, and your feedback is helpful. We wouldn’t be able to improve our service without input from users like you. If you have any additional feedback please don’t hesitate to reach out to our Member Success team!

Rated 1 out of 5 stars

Wish I could rate lower than 1 star

Wish I could rate lower than 1 star. Honeyfund tried to steal $2000 out of our gifts and would not respond to our requests for several weeks. They finally claimed it was an “error” but it took about 7 weeks to get them to respond to our ~50 emails (they don’t provide a phone number for support). By the time they finally responded, flights had almost doubled in price and we had to change our destination. Honeyfund is a scam, I would never recommend this awful “service” to anybody.

10 April 2023
Unprompted review
Rated 1 out of 5 stars

I have been trying to setup a fund with…

I have been trying to setup a fund with Honeyfund and it's not straightforward.
Eeeeemmm, therefore do not want my guests to be confused too.

25 March 2023
Unprompted review
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Reply from Honeyfund

Hi Barrington, Thanks for sharing this with us. We’re sorry to hear that setting up your fund was challenging. We understand how important it is for both you and your guests to have a smooth experience. If you have any additional detailed feedback, we’d be glad to hear it. Don’t hesitate to reach out to us!

Rated 1 out of 5 stars

Completely unusable!

My daughter and her partner set up a fund collection with Honeyfund. Do not bother, it is completely unusable and they are not responsive or helpful when a problem is encountered. Also payments made via PayPal incur a charge, so your guests will pay more than they want to contribute…..only took a year and a half for their response 😂👏👏

27 February 2023
Unprompted review
Honeyfund logo

Reply from Honeyfund

Hi Sarah, We’re sorry to hear that you had a tough time with your gift. We appreciate you taking the time to share your experience with us. Please know that payments made via PayPal should not incur any fees. This isn’t the typical experience, and if you believe you were charged a fee, we’d love to help resolve it. Please reach out to us at support@honeyfund.com, and we’ll do our best to assist you. We’re here to help! Thank you again for your valuable feedback.

Rated 1 out of 5 stars

Charged people not came to us

We registered. Luckliy not published. Just one gift paid by one of family members.money deducted from account he said. Its about 48 hours the gift not shown. Not any support from customer service. While we needed calm and relax afew days before wedding , stress came to us not being victim of scam. Still waiting for reply , will update here.

28 February 2023
Unprompted review
Rated 1 out of 5 stars

Site doesn't work

Site doesn't work. Guests tried to donate using credit cards and every single card type was declined. Reached out to support multiple times and was told it wasn't their problem, it was PayPals problem (PayPal was working just fine). This site is hard to use, the main purpose (receiving gifts) doesn't work, and support won't help. Recommend paying for something better instead of going through the hassle of trying to use HoneyFund

27 February 2023
Unprompted review
Honeyfund logo

Reply from Honeyfund

Thanks for your feedback, and we sincerely apologize for the inconvenience. We're sorry to hear that your guests had trouble with their donations. It's our responsibility to ensure that your experience is seamless, and we regret that it wasn’t the case here. This is not the usual experience or level of service we want to provide. With your feedback, we were able to work with our payment providers to prevent this from happening to others. We understand how important it is to have a reliable platform for receiving gifts, especially for such a special occasion. Thank you again for bringing this to our attention!

Rated 3 out of 5 stars

Withdrawals take WEEKS

I loved creating my wedding website and registry, but that's where the positives stop for me personally. The withdrawal process for funds is not automated at this time which means that your request is manually processed. It takes an agent around 4 days to respond to any inquiry, including a withdrawal request, and then another 5 to 10 business days to actually get funds. I was married on 2/11, entered my request the next day, and still don't have my money on 2/21. I'm not honeymooning until April, but people going immediately after their wedding who may be counting on those funds are pretty screwed...

12 February 2023
Unprompted review
Rated 1 out of 5 stars

I keep receiving emails from them and it appears to be a scam

I keep receiving emails from this company asking me to invest but thankfully I haven't.
However, earlier this year when my Daughter asked about it to set up a Honeyfund for her Wedding I agreed it was a good idea. So wrong!
For months now her link hasn't worked, Honeyfund can't or won't help and now we are sending out letters to all invited we just pray that none of them have had their money stolen.
Have tried contacting them, to no avail and I have now reported their website

25 May 2022
Unprompted review
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Reply from Honeyfund

We appreciate you sharing your experience, and we’re so sorry for the difficulties you've faced. I do see we tried to connect about these concerns but were unable to reach you. If you still have any concerns, please let us know and we’ll be happy to help! Thank you again for taking the time to share.

Rated 1 out of 5 stars

Do not use

The site is not bad. But it uses Paypal as the payment agent and this is an absolute disaster. We had so many guests struggling with sending money, and no support from honeyfund or PayPal to resolve it. In th end we closed the site down and had to rely on bank transfers.

10 May 2022
Unprompted review
Honeyfund logo

Reply from Honeyfund

Hi Kristoffer, thank you for taking the time to let us know what you think! We’re sorry your experience wasn’t what you’d hoped it would be. We’ve made some big changes to these features since you last visited. We wouldn’t be able to improve our service if it weren’t for people like you providing honest feedback like this - so thank you again for taking the time!

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