Website was fairly easy to navigate, but I really disliked not knowing about any type of specials or deals that they were having until I was ready to check out and then it starts playing the 20 questi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It was a good experience except for you taking away my 15%. new customer discount. In order to place an order I needed to give very many measurements and did not have a measuring tape to do so. Un... See more
Company replied
I’m new to the brand and was a little confused by the different styles. I’m not sure how the descriptions could be improved, but I did find them a bit difficult to understand. I had to call customer s... See more
Company replied
Lily Sarah was helping me. She educated me re Side-set boobs, Tear drop boobs, and Asymmetric boobs. She identified that Cloud lift Bra is the most suitable for my type of boobs, rather than Silhoue... See more
Company replied
Company details
Written by the company
We're Honeylove. We make shapewear, intimates, and everyday garments that are as comfortable as they are flattering. With every new product that we develop, our goal is the same - to make you feel like the world is yours for the taking.
Contact info
360 East 2nd St. 8th Floor, 90012, Los Angeles, United States
- +1 (855) 740-8229
- support@honeylove.com
- honeylove.com
4.0
Great
10k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Website was fairly easy to navigate
Website was fairly easy to navigate, but I really disliked not knowing about any type of specials or deals that they were having until I was ready to check out and then it starts playing the 20 questions game about do you wanna do this do you wanna add that do you want to do whatever. Just tell me upfront what you're offering, and let me make some decisions before I do all of my shopping.
8 October 2026
Unprompted review
Reply from Honeylove
Hi Edna,
Thank you for sharing your feedback! We’re glad you found our website easy to navigate, and we appreciate your suggestion about making promotions and special offers more visible upfront. We understand how helpful it is to know your options before checking out, and we’ll be sure to share your feedback with our team. 💙
The woman that I was communicating…
The woman that I was communicating with. She helped me with my correct sizing. Also has to return the 2 wrong size bras.
8 October 2026
Unprompted review
Reply from Honeylove
Hi Susan,
Thank you for sharing your experience! We’re glad our team was able to help you find the right size. We appreciate your patience with the returns and hope you love your new bras! 💙
Great products!
1 October 2026
Reply from Honeylove
Hi Farah,
Thank you so much for reaching out and for your kind words about our products! 💙We are so thrilled to hear you’re loving your order. If there’s anything else I can help you with, just reach out!
Your discount code does not work
You sent me a discount code for 20% off my next order. I clicked on the link, ordered the bra you suggested, went to check out, wrote in code and clicked pay. Code was not applied. Went chat support and the link is frozen so you can't complain.
8 October 2026
Unprompted review
Reply from Honeylove
Hi Revonda, thank you so much for sharing your experience with us! I’m sorry to hear that your discount code didn't work, and I would love to help you with this. We have requested for more information so we can better assist you, looking forward to turning this around! 💙️
Reply from Honeylove
Hi Azadeh! I love your enthusiasm—thank you for sharing such a glowing note!
It’s wonderful to hear you find the product incredible. If you ever need help with sizing, exchanges, or future orders, please reach out to us directly—we’ll be happy to assist. 💙
Mixed feelings
*UPDATED* Wish you had mix and match bundle deals. It’s my first time ordering your bras and I wanted to try a few different styles. Will update or leave a new review once I receive my order. *Update: the bra feels very well made, but I don't think it's great for a petite frame with a cup size of DD. The sides came up too high, almost into my armpit.
6 October 2026
Unprompted review
Reply from Honeylove
Thank you for sharing your experience, Mia. It’s great to hear the bra feels well-made, though I understand how frustrating it can be when the fit isn’t ideal—especially for a petite frame with a DD cup size. Having the sides come up too high into the underarm can definitely cause discomfort.
Please reach out to us directly with your order details—we’ll be happy to review sizing options and help you find a style that works better for your frame. 💙
Tight schedule costs me the discount
It was a good experience except for you taking away my 15%. new customer discount. In order to place an order I needed to give very many measurements and did not have a measuring tape to do so. Until I purchased on I couldn't order. I am recently out of the hospital and getting out to buy a measuring tape was no easy matter. If this item I purchased works, I'll probably buy a black one but again will miss the 20% discount because I didn't buy it at the same time as the beige one. I wanted to be sure it fits before I order more. This made is an unhappy experience,
7 October 2026
Unprompted review
Reply from Honeylove
Hi Mo,
Thank you for sharing your experience. We completely understand wanting to make sure the first bra fits before ordering another, especially when getting a measuring tape wasn’t easy at the time.
We’re so sorry the timing of the discount added frustration to your experience. If you’d like, please reach out to our Customer Support team with your order details so we can take a closer look at the discount and see what options may be available. We’d also be happy to help with sizing and style recommendations 💙
Good pictures and good description of…
Good pictures and good description of products.
7 October 2026
Unprompted review
Reply from Honeylove
Hi Kathleen, thank you so much for sharing your feedback! We are so happy to hear that you are enjoying our product descriptions and photos.💙
Shopping and checking out was easy
Shopping and checking out was easy! Site is great, able to find everything. Description could be better but knowing I can return or exchange helps to take a chance. It has now been over 24 hours but not 48 hours yet and no shipping update. Yes, I know we are spoiled and expect things to ship immediately but I get a little nervous when I don’t receive your order will ship by XX date.
4 October 2026
Unprompted review
Reply from Honeylove
Hi Jen! I’m glad to hear shopping and checkout felt easy and that the site made it simple to find everything you needed. I understand how waiting for a shipping update can feel a bit nerve‑wracking, especially when you’re used to immediate confirmations. While descriptions could be clearer, it’s great that the return and exchange option gives you peace of mind to take a chance.
Please reach out to us directly with your order details—we’ll be happy to check the status and provide a clear update for you. 💙
Quality bras that are well worth the investment
Just received crossover bras. Easy ordering and fast delivery. Excellent quality, and they fit better than any other bra I have had in the past. So impressed.
7 October 2026
Unprompted review
Reply from Honeylove
Hi JG, thank you so much for sharing your lovely feedback with us!
We are thrilled to hear that you're loving your new CrossOver bras and that they provide such a perfect fit. We truly appreciate your support! 💙
Easy site
Easy site. I was buying replacement bras— I've been wearing Honeylove for a few years. Quick to look at new bra I’m and decide what i wanted.
6 October 2026
Unprompted review
Reply from Honeylove
Hi there, thank you so much for sharing your positive experience with us!
We are so happy to hear that you've been enjoying our bras for a few years now and that you found our site easy to navigate for your recent replacements. Your continued support means the world to us, and we hope you love your new pieces! 💙
Ordering was fairly easy
Ordering was fairly easy, but it was a challenge to get through the ads for add on purchases. It was my first order and tempted by the offer of 15% off, but that never happened and I ended up paying full price, plus shipping because I want to try it out before I buy more than one.
7 October 2026
Unprompted review
Reply from Honeylove
Thank you for sharing your experience—I hear the frustration with the ads and the missing discount. It’s great that ordering itself was fairly easy, but those extra offers at checkout can feel overwhelming, especially on a first order. I understand how disappointing it is to expect 15% off and end up paying full price plus shipping.
Your feedback is very valuable, and if you reach out to us directly with your order details, we’ll be happy to assist and make sure you get the support you need. 💙
No delivery approximation, too small (despite website size quiz), and $20 to return
1. When I ordered, it never told me when my order was arriving (i.e. arriving in 3-5 business days). So I ordered under the assumption that I would receive it in about a week, but it did not arrive in time for my event.
2. Was WAY too small. Couldn't even get it over my hips, despite taking the size quiz. I always order a medium, but even when I increased my measurements and weight slightly, the size estimation from the website was telling me to order a small, so I did. Too small, so couldn't use it even for future.
3. $20 fee to return, despite a website that was convincing me to order a small?? What a rip-off.
27 September 2026
Unprompted review
Reply from Honeylove
Hi Elizabeth, thank you so much for sharing your experience with us! I’m sorry to hear that your garment isn't fitting quite right, and I would love to help you find a better fit and assist with your return. We have requested for more information so we can better assist you, looking forward to turning this around! 💙️
Difficult to utilize credit
Difficult to utilize credit, attempted several times on site how to get my credit without success. Received email stating store credit about to expire, clicked on to email that states to use that credit , only to realize no place to do so or to even live chat.
23 April 2026
Reply from Honeylove
Thanks for your feedback and for sharing your experience, Lorie! I hear how frustrating it was to try using your store credit multiple times without success, especially with the expiration notice adding pressure.
We’ve reached out, and if you could share your details, we’d love the opportunity to get this sorted and improve your Honeylove experience. 💙
Reply from Honeylove
Hi Aj,
I am so glad to hear you found our ordering process easy, and I truly hope your new items fit perfectly once they arrive! Feel free to reach out to our support team if you need further assistance.
Supports Large Breasts
I never thought I would be praising a bra! This is so comfortable and it supports my breasts so I don't feel so matronly. I'm a 40 DD.
5 October 2026
Unprompted review
Reply from Honeylove
Hi Helen,
Thank you so much for sharing this! We’re thrilled to hear that your bra feels both comfortable and supportive, and that it helps you feel confident and like yourself. It means so much to know you’ve found a style you love! 💙
Sizing Issue
Although HoneyLove currently do not accommodate the size I require, I received a lovely enail apologising and that they had forwarded my enquiry to their technicians to look at.
Appreciated the prompt honest reply.
30 September 2026
Unprompted review
Reply from Honeylove
Hi Michelle,
Thank you so much for your kind words! We’re sorry we don’t have the size you’re looking for just yet, but we really appreciate you taking the time to share your feedback with us. We’re glad we could get back to you quickly and pass your request along to our team. Your feedback truly means a lot and helps us understand what our customers need. 💙
I HAVE PURCHASED HERE BEFORE
I HAVE PURCHASED HERE BEFORE. HAVE LOST WEIGHT AND NEEDED A NEW BRA. LOVED MY FIRST ONE. SO COMFORTABLE. THANK YOU FOR MAKING SUCH AN AMAZING BRA.
6 October 2026
Unprompted review
Reply from Honeylove
It’s wonderful to hear you’ve come back for another purchase and that your first bra was such a comfortable favorite, Brenda! Congratulations on your weight loss journey, too—that’s a big milestone. I’m glad the new bra feels just as amazing, and thank you for your kind words about the design. If you ever need help with sizing, exchanges, or future orders, please reach out to us directly—we’ll be happy to assist. 💙
in 2023 I bought a Bra size L
in 2023 I bought a Bra size L. I live in Argentina so it{s not a usual purchase. Today I spent nearly 30 min trying to find the size L, watched videos on how to measure myself, read 6 blog entries, finally I found that today 15 kg less after i'm a 36C. Only when purchased did the size M came to revealed itself. That´s what I wanted in the very beginning.
6 October 2026
Unprompted review
Reply from Honeylove
Hi Sonia,
Thank you for sharing your experience, and we’re sorry for the frustration you had while trying to determine the right size. We understand how confusing sizing can be, especially when shopping from outside the U.S., and we appreciate you taking the time to go through our guides and resources.
If you’re still unsure about which size or style would be best for you, please reach out to our Customer Support team. We’d be happy to take a closer look and help with fit and sizing recommendations. 💙
Your website is clear and easy to…
Your website is clear and easy to navigate. I've tried two of your bras and they are very supportive and comfortable. Much nicer than the bras I've found in stores.
28 May 2026
Reply from Honeylove
Hi Linda,
We are so thrilled to hear that you are enjoying your new bras and finding them both supportive and comfortable. We already sent you the tracking link and you should expect the delivery with our standard shipping timeframe of 4-7 business days.
Feel free to reach out to our support team if you need further assistance.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.