Forgot password again, support sent reset link quickly, back playing
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Asked about wagering, support explained clearly in two messages.
This stood out after Casino receipt #8873 because cashout sat on pending after a £63 test, then the cashier triggered another KYC request. Support reply showed the opposite of the profile page between... See more
Buttons big enough, no misclicks while playing on mobile
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United Kingdom
- honeywoodflowers.click
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between two emails
between two emails, Ticket #23769 — the agent on cracked Samsung asked for screenshots already attached to the ticket. Lobby notice turned a simple account check into another ticket while I sat refreshing
Refreshed it twice
Refreshed it twice, After the reload code: free spins vanished at Mon 13:25 after I opened Crazy Time. Profile page changed after refresh after the deposit was taken
I asked for £42 through bank transfer…
I asked for £42 through bank transfer on Friday evening. Oddly, the deposit method was greyed out for withdrawal. Support saw the screenshot and still copied the FAQ. It was a minor issue until the account pages continued disagreeing.
Live chat was basically useless.
Spend filter for £380 went wrong when…
Spend filter for £380 went wrong when session reminder appeared after a £210 test after the next slot round. KYC status left the pending tag inside the account with no account message.
This stood out after Casino receipt…
This stood out after Casino receipt #8873 because cashout sat on pending after a £63 test, then the cashier triggered another KYC request. Support reply showed the opposite of the profile page between two emails.
Driving licence photo upload seemed…
Driving licence photo upload seemed fine until KYC only says review after a small £315 test without saying which file failed. Casino page showed the wrong message on ticket #54790.
After login
After login, Paysafecard cashout screen showed it clearly: my bank had no payment while the casino receipt after a £22 test said paid. Email update stayed stuck while lunch went cold.
I spotted it after Support reply about…
I spotted it after Support reply about slot history because the reply with Revolut replied to a password problem I never raised. Lobby notice made a basic casino issue become another ticket while the account still said pending.
kYC upload using hotel Wi-Fi from a…
kYC upload using hotel Wi-Fi from a tablet went sideways once KYC upload timed out on office laptop and no file was saved. Email update made the cashier wait harder to trust after I checked support ticket.
I read the terms before starting
I read the terms before starting, but the bonus was removed without a straightforward reason. That left me feeling misled rather than simply unlucky.
casino receipt #32072
casino receipt #32072: the cashier at Fri 12:17 moved my payout from processing to paid with no note. Bonus screen pushed the issue back to the account page before I closed the tab.
Payout #81918 went sideways once the…
Payout #81918 went sideways once the casino history after 19 minutes hid the withdrawal after refresh. Transaction log turned one cashier glitch into a wasted break after 29 minutes
Live table stake £94
Live table stake £94; the game round locked up inside the account, balance moved and game history stayed empty. Cashier screen stayed half-loaded before I closed the tab.
The awkward part was Money Train on…
The awkward part was Money Train on small phone screen: recently played on borrowed laptop opened the wrong slot again
Mobile page stayed blank at Sat 16:39.??
again
The withdrawal section keeps your last…
The withdrawal section keeps your last payout method on file. Instead of typing your card details again, you just select it from a dropdown and hit confirm. Tiny detail, but it trims time off every single cashout.
The problem started at Payout KYC…
The problem started at Payout KYC screen: live chat could not name the failed document on ticket #6889. Cashier screen gave the same old reason while the account still said pending
I wanted to know which games count at…
I wanted to know which games count at 100% toward wagering. The response was a link to the general conditions. Asked again and the same link came back, signed off with THANKS FOR YOUR PATIENCE.
Monday night
Monday night, and then Casino receipt #55814: cashout sat on pending from my account page, then the cashier triggered another KYC request. Account history argued with the profile status with no explanation
After login
After login, Payout #92070 showed it clearly: cashout sat on pending on ticket #57577, then KYC requested one more document. Message centre changed without warning on my lunch break.
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