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Review summary

Created with AI, based on recent reviews

Evaluating 92 reviews, most reviewers were somewhat happy with their experience overall. Customers generally appreciate the product quality, often highlighting the vibrant colors, unique designs, and comfortable fabrics. Many find the items to be of good quality and enjoy the variety of styles available. However, some people were dissatisfied with the response times and delivery service. There are frequent mentions of significant delays in receiving orders, with some experiencing waiting times of several weeks or even months. Additionally, some customers reported issues with incorrect sizing, a decline in garment quality over time, and a lack of consistent communication regarding order status.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality. Many customers praise the great quality, vibrant... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers report significant delays, with... See more

Quality

Reviewers highlight ambiguous aspects of quality. Many customers praise the great quality of items like... See more

Response time

Clients share negative opinions on response time, with many reporting significant delays and a lack of... See more

Delivery service

People report ambiguous experiences with delivery service. Many customers express significant frustration... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The delay was atrocious and the communication was lacking and dishonest. But the product eventually arrived and I really like the product. I ordered a shit-ton more produce and this time they're ev... See more

Rated 3 out of 5 stars

Februari 22 I placed an order, mars 4 i got a mail saying the order is on its way, they had booked transportation but the package had not actually been sent. 29th of mars i sent a mail asking about... See more

Rated 3 out of 5 stars

The hoodie itself is of good quality, fits well and is true to size. I love the design and the details such as the hidden pocket inside the kangaroo pocket. However, the whole experience was let... See more

Rated 3 out of 5 stars

I have ordered in the past and got a quality product. However. My recent order arrived many months late and with spotty customer service, but it did arrive (after three months). I feel like the... See more


Company details

  1. Printed clothing store
  2. Clothing Shop

Written by the company

Hoodie Lab originated in 2017 in Stockholm, Sweden, with a small collection of vibrant All Over Print Hoodies and a vision to bridge talented artists with enthusiastic customers, transforming art into high-quality all-over print clothing. Presently, we craft thousands of distinct handmade products featuring designs from hundreds of talented artists around the globe.


Contact info

3.0

Average

TrustScore 3 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Good quality, and designs, arrived promptly

Tried Hoodielab out after a different hoodie site relentlessly screwed up an order, causing me to cancel that and look elsewhere.
Found Hoodie Lab. Loved the designs, prices were reasonable. Ordered a few hoodies, and i had a few emails from them confirming the progress of the order before they arrived in good time. I like the quality, and they look great.

25 April 2025
Unprompted review
Rated 4 out of 5 stars

I ordered two hoodies

I ordered two hoodies – one for a child and one in a women's dress style. The material and pattern were top-notch, with really nice colors and a high-quality feel. The only complaint is that the neck openings are too tight.

23 May 2025
Unprompted review
Rated 5 out of 5 stars

Be patient!!!

If you’re in the US and they’re in Sweden, it’s gonna take a while to get to you. Just friggin’ wait. It’s worth it. I have never found so many pairs of VHS themed shorts in my life and they all feel soft, feel better quality than most sublimation clothing out there, and are perfect. Can’t beat the price either.

23 May 2025
Unprompted review
Rated 4 out of 5 stars

I am satisfied with the clothes I…

I am satisfied with the clothes I received.
I did not rate 5* because the color of one sweat is not exactly what was rendered one the website. I thought it was be yellos but i got an orange sweat.

19 May 2025
Unprompted review
Rated 3 out of 5 stars

Good quality, terrible customer service

The material feels quality, the designs are sick. The fulfilment times are abhorrent, everything i've ordered took 3 weeks longer than expected and was "backordered". As I'm writing this I have an order that's been sitting with "label created" status for the past 3 days (Once they finally get off their asses and ship, UPS delivers it to the US pretty quickly) I've been waiting on this order for a month now, and im going on a long vacation in less than a week, i thought i'd order ahead of time but guess no fly clothes for my trip
Customer service is non-existent. nobody ever replied to the emails or chats that ive sent about the status of my order.
-1 star for each of those, seriously, get it together

16 April 2025
Unprompted review
Rated 4 out of 5 stars

The actual T-shirts are 5 star

The actual T-shirts are 5 star, but they took 3 weeks longer than was stated to be delivered and I had to email to find out what was going on, they did reply quickly so happy with customer care but maybe when you are past the due shipping day and know it’ll be a further couple of weeks past it then you should inform the customer of the delay, that would of been better

14 May 2025
Unprompted review
Rated 1 out of 5 stars

Avoid.

Never completed my order after over a month of waiting and gave false promises of discounts of goodwill as well as false assurance of being sent. Avoid.

7 April 2025
Unprompted review
Rated 3 out of 5 stars

Overall review

I have to admit, it's my second shopping in this store.
Visuals are great but I noticed two main flaws:
1. Wrinkles. NA for T-shirts but every hoodie worn for more than 2 days get immensely wrinkled (I bought 6Ts and 2 hoodies). Colors are truly vibrant, even after two months of washing (30 degree)
2. Delivery time. In both cases I waited for more than 3 weeks for the delivery.
Though quality remains, the last flaw could be the non-adjustable pattern - I ordered a S size and part of the picture wasn't printed like on the model with M... I guess it's not big of a deal to recreate the exact same pic but smaller?

8 May 2025
Unprompted review
Rated 5 out of 5 stars

Well made clothing that’s worth the wait

The REALLY well designed clothes took a bit longer than expected to arrive since they apparently create your items after they’re ordered, but it was well worth it since they looked even better in person and the quality work really showed over every aspect. I was impressed which takes a lot.

1 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent quality

Excellent quality, durability, and fantastic design.
I've never been disappointed with this brand — I’ve had many of their shirts for years and they still look great.
I highly recommend it to everyone.

2 May 2025
Unprompted review

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