This company is a joke horrible customer service that is if you can get in touch with anyone. I ordered a roof rack that was supposed to be here in a week as they told me two weeks later all it shows... See more
Company replied
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This company is a joke horrible customer service that is if you can get in touch with anyone. I ordered a roof rack that was supposed to be here in a week as they told me two weeks later all it shows... See more
Company replied
I received my order quickly. Alot of reviews complain about the packaging I have received some with the box a little beat up or missing some hardware, but it was fixed quickly. The products are very s... See more
Company replied
Poor customer service. Was literally playing games with me by stalling on sending a return label. They act like children and never gave me my refund for an unused mad max windshield frame. I definitel... See more
Company replied
Hooke Road running boards for a 2022 Wrangler Sahara JLU. Easy fit, I was able to easily install by myself. Good price , love my running boards.. they’ve been installed since... See more
Company replied
Hooke Road® focuses on the production of cost-effective aftermarket auto parts products, the product line includes Front Bumpers, Rear Bumpers, Side Steps, Bed Racks, Roof Racks, front grilles, LED lights, interior parts, exterior parts, ect. We believe that in the future we can bring more quality products to you and get your approval.
1264 S Rockefeller, 91761, Ontario, United States
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Customer service heard my issues and replaced the damaged parts right away.
I bought three items already from hook road and all those I items I received on time. I have great experience for buying stuff with Hook Road

Reply from Hooke Road
I actually love the bumper and how it looks. However the paint job is horrible, within a month or so it started flaking off big spots of paint when I wash it. I'm gonna have to eventually remove it again so I can paint it properly.

Reply from Hooke Road
Hooke Road running boards for a 2022 Wrangler Sahara JLU. Easy fit, I was able to easily install by myself. Good price , love my running boards.. they’ve been installed since January and still look AMAZING!❤️❤️

Reply from Hooke Road
I had purchased a 2500 ram front bumper to install on my 3rd gen 1500 ram. It was on sale because customer returned so the took 100$ off.
Over all great products

Reply from Hooke Road
I like the low profile and that it has lots of tie-down points. I drive a 2 door Bronco, so I had to modify the rack to fit. It fit fine and looks great.
One problem though that you need to resolve. The front wind deflector, whistled so loudly, conversations in the vehicle with the windows up was not possible at about 60-MPH +.
I finally determined the lower edge of the wind deflector was the source of the whistling sound. I slced 3/8" clear tubing, fit it over the lower edge and secured it with clear silicone. The whistling stopped immediately.
I will likely take a grinder and round out the lower edge, which I believe should also work. It took me at least 2 or 3 months to figure it out. Otherwise, I like the rack.

Reply from Hooke Road
Easy to install on my Jeep by myself alone. The side rails look and function great.

Reply from Hooke Road
Came quickly, easy instructions, Evan an old guy by myself was able to get it done.

Reply from Hooke Road
Good bumper for the money. I wish it came with shim plates but you can’t beat it for the money

Reply from Hooke Road
I really do love this bumper! It is solid, powder coat finish is spot on, and I think it gives my truck that aggressive look I wanted. Plenty of room for the winch. The pre-wired fog lights are an added plus, and are super bright. I gave you five stars but the instructions are terrible lol. I had to search the internet for installation. Once found, it took a buddy and I 6 hours to assemble and install. Five stars. Improve your directions and you knock this one out of the park! Thank you guys, it is the best bumper you can get for the money!

Reply from Hooke Road
I received my order quickly. Alot of reviews complain about the packaging I have received some with the box a little beat up or missing some hardware, but it was fixed quickly. The products are very solid and for the most part fit without to many problems. These are aftermarket parts for a wide range of years so I understand the fitment isn't always going to be right on. I like the hookeroad brand and will be buying some side steps soon.

Reply from Hooke Road
Excellent Product! We are very pleased with the quality of the new parts for our truck! Delivery was quick, and with no issues. The price was very reasonable.

Reply from Hooke Road
Fast shipping, quality product. Great product helps organize space. Strong, no noise at all.

Reply from Hooke Road
Company will ask you to do reviews in exchange for a discounts, but doesn’t provide the discount. Reached out to CS multiple times, no response until I am asked to fill out yet another review. I would have much rather a response to my emails.
CS stated replied stating they sent an email, but nothing received in spam or inbox.

Reply from Hooke Road
Solid roof rack quality with a great price. Went together in about an hour. Be sure to use locktite on all the screws. Trust me it will save you some hassle later on. Shipping was fast. I had the tent within 3 days of ordering it.

Reply from Hooke Road
I've hit a few tails out here. Bumpy, get to Mexico. I'm good sturdy.It looks good too.

Reply from Hooke Road
10/10 Product for the Price can now fit 38s and 14 wides with this bumper on my 2018 Ram 2500 on a 4 inch lift

Reply from Hooke Road

Reply from Hooke Road
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