Hooting Owl Distillery York Reviews 243

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, especially the gins and rums, highlighting their delicious flavors and unique characteristics. Many people also commend the efficient delivery service, noting its speed and reliability. The staff, particularly the guides like Tom, are frequently mentioned for their extensive knowledge, enthusiasm, and engaging personalities, which significantly enhance the customer experience during tours and tastings. However, some customers also noted minor issues such as excessive packaging with their orders or initial shipping period indications that might deter potential buyers. A few people also felt that while the overall experience was good, some products were a bit expensive.

What people talk about most

Product

Consumers are highly satisfied with the product, consistently praising its excellent quality and delightful... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the speed of... See more

Quality

People report positive experiences with quality. Customers consistently praise the excellent aroma and... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Order

Clients share positive opinions on order. Many customers praise the ease of ordering from the website and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I tried a few Hooting Owl gins at a charity event early in July and realised quickly that the West Yorkshire one was likely to become a firm favourite with the East Yorkshire, whilst very different, n... See more

Rated 5 out of 5 stars

Went into the pub and loved the place, the staff were knowledgeable and talked enthusiastically about the rums, vodkas and gins distilled on site. They let us sample a couple of drinks and we were... See more

Rated 5 out of 5 stars

From start to finish the tour was just brilliant and so much fun. Tom is a great host, so enthusiastic and knowledgeable about the distillery and all it's products. We tasted so much quality gin and r... See more

Rated 5 out of 5 stars

Fab place, good food and great gins. The tour/gin tasting was a great experience, Tom our guide is very knowledgeable and has a great sense of humour. The gins are all really good, some great flavours... See more


Company details

  1. #11 of 24 best companies in Distillery
  2. #3 of 11 best companies in Bar

Written by the company

The Hooting Owl Distillery, based within the ancient city walls of York, we take inspiration and flavours from around the Yorkshire region to create a top-quality range of hand-crafted, small batch spirits. The company’s was founded at Barmby Moor House, once a famous public house and iconic coaching inn, is steeped in history spanning several centuries. Tired horses would be changed here after the gruelling journey from York over ‘The Black Moor’ and it’s reputed that a young Queen Victoria stayed at the house, the master bedroom still being known today as The Queen’s Room in her honour. Making good use of the extensive old stable building at Barmby Moor House, Hooting Owl is home to a fully equipped craft distillery, expertly distilling a range of traditional dry gins and other premium craft spirits combining a carefully researched and selected blend of botanicals. Inspired by the story of the house itself and by the geography, culinary heritage and abundant produce of Yorkshire, Hooting Owl also adds a hint of family and military history to the mix. The Story of Sir Owlfred The curious, whimsical story of The Hooting Owl Distillery and the legend of Sir Owlfred Tyton Hodgins, is as captivating and mysterious as the history of Barmby Moor House itself. When Dom acquired the old Yorkshire manor house at Barmby Moor in 2017, they embarked on an extensive restoration of the historic property. It was as the couple were refurbishing the old scullery that they stumbled across an intriguing, concealed floor safe which had belonged to a former resident of Barmby Moor House, Sir Owlfred Tyton Hodgins. Hiding within was a single bottle of Sir Owlfred’s Hooting Owl Signature Gin and an old book containing many of his secret recipes. Tied carefully to the book was a small diary of his development journey which he had titled ‘A Tour of Yorkshire’. The diary, embellished with drawings of his distillery, clearly showed it had been located in the stable buildings to the back of the house, buildings which still existed, albeit in a somewhat dilapidated state. This extraordinary discovery began a new, exciting chapter in the Hooting Owl story. Dom, as Sir Owlfred had done before them, set out on a journey which was to draw inspiration from all four corners of Yorkshire to lovingly distil a range of high quality artisan spirits in the very location it was thought to have begun in 1865. Today, the ethos of The Hooting Owl Distillery is heavily influenced by Yorkshire and is intrinsically woven with the story of Sir Olwlfed, the name Hooting Owl deriving from the prominent golden owl statue that takes pride of place above the entrance to the house – affectionately addressed as Sir Owlfred Tyton Hodgins.


Contact info

4.9

Excellent

TrustScore 5 out of 5

243 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy Memories

After doing the tasting tour in September it was great to be able to buy the gins at a later date.
Well packed and quick delivery.
Perfect item as an extra Christmas gift.
Thank you .

9 September 2025
Rated 5 out of 5 stars

Old dog, new tricks!

Not really a big gin drinker but rhubarb and vanilla is just sublime.
I was introduced to it by Roger at the Greenfield Inn, so many thanks to him as well!

1 December 2025
Rated 5 out of 5 stars

All the Hooting Owl Products are…

All the Hooting Owl Products are fantastic! The order arrives so quickly, literally next day on both my recent orders. Highly recommend to anyone who has not tried Hooting Owl Products.

11 November 2025
Rated 5 out of 5 stars

Excellent value and great tasting

Excellent value and great tasting, Tom provided plenty of information about the gins. We tasted 6 different gins plus a rum and had 2 drinks as well and given a gin glass....well worth the £30

26 November 2025
Unprompted review
Rated 5 out of 5 stars

Eton Mess gin

I bought the Eton Mess gin as a gift. It arrived before the estimated delivery date and was packed very well.
The person who I bought the gin for informed me that it was amazing.
It was the second time that I have ordered from this company and it certainly won't be the last.

3 November 2025
Rated 5 out of 5 stars

great gin

great gin, and the ordering, shipping and relevant communication was good. If i had a gripe it would be your initial indication of shipping period is quite a way in the future, this may deter people from ordering

29 September 2025
Rated 5 out of 5 stars

Fantasy afternoon

On our arrival we had a lovely warm welcome from Tom and the bar staff, plus a free drink as well, 🥂 the tour of the distillery was very interesting, the gin, and rum tasting was fantastic Tom was very knowledgeable. And very good at his job, we tried about 10 different gins and rums, with Tom telling us all about them and what is the best mixer to go with them , at the end of the tour we all got a free engraved gin glass with our names on lovely touch fantasy day,

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely Brilliant

The Hooting Owl Distillery is a fantastic place to visit. We did the distillery tour and tasting which was a brilliant experience, all the more so for Tom who made it a truly memorable time. Would highly recommend booking the tour to anyone who loves gin.

9 October 2025
Unprompted review
Rated 5 out of 5 stars

Great tasting gin, no impurites and no headaches!

All of the Gins distilled by the Hooting Owl Distillery are really nice and my favourite is the East Riding Gin.
What makes it especially nice is knowing that during the batch distillation top & tails are discarded so any impurities are removed. In a continuous processes used by the large producers, this does NOT happen.

22 September 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look