Hope Plumbing Reviews 

487
TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

It's rare to find service professionals who care beyond their expertise. From start to finish, the service was professional and customer focused. I had the privilege of having Zach with Hope Plumbing... See more

Rated 5 out of 5 stars

We had Hope Electric do an upgrade on our electrical panel, from 100 amps to 200 amps. Logan Buckmaster was the electrician on the job, and he and his apprentice Nolan, did an excellent job. If you... See more

Rated 2 out of 5 stars

Quick to respond and come out. However, the technician didn’t understand problem. Had consults on phone a couple times to diagnosis problem. Once quote was received it was way higher than expected. We... See more

Rated 3 out of 5 stars

Wanted to know if I had the instruction manual to help him figure out what was wrong with the water softener -he figured it out by calling tech support. Did not wear shoe covers. Seemed pretty sure... See more

Company details

  1. Plumber
  2. Handyman

Information provided by various external sources

Hope Plumbing is a locally owned and operated full-service, residential and commercial plumbing company located near the heart of Broad Ripple in Indianapolis, IN. Hope Plumbing started as a practical labor of love between Jack Hope and Brad Persic and quickly transformed into a business the community trusted. That is because their skilled plumbers in Indianapolis have the training, knowledge, and experience to handle any challenge customers through their way. They specializes in older homes and understand when to preserve and replace plumbing fixtures. Additionally, they can help you with things like water heater installations, leaking toilets, repiping, clogged drains, and more. With friendly, uniformed plumbers who are punctual and courteous, they hope you have the most pleasant experience. Call (317) 900-4513 to request a service today!


Contact info

3.3

Average

TrustScore 3.5 out of 5

487 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.3

All reviews

(487)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Incredible service!

The technician, Leon Hiepner, was exceptionally professional, courteous and conscientious. He is indeed a credit to your company. The plumbing job was completed quickly and exactly to my request, and at an affordable price. I will be recommending Hope plumbing to anyone asking for a good, reliable and cost effective plumber!

5 December 2017
Unprompted review
Rated 5 out of 5 stars

Very professional and courteous …

Very professional and courteous service. Office alerts offer security. Leon was prompt, knowledgeable and efficient. Service options made it easy an option that was affordable. Will use again.

5 December 2017
Unprompted review
Rated 5 out of 5 stars

Hope to the Rescue!

We needed to hire Hope Plumbing for the 2nd time in a week. The second time had nothing to do with the first. This time we had water leaking from the water line to the refrigerator down to the basement. We found out at 6:30 a.m. and Hope was there before 8 and replaced the broken water valve. What a relief!

5 December 2017
Unprompted review
Rated 5 out of 5 stars

Hope Plumbing cared about our needs …

Hope Plumbing cared about our needs and quickly responded to our plumbing issue. They worked hard to fix the problem. We appreciated their committed work ethic to make it right! Casey, the dispatch employee, was fair with the price when assessing the work done at our house. We have a contract with Hope Plumbing and will continue to use them when we need help! Thanks guys! Sylvia Fleck

5 December 2017
Unprompted review
Rated 5 out of 5 stars

Excellent

Alex and Ed excellent. I had a very puzzling plumbing issue and they stayed till it was resolved. They were thorough with excellent customer service.
Will definitely call again.

1 December 2017
Unprompted review
Rated 5 out of 5 stars

Jim C

Jim C. did a great job at house. He explained what he was going to do in great detail. He was great with our children. Very professional overall.

1 December 2017
Unprompted review
Rated 5 out of 5 stars

Excellent workmanship

Excellent workmanship at the quoted price despite running into a couple of issues once they got into the three different jobs. Only negative was that the job they were working before they got to us ended up taking longer and they had to reschedule our job to the next day. Jim, our plumber, provided great feedback and explained everything clearly.

30 November 2017
Unprompted review
Rated 3 out of 5 stars

Tech was professional and competent

Tech was professional and competent. However, initial review centered around selling high end cost replacement of entire shower/tub unit rather than focus on requested repair.
Overall cost was extremely high to me .... given the simplicity of the fix.

29 November 2017
Unprompted review
Rated 5 out of 5 stars

I'll recommend

Technician was very helpful, courteous and informative. He didn't try to sell me anything else either. I'll definitely recommend them to others.

29 November 2017
Unprompted review

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