hopofurniture.com Reviews 

490
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 150 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight the exceptionally helpful and knowledgeable staff who provide wonderful assistance, whether visiting physical showrooms or chatting online. People are extremely pleased with the outstanding product craftsmanship and beautiful finishes. Furthermore, buyers frequently emphasize the smooth, prompt delivery process, noting that delivery teams handle heavy furniture with great care, remove all packaging materials, and assemble items professionally. Some reviewers were not happy with occasional delivery delays and scheduling inconveniences that disrupted their plans. Additionally, a few people mentioned receiving damaged items or experiencing frustrating issues with customer support response times after reporting problems.

What people talk about most

Product

People report positive experiences with product, highlighting excellent quality and good craftsmanship.... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, consistently reporting prompt arrivals and smooth... See more

Quality

Clients share positive opinions on quality, consistently highlighting the excellent craftsmanship and robust... See more

Service

Reviewers express high satisfaction and praise the efficient service provided throughout the process.... See more

Staff

Customers had positive experiences with staff, highlighting helpful and friendly interactions throughout the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We visited the showroom to see what we wanted, the order was placed there and then they were able to hold our delivery until we were ready to receive it. They also followed up regularly unprompted. Th... See more

Rated 5 out of 5 stars

I had seen some (very expensive) bar stools at a big retailer but saw some very similar at hopo on line (we live a long way from the store). Steve was very helpful sending photos and info on what’s ap... See more

Rated 5 out of 5 stars

Every part of the process was great. Ordered a G plan cabinet, drawers, bedside drawers and a nest of tables. Had some advice online and ordered online. I was advised of estimated delivery dates an... See more

Rated 5 out of 5 stars

This company was extremely helpful. I had a chat online with a member of staff with the questions i had. Once making the purchase, delivery arrived in 7 days. The delivery team contacted to advise wha... See more


Company details

  1. #185 of 397 best companies in Home Furniture Shop
  2. #103 of 229 best companies in Bedroom furniture shop
  3. #17 of 24 best companies in Furniture maker
  4. #37 of 77 best companies in Furniture Manufacturer
  5. #23 of 46 best companies in Kitchen Furniture Shop
  6. #3 of 6 best companies in Pine furniture shop

Written by the company

We make buying furniture stress free and easy .See our great delivery options and you can rely on our 31 year experience to deliver you the best service possible.. With over 3 decades in the furniture industry, we know what it takes to offer products that stand the test of time. Our knowledgeable team is dedicated to providing expert advice and top-notch customer service to help you find the perfect piece for your home. Top Brands, Best Prices We work closely with some of the biggest names in the furniture business, including Kristensen Kristensen,G-Plan,Bentley Designs,Baker Furniture Indus valley to name a few, to bring you the highest quality products at the best possible prices. Our team monitors prices daily to ensure that we offer the most competitive deals, so you can shop with confidence knowing you're getting the best value.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

490 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(490)

149 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This is a beautiful table

This is a beautiful table. It is small and neat and the craftsmanship is outstanding. It is exactly what I was looking for. Delivery came as expected and the table was well packaged and secure. I’m delighted with my purchase.

22 June 2026
Rated 2 out of 5 stars

The table we received is excellent

The table we received is excellent. The problem was the delivery! We received a call to say that the delivery would be in 45 minutes. 2 hours later I called back the delivery people and they said it had been delivered, I said no it hasn't, where has it been delivered to and they said number 80 and I said it should have been delivered to 84 and they said it had been accepted by a young lady. We went to our neighbours and they helped us bring it up the road. As you can appreciate it was very heavy and not easy to carry. Later that evening I did get a call from the delivery people to check we had located our delivery and according to their paper work it said number 80, my invoice clearly says 84. We do love the table though.

22 June 2026
Rated 5 out of 5 stars

Highly Recommended for dining furniture

This company was extremely helpful. I had a chat online with a member of staff with the questions i had. Once making the purchase, delivery arrived in 7 days. The delivery team contacted to advise what estimated time they would arrive. They unpacked the purchase & checked it was not damaged & they took packaging away. I highly recommend Hopi Furniture & we had a great experience 10/10 Thankyou

11 June 2026
Rated 4 out of 5 stars

Prices are good

Prices are good. Packaging is good. Follow-up once you have ordered not so good. After ordering was just left hanging not knowing what was going on with order. Anyhow order arrived eventually and pleased with quality etc. Just be prepared to wonder what is going on with order.

14 June 2026
Rated 5 out of 5 stars

Fantastic Service/Prices/Quality

Excellent customer service, great prices and quality furniture. Was updated on delivery time slots and they delivered to an upstairs room which was fantastic as the furniture is so solid and heavy. All rubbish taken away- couldn't ask for better.

12 June 2026
Rated 5 out of 5 stars

A good piece of furniture at a good…

A good piece of furniture at a good price. Prompt delivery with good communication about the day and time of delivery. It looks great in my room and the whole purchase experience was very good. 10 out of 10 for everyone involved. Many Thanks.

29 May 2026
Rated 4 out of 5 stars

Steve was very helpful and patient…

Steve was very helpful and patient as we chose our table and chairs letting us borrow a brochure.
Marked as a four as there was a long time for the table to come and we had to ask of its whereabouts. The chairs were delivered with the wrong fabric, but he let us borrow one overnight in the correct fabric to confirm it was the one we wanted. He said to use the delivered chairs until the new ones came. All chairs replaced at the same time as the barstools we subsequently ordered were delivered.
Overall a good experience and happy to buy from there again.

26 May 2026
Rated 5 out of 5 stars

Really pleased with Service from Steve…

Really pleased with Service from Steve he helped all the way through the process held onto my order while I was completing some work kept in touch and organised the delivery when I wanted it and when it was delivered, Steve was on the lorry because a driver had called in sick and to ensure I had it delivered he came with it without a doubt full box for Service
Thanks very much

26 May 2026

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