Horace Reviews 

886
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and natural ingredients of the skincare items, noting that their skin feels thoroughly hydrated, comfortable, and wonderful throughout the day. Many consumers also appreciate the reasonable pricing, elegant packaging, and the remarkably fast and helpful support team. However, some people mentioned that certain fragrances had poor longevity or that specific items did not perform as expected during daily use. A few reviewers were explicitly dissatisfied with particular products, such as aftershaves smelling unpleasant or sunscreens failing to provide proper protection.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting a wide range of long-lasting fragrances and... See more

Quality

People report positive experiences with quality, highlighting long-lasting scents, natural ingredients, and... See more

Customer service

Clients share positive opinions on customer service, frequently describing interactions as amazing and... See more

Staff

Customers consistently note positive experiences with staff, highlighting that team members are very... See more

Price

Reviewers highlight positive aspects of price, noting that the range offers great value that does not break... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve recently (6 months ago) switched to using Horace. Their natural products are outstanding, my skin feels great and gives me added confidence. I also have their Oud Rose and Vetiver Primera perfume... See more

Company replied

Rated 5 out of 5 stars

Highly recommended!!! I’ve been using Horace cosmetics for a while now, and they’ve quickly become a staple in my routine. Being a physician, what stands out to me most is their commitment to using... See more

Company replied

Rated 5 out of 5 stars

I switched to using Horace more than 6 months ago as I needed to find an alternative to the exorbitant pricing of some of the alternatives on the market. I'm really glad I did as the quality of everyt... See more

Company replied

Rated 5 out of 5 stars

The website has never had any glitches and the delivery timescales are accurate based on my orders over the last year. The quality of the products I've ordered, fragrances, beard care and shower... See more

Company replied


Company details

  1. Cosmetic Products Manufacturer
  2. also in
  3. Cosmetics shop

Written by the company

Horace crée des soins et des parfums intemporels, haut de gamme et accessibles pour aider tous les hommes à se sentir bien.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

886 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(886)

247 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful Products = Beautiful You

I came across Horace.co from a mention in a FantasticMan magazine email newsletter about Marc, one of the co-founders. I'd been searching for higher quality grooming products for men and decided to check it out. Horace, seems to be the one for me.

Navigating the world of grooming products for men is daunting, especially if you're not as familiar with what you may need. Horace.co provides a detailed, easy-to-understand questionnaire to determine the products right for you. It was spot on.

The site's design is straightforward with information being easy to locate. Ordering was simple and easy.

Shipping was less than a week from France to the USA and I was excited to try the products.

Horace's product packaging is beautiful with coordinating colors, a nice typeface and a thoughtful logo. The graphic designer in me can't help, but speak about it.

After a month of using the products, from the shampoo and conditioner, the face firming kit, and the cream pomade, I can say all the products are as good as the reviews say.

The scents of each item are subtle and not overpowering. The shampoo leaves my hair clean. The conditioner is really silky, when compared to the typical paste most conditioner's texture consists of. It rinses out easier than others, but still leaves my hair feeling soft.

The Face Firming kit is essential. I can tell a huge difference in how my skin looks. Do not skip this product.

The pomade cream is super smooth and doesn't gunk up your hair. Combined with the texturizing spray, your hair will look great all day.

Horace.co products and service are the best I've experienced so far and look forward to trying new products and refilling my current regimen. You can't go wrong with Horace.co.

10 February 2024
Unprompted review
Horace logo

Reply from Horace

Hello Christopher,

Thank you for your wonderful feedback 💙

We're so happy you enjoy our products, from their packaging to the formulas.
It really made our day, your feedback means the world to us!

Take care,
The Horace team

Rated 5 out of 5 stars

Beautifully put together natural…

Beautifully put together natural products.

&Horace is the most beautiful fragrance I have discovered in a long time, it develops coming across like tropical woodland x botanical garden when it meets warm skin ..

Great service from Horace online and
The people at the Covent Garden store are lovely, truly caring about their customers and their products, selecting the best of these to match your needs from when you walk in ..

The balance of ingredients in the products is refined to do an excellent job each time.

Good company ethos and stylish packaging, with an androgynous feel about it.

Horace have garnered together an understanding of ingredients and the human body to create products that your body will understand.

What you want in your bathroom!

France at its very best.

14 February 2024
Unprompted review
Horace logo

Reply from Horace

Hello Belinda,

Thank you so much for your amazing review 💙
We're deeply touched by your words, it means the world to us!

If you need anything else don't hesitate to get in touch, or visit us in store, we'll be very happy to see you :)

Take care,
The Horace team

Rated 5 out of 5 stars

Great customer service

Great customer service, very helpful when asking for advice and great products.
After searching for some natural beard products for my sensitive skin I was led to Horace. I emailed them for advice and they were very helpful and offered help and advice. The products I purchased are really good and have no issues with my sensitive skin. The flavours are quite strong but not overpowering, and nice natural smells.
I would definitely recommend and will be using again.

14 March 2024
Unprompted review
Horace logo

Reply from Horace

Hello Andi,

Thank you so much for taking the time to write this lovely review 💙
We really appreciate it :)

Take care,
The Horace team

Rated 2 out of 5 stars

No product for sensible skin

I went to order this brand, because I have a very sensible skin. I have heard a lot of good reviews about this brand.
After talking with the salesperson about my issues, he gave me advices.
But finally, don't buy this brand when you have a sensible skin, I get red all the time, and my face skin is just awful now :'(

7 March 2024
Unprompted review
Horace logo

Reply from Horace

Hello Vivien,

Thank you for your review.

This is not normal! Our products have all been tested on the most sensitive skin types, and they passed all the tests.

Could you please contact us at team@horace.co? We'd like to better understand in order to help you :)

Best wishes,
The Horace team

Rated 5 out of 5 stars

great customer service

i have received a perfume that i couldn’t smell on me, and Theau, from the Customer Service, was kind enough to send me another one for free!
Great customer service, great product and great team!
Newsletter could be a bit too much, but still insightful and interesting 😊

4 March 2024
Unprompted review
Horace logo

Reply from Horace

Hello Jaafar,

Thank you for your wonderful feedback 💙
We're alway happy to help :)

Regarding the newsletter, if you wish you can contact us at team@horace.co to discuss it.

Take care,
The Horace team

Rated 5 out of 5 stars

London store

Just visited the new store in London. Fantastic service from Josh and a great range of reasonably priced products. I came out with lots of new things to try.

29 February 2024
Unprompted review
Horace logo

Reply from Horace

Hello Mike, how are you?

Thank you for your wonderful feedback 💙
We're glad that you enjoy our products and Josh so much!

Rated 5 out of 5 stars

The products are excellent

The products are excellent - the eye cream in particular is so good I have had to buy another for my wife to use! And I have found the customer service fantastic - friendly and very quick.

26 February 2024
Unprompted review
Horace logo

Reply from Horace

Hello Julien, how are you?

Thank you for your amazing review!
Happy that you enjoy our products so much 💙

Take care!

Rated 5 out of 5 stars

Better for your wallet, the environment and your body

Excellent value for money. A superior product that lasts longer than inferior products and is therefore more cost effective, better for the environment, and better for your body.

22 February 2024
Unprompted review
Horace logo

Reply from Horace

Hello Andrew 👋🏻

Thank you for taking the time to give us some feedback, and for leaving us a great review !

Glad you like the products so much. 💙

We really appreciate it :)

Take care,
The Horace team

Rated 5 out of 5 stars

Horace is my husbands favourite brand…

Horace is my husbands favourite brand he just loves the products, the smell, the look and of course how well they work, we will always shop with Horace the team are so friendly and just give that personal touch with their kind messages of thanks and appreciation for shopping with them definately a 10/10 for us!🥰❤️

18 December 2023
Unprompted review
Horace logo

Reply from Horace

Hello Joanne 👋🏻

Thank you for taking the time to give us some feedback, and for leaving us a great review 💙
We're delighted that your husband enjoys the products :-)

Take care,
The Horace team

Rated 5 out of 5 stars

Great Products

I stumbled upon one of their stores in the Marais district of Paris before Christmas by chance, and, despite my school-level French (pardon!), they were really helpful and welcoming. I purchased the face cleanser, mattifying cream, and firming gel and really love the products. They perform well and are realistically priced; I can't wait to try more!

8 February 2024
Unprompted review
Horace logo

Reply from Horace

Hello LN 👋🏻

Thank you for taking the time to give us some feedback, and for leaving us a great review 💙
We really appreciate it :)

Take care,
The Horace team

Rated 5 out of 5 stars

Christmas present

My husband liked the Horace present. The whole order/delivery process was no problem at all. After shave smells lovely, earthy not too strong. The packaging was very sturdy.
Looking forward to ordering more of Horace range.
Thank you & good luck

25 December 2023
Unprompted review
Horace logo

Reply from Horace

Hello NL👋🏻

Thank you for taking the time to give us some feedback, and for leaving us a great review 💙
We're delighted that your husband enjoys the products :-)

Take care,
The Horace team

Rated 1 out of 5 stars

Pretty disappointed.

Pretty disappointed.

Purchased the shampoo, conditioner and a shower gel.

All 3 products do not have a pleasant smell, the shampoo and shower gel do not sud at all, I have used these twice and had to use a substantial amount to be able to wash properly.

For £41 worth of products I doubt these will last me a month.

Safe to say I will not be purchasing again.

8 January 2024
Unprompted review
Horace logo

Reply from Horace

Hello Aaron 👋🏻

Thank you for your review.

We're sorry to hear your experience with products, this isn't usual.

If you wish you can contact us at team@horace.co, our team would like to better understand what's happening in order to help you :-)

Best wishes,
The Horace team

Rated 5 out of 5 stars

The quality of the grooming products…

The selection of grooming products was great, natural, and great of value while not sacrifice quality for harsh chemicals. Théau along with the customer service team was helpful and kind!

15 November 2023
Unprompted review
Horace logo

Reply from Horace

Hello DT 👋🏻

Thank you for this lovely review 💙
We're happy to hear you enjoy our products :)

Your feedback means the world to us, it's very touching!
We'll pass it along to Théau and the rest of the team.

Best wishes, take care,
The Horace team

Rated 5 out of 5 stars

I have been using Horace products since…2017

I have been using Horace products since their inception. They are without exception the best products that I’ve ever used. The team listen to customer feedback and create products which deliver their promise. Thee products are functional, pleasing to use & keep skin in top form. If skin is in need of repair & isn’t how you’d like it to be, then a customised plan will start your journey to a much improved routine when excellent results. The Horace team works above and beyond to meet clients needs & do it with the friendliest and most genuine manner that I have ever encountered. That’s why after many years, I am a loyal customer ( and an extremely satisfied one) 5 stars for the products and a standing ovation for the Horace team 👏🏻👏🏼👏🏽👏🏾⭐️⭐️⭐️⭐️⭐️

25 November 2023
Unprompted review
Horace logo

Reply from Horace

Hello James,

How are you ?

Thank you a thousand times for your lovely review!
He means the world to us and to me!

Thank you for your long loyalty, your daily support over all these years, and your kindness each time, with each member of our team.

You are a rare person James, and I am happy to have the chance to talk with you, every time. I want this to last a long time!

Take care James,

Théau

Rated 5 out of 5 stars

Excellent products

Excellent products, perfect customer service, I use Horace products daily since many years.

22 November 2023
Unprompted review
Horace logo

Reply from Horace

Hello Simon 👋🏻

Thank you for this lovely review 💙
We're happy to hear you enjoy our products :)

Your feedback means the world to us, it's very touching!

Best wishes,
The Horace team

Rated 5 out of 5 stars

Great quality earthy and human friendly…

Great quality earthy and human friendly products, slick customer service and quick delivery. The men’s roll on deodorant, hair wax pomade and Rich face moisturiser are sublime. Looking forward to trying more of the Horace range. A few pounds more than the Lowe cost high street alternatives but well worth the money.

21 November 2023
Unprompted review
Horace logo

Reply from Horace

Hello Mark 👋🏻

Thank you for your review 💙
Your feedback means the world to us, we're very happy to hear you enjoy our products :)

Take care,
The Horace team

Rated 5 out of 5 stars

Horace are one of my favourite brands

Horace are one of my favourite brands. Their shaving gel is amazing and I use it all the time. Get some now. But not too much as I need some.

20 November 2023
Unprompted review
Horace logo

Reply from Horace

Hello Tom 👋🏻

Thank you for this nice review 💙
We're happy to hear you enjoy our Shave Gel :)

Your feedback means the world to us!

Best wishes,
The Horace team

Rated 5 out of 5 stars

Good customer service

Good, straightforward website. Nice and clear. Service was fast. I received my EDP quickly and without problems. Good customer service. The EDP smells great

6 November 2023
Unprompted review
Horace logo

Reply from Horace

Hello Gavin 👋🏻

Thank you for this lovely review 💙
We're happy to hear you enjoy our products :)

Your feedback means the world to us, it's very touching!

Best wishes,
The Horace team

Rated 5 out of 5 stars

Excellent service

Excellent service, the products are 1st class. I use the face serum and moisturising cream and they are far the best products I have used.

6 November 2023
Unprompted review
Horace logo

Reply from Horace

Hi Simon, how are you ?

Thank you so much ! 💙
I'm glad you like our products so much!

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