The shopping experience was easy and straight forward. The shipping estimate was very good (less than 10 days for cross country delivery) and the product actually reached 2 days earlier then estimate... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very high quality jacket!! Super cool, colors, how the jacket is made, very good product, design every thing!! The costumer service is very efficient, delivered on time Very good experience buying H... See more
Company replied
Good buying experience! Good website and quick shipping to Slovenia. The product (Terra jacket) looks good, I am only worried because I ordered the same jacket last winter(bergfreunde shop) and I... See more
Company replied
I ordered citadel jacket online. Web site is user friendly, jacket was shipped right away, I got it in 4 days in Croatia. Jacket is well made, warm, light and (to me) cool design. Before this I had Bu... See more
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Company details
Written by the company
Horsefeathers is European outerwear and technical apparel brand born in BC, Canada, back in 1989. We are focusing on hi-tech snowboard and ski outerwear approved by the world‘s best riders like Halldor & Eiki Helgason, Ethan Morgan, Steve Gruber, Tyler Chorlton or Daniel Hanka. The bulletproof quality of our outerwear is what we’re proud of. Fundamentally, it is what allows you to ride all day, every day. Regardless of how deep the pow is, how much it is dumping, or how strong the winds are—all in a package that doesn’t have to break your bank account. #horsefeathers
Contact info
Slovanska alej 1960/24, 32600, Pilsen, Czech Republic
- +420 739 593 735
- info@horsefeathers.eu
- horsefeathers.eu
4.7
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Perfect but...
like every year I ask for stickers and you send me nothing.
Give a bad rating that the only way I have to get my stickers.
otherwise the products are perfect
13 July 2025
Reply from Horsefeathers
Thank you so much for your kind words about our clothing - we're really happy to hear you're satisfied with the quality! 😊♥
We're sorry to hear that the stickers you requested weren’t included with your order. That definitely wasn’t our intention, and we completely understand your disappointment. Please feel free to reach out to our customer service team at info@horsefeathers.eu and we’ll be happy to fix this for you.
Thanks again for your support - it means a lot to us! ♥
Reply from Horsefeathers
We are glad you´re satisfied. Thank you for your positive feedback and your interest in our Horsefeathers brand. :)
Everything went fine
Everything went fine. I like the Jackets you make, very functional(covered zipper, zippers below the arms, suitable hood(!), ...). Retour from Germany to Czech was very expensive but probably you can't do nothing against it.
Greetings to Czech!
19 February 2025
Reply from Horsefeathers
Thank you so much for your positive review! ♡ We're really happy to hear that you were satisfied with your overall experience. We truly appreciate your feedback regarding the return shipping cost – we understand it can be frustrating, and we're working on ways to improve and make the process more convenient for our customers. ♡
Reply from Horsefeathers
Thank you very much for your positive review!
We’re so glad to hear that you enjoyed your experience with us. ♥
Reply from Horsefeathers
Thank you very much for your positive review!
We’re so glad to hear that you enjoyed your experience with us. ♥
Reply from Horsefeathers
Thank you for sharing your positive feedback and also for your interest in our Horsefeathers brand! ♥
They arrived when stated are really…
They arrived when stated are really comfy nice style worth the money
2 May 2025
Reply from Horsefeathers
We are glad you´re satisfied. Thank you for your positive feedback and your interest in our Horsefeathers brand. ♥
Great experience
Great experience, fast delivery and very happy with my new jacket :)...thank u guys
14 April 2025
Reply from Horsefeathers
Thank you for sharing your positive review, we are so glad that you are happy. Also thank you for your interest in our Horsefeathers brand.♥
I’m really happy with these sunglasses
I’m really happy with these sunglasses! They arrived super quickly, the lenses work great in the sun, and they sit comfortably on my ears and stay in place. Overall, very satisfied !
10 April 2025
Reply from Horsefeathers
Thank you for sharing your feedback, we really appreciate your interest in our Horsefeathers brand. ♥♥
I just received my jacket and my…
I just received my jacket and my goggles everything prefect and in time they said...thanks Anna for the help about the prefect size for me!!
I will choose again this shop for sure!
11 April 2025
Unprompted review
Reply from Horsefeathers
Thank you for sharing your positive feedback, we are so glad that the size fits you and that you are happy with the quality of the clothes, we are happy for you. Also thank you for your interest in our Horsefeathers brand.♥
Taia Jacket Black S
Simply love it!
Really comfortable for funny days in park!
Free to move fit and very very light weight. And right lenght of the body.
For coldest days just put a nice warm layer under.
Do you have in mind also a 15k waterproof version? Just for the snowest days...
14 March 2025
Reply from Horsefeathers
Thank you for your feedback, we really appreciate your interest in our Horsefeathers brand. ♥ We have other jackets with 15k waterproof, we don't plan to make yours in this version. :) Thank you for your understanding .
Reply from Horsefeathers
Hello, your order is stored in parcel center in Bulgaria. I´m going to get in touch with you by e-mail. :)
Reply from Horsefeathers
Thank you for your feedback, we really appreciate it. :)
Reply from Horsefeathers
We are glad you´re satisfied. Thank you for your positive feedback and your interest in our Horsefeathers brand! ♥
Reply from Horsefeathers
Thank you for your positive feedback and thank you for your interest in our Horsefeathers brand, we appreciate it! :)
Easy to purchase and ladies in the chat…
Easy to purchase and ladies in the chat where very helpful. Just thank you. Good quality products.
13 March 2025
Reply from Horsefeathers
Thank you for sharing your positive review, we are so glad that the size fits you and that you are happy with the quality of the clothes, we are happy for you. Also thank you for your interest in our Horsefeathers brand.♥
Reply from Horsefeathers
Thank you for this feedback, it makes us happy. ♥
I love their stuff
I love their stuff, Shipping is super fast, and customer service is great. I will definitely be ordering stuff from here in the future
13 March 2025
Reply from Horsefeathers
We are glad you´re satisfied and love our clothes. Thank you for your positive feedback and your interest in our Horsefeathers brand! ♥
Reply from Horsefeathers
Thank you for your positive feedback and thank you for your interest in our Horsefeathers brand! :)
Reply from Horsefeathers
We are glad you´re satisfied. Thank you for your positive feedback and your interest in our Horsefeathers brand! ♥
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