Horus Music Reviews 

My Horus Music account was deleted and so were my songs and they don't even answer my emails.

Horus Music only accepts Indian music, electronic music for them is all copyrighted!!!

Good client support system, ready to answer all queries. Issues, if any, were resolved quickly.

Already have released 2 singles with Horus and now have locked the EP with them Horus has been a great support to me and artists like me, their services and all the info they provide is great!

I started using Horus Music in August 2022 and have released 3 singles with them so far.
I really appreciate their constant support in my journey.
Whenever I plan a release, the team is consistently in touch with me on how to make a release better and bigger.

Would give Five stars for fast support replies,
Would bring it down to 3 for pointless replies - "Techno tracks are common beats used everywhere", "Youtube is very Strict".
Would bring it down even more to 2 because they cannot release techno tracks to contentId platforms even though other competitors are actually doing it and that too for cheap.
Would bring it down to 1 because there is no option on the platform to delete the account or takedown already released music

Having researched, compared and considered over 10 music distributors, we finally chose Horus Music to distribute our album, and we could have never gotten it more right. Like others have said here, research does pay, numbers don't lie. Horus ticked every box.

Simply cannot thank these guys enough, they have patiently helped us above and beyond, email after email, since June-- MONTHS before we even paid them, or even committed to distributing through them. Its a rare thing to see, where you'd be lucky to chat with a human with most other distributors. We finally have our album releasing November 23....it's been half a year of help and guidance from strangers who didnt know us.

The uploader system on the clientzone is top class, smoothand straightforward, and the team was on hand to help almost live, as they worked us through the uploading, submission process, and made sure everything was perfect. So there were no worries or problems there.

Lastly, i must add, both Emily and Rosa are absolute Rockstars in their own right, with a personal dedication and passion towards every musician, patiently explaining things they've probably explained a million times before. They've helped us numerous times, with so many aspects of the distribution process, and we are so grateful to have had their support.

Thanks to you both in particular, to Nick, and to all the backstage, A&R and technical staff that make Horus Music the epic company it is!

Goes without saying, would highly recommend them!

I am working with Horus to distribute my latest music video. So far they have provided an exceptional service, helping to iron out some unforeseen issues. It makes all the difference to work with a digital aggregator who you can speak with over the phone and who provide a personalized service. With special note and thanks to their client manager Emily for her expertise and for being extremely helpful! I would highly recommend Horus and would not hesitate to work with them again.

Your Customer Service completely Rocks.
Timely and very HELPFUL!!!
100% will recommend HM services to my artist friends.

Horus Music calls us a cheater and scamer although they are the ones cheating here like people before me.

All happend after i requested to change to another Distributor. My new Distributor send a request to transfer our Record label from Horus to them. And suddenly 2 days after that they want to take down everything.

We are accused of scamming streams on spotify which is absolutely not true. They just close our account and take all our income that we mainly do not come from spotify, because our main business is on Beatport. Our release entered the top 5 charts worldwide....

According to their statements it is forbidden to book external promotion companies also radio, tv, whatever. It's all fraud in their eyes....

No streams were ever bought for spotify. We only bought email marketing and blog posts.

Besides, our record label has big scenes known artists, who are in the charts with every track and are internationally appreciated.

You guys will hear from our lawyer!

Had tried a couple of other distributors before switching to Horus Music(India), and I am really glad that I did. The service is super smooth and transparent. Especially the support for any queries is best! Gonna recommend this to my musician friends as well.

I got the support immediately from India head. Very pleased overall.

Im not artist but I manage music for 10 artists from middle east, this says a lot, we struggle too much when we distribute music in Arabic language, Horus Music reject music in this language for unclear reasons. It could be racism, who knows!
Once they reject album in Arabic language and immediately was excepted by Ditto music .
I should mention here that Ditto music has many restrictions more than any other distributor !

you can see here in reviews the way that Horus Music Guy answer the reviews, it just bullying people in such a horrible way. so, for non English speakers, I don't recommend Horus music to distribute your music they will reject you due to your race, and I recommend Ditto Music, they are friendly and love all races (latino black arabs ...etc).
:)

A decent company and brilliant customer support.
But the problem is they think that We, the independent artists are fraudulent guys. Repete the release unsubmitting for nothing.
I just revoked my submission and they refunded.

Excellent service and extremely good value. Does everything I've needed for electronic music 'dance store' releasing and at a fraction of the cost/fee of some of the other big names. Proves it's worth researching the choice of distributor carefully. And communication has been excellent; the information has been a little basic but all emails have been answered rapidly/immediately. They've also been extremely courteous in making several edits to my first release to fix some errors I made due to having been new to the process. I can certainly recommend extremely highly.

I really appreciate how simple and well organized the portal is, and the costumer service is prompt and courteous. Wonderful experience so far!

I booked a 5 artists subscription with Horus Music for one year. There was an error with one artist, not with all of them! But they completely deleted my account with 5 artists! You contacted me on the wrong email first (I chose a different address as the contact email) and in such a case you'd best call me. The problem could certainly be clarified and I'm always ready for that, but they're just surprisingly unfriendly.
Conclusion: I paid for a subscription for 365 days and I only got the service for 20 days! And that's why I still have problems with my customers.

Hi - We are really happy with Horus Music, This is one of the best platform for music release. Horun Team,s very supporting and helping team.

I have been paying Horus for about a year and now finally we are about to release the album. I am worried now since there have been no responses to my support requests. I believe the good reviews but I think there may be some technical problems that Horus might not be aware of, Since my account has been dormant for a year but paid up, perhaps my account has been put in a pile that gets ignored? Or the system lowers it’s priority . I am not sure but I am about to submit (and I want to use HORUS because I think they would be a good fit). But with no support response I feel like I am submitting into a black hole.

I posted that after not receiving any replies to my support emails to air@h......(, sorry I am just about to teach a class). I have respect for Horus and would like to use your platform in the future however, as a business I can’t trust the launch of my music when I don’t know if you will keep drop my particular “ball”. I just think you our very successful and therefore perhaps a bit overwhelmed? I have seem some of your responses to other trustpilot post and to be honest, they are a bit scary. I understand protecting your brand. So I have decided to launch my product with another distributor. I wish I could have gone with you but the signs on the ground didn’t give me much continence I Wish you well.
Also I read your response to my review which notes the real time difference between the UK and California, All true. FYI I still have net received a reply to support requests. With regards to the tone of your response: there is no empathy or helpfulness to a person who is paying you. I am just saying maybe get a different person to reply. Someone with a little heart.

Barry Blum
LTBeam
California

I have been talking to Emily in Horus Music before I release a song with them, and she is nothing but extremelly attentive and knowledgable. I'm really happy to find a distributor like Horus Music that is clearly commited to evolving and expanding their services but not forgetting how important customer service is. Their list of stores keep growing and their restlessness when it comes to evolving and bringing in more services and options to their customers is inspirational and motivating!

Unprofessional

There is some things that can be appreciated. But overall the main keyword is: Unprofessional.

For example:
The good: support team is quick to respond;
The Bad: it is in most part useless.
They would return your submission for a number of stupid reasons, as using quotes, dashes or parentheses; or for a spelling variations that they do not like. If you are releasing something with non-english or non-latin titles - just forget about it!

The absolute worst: they would refuse service just if they decide so, and there is nothing you can do or fight about it.

The release creation system, although quite extensive (which some might appreciate) is poorly designed, which require you to spend a lot of extra time entering the same information over and over.

So, go on and try it at your own risk - you can just lose a lot of time and nerves. Possibly, some money.
But, better avoid.