Hostens Reviews 796

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Always friendly support. Fast response, my DNS issue was quickly fixed by Michail.

Rated 5 out of 5 stars

Dear Support Team, I would like to sincerely thank **Leva** from the support team for her fast response and excellent assistance. Her professionalism and efficiency made the process smooth an... See more

Rated 5 out of 5 stars

I am proud to say I am a Hostens client. Hosting is excellent and offers all services needed for each projects needs. The prices are allways the best in the market and the user interface is extremely... See more

Rated 4 out of 5 stars

Mostly delivers what they promise, great price, but watch out for IP reputation. I have a VPS with Hostens which I use for e-mail and web hosting. Reliability, latency, and other network and servic... See more

Company details

  1. Web hosting company
  2. DNS Provider
  3. Email service provider

Information provided by various external sources

Hostens is a division of the leading hosting provider company in Lithuania 'Interneto vizija', Ltd. This company operates under such brands as Hostens, Time4VPS, and Serveriai.lt. All these divisions use a modern TIER III Data Center owned by ‘Interneto vizija’ and located in Vilnius, Lithuania. Hostens offers an affordable and high-quality hosting service to the global market. With a focus on individuals as well as small businesses, we aim to provide not only the best prices but totally clear and simple hosting packages without any hidden conditions and fees.

30 days money-back!

Hostens offers its customers a 30 day money-back guarantee.

This guarantee allows customer to order our services with full confidence and zero risk. Consequently, customers may request a full refund within 30 days of initial sign-up and be refunded all fees paid to-date. More details at our refund policy

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

796 reviews

5-star
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1-star

Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Efficient support

I purchased a VPN on Hostens. It worked well for a month then stopped. I reported the issue to both Hostens and PrivateVPN and it was fixed in 2 days.

Michail was a great help to solve the issue.

31 March 2023
Unprompted review
Hostens logo

Reply from Hostens

Hello there, Peter,

We are very grateful to receive such feedback from you! Thank you very much for taking your time to write a review!

Best,
Team Hostens

Rated 5 out of 5 stars

mind blowing service

i really love there services , they have super first server which i really like, there support is also helpful ,Augustinas from support team change my domain name really quick which many hosting company take 14 to 15 hours time, till now i never face any downtime or server or support related issue i am really happy with there service.

21 March 2023
Unprompted review
Rated 5 out of 5 stars

I recommend Hostens.com

Hello,
I'm their client since the beginning of 2019 and they offer great services at good prices.
When you connect that with their awesome support team you can't receive anything else than the best experience there is. Fast solving problem, straight to the point and friendly staff.
I never felt any problem talking with them and be worried that my problem, sometimes personal and not because of their services, won't be solved.
Today i needed them to present me some offers and also change my package. As always fast reply and received the best deal to suit my needs, thank you Ieva for supporting me.
I recommend them.

10 March 2023
Unprompted review
Rated 5 out of 5 stars

Best Hosting Company So Far

This is my 4th hosting company and found one of the best service provider, super fast servers, helpful team specially Mr. Michail who helped me setting our domain DNS correctly and going extra mile, wonderful team. recommended for everyone.

26 February 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, reacted to my issue swiftly and it was taken care of within 15minutes (issue was not related with the services rather the address change). Services work flawlessly and billing is straightforward. Will do business with them in the future

28 February 2023
Unprompted review
Rated 4 out of 5 stars

Great price/performance and good support

In terms of performance and availability of the service, Hostens is pretty good value for money. The reason for 4 stars (3.5 really) is that the moment you want to do something out of their ordinary process, there is no flexibility.
Just to give an example, I recently bought a hosting package and they wouldn´t enable the service before I pointed my dns to their servers. On the surface makes sanse, but that would mean my site would be offline for a while. So I contacted support and they couldn´t do anything. Luckily, I was just testing with a persona domain which I only use for some basic stuff, but they couldn´t facilitate a smooth transition.
Augustina from support was very helpful though and tried to whatever possible within the given boundries and contact with support was very fast. I got my first reaction in about a minute and my questions were answered quickly further on.
All in all, I wouldn't migrate the web site of an enterprise there, but for personal sites etc. great option. I have also used their VPS before which is also good value for money and uptime was very good.

20 February 2023
Unprompted review
Hostens logo

Reply from Hostens

Hi Taner,

Thank you very much for such detailed review! Pure and honest feedback is what we value the most, as we are true believers that this is the best way to get better!

Other than that, we are happy to hear that regardless of the little setback you mentioned, you are enjoying our services! Rest assured, that your feedback has been heard, and we will make sure to make according changes in the future!

Warm regards,
Team Hostens

Rated 5 out of 5 stars

Great hosting company

I've been with Hostens for a couple of years now, and to this day I have had no issues, only minor changes and fixes. Highly recommend their services!

Recently I had a minor thing to be changed on their side and Michail from support was very helpful

17 February 2023
Unprompted review

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