HostGator Reviews 17,030

EXCELLENCE!
Chandana Shivaram was amazing!
Chandana read my mind, fixed the issue and was so very kind and knowledgeable! Understood what I meant when I did not have the correct words!
5 zillion stars.

The agent was knowledgeable, courteous, and able to resolve my account problem without issue.

As always Hostgator has a very helpful team at my disposal

The service I received today was fantastic. My agent was very good and took care of two problems for me that would have taken me over an hour to do myself. Thank You, Hostgator!

They are really hands-on in assisting you with your questions and concerns. They help you as quick as you contact them. Stellar support they are.

We lost our website due to our own fault and the technical department jumped right in and took the time to fix the problem within 20 minutes our website was up and running. Thank You for your great service in a time of crisis.

Pramod explained the issue. But why can't HostGator note when to manually install an SSL to the SiteLock CDN? This is the second time this year I had to reach out because my site was inaccessible. I'm paying $300/year for security, I thought this part would be monitored and automatically addressed by HostGator.

FANTASTIC CUSTOMER SUPPORT!!!! Always patient, courteous and extremely helpful!!!!

Harshitha Shivamallappa provided exceptional customer service: she was patient and gave step by step instruction after assessing customer needs and host/domain information to accurately provide the solution.

The issue that I needed help with was solved in one visit and was easy because I was guided the whole way with screenshots and links.

I appreciate that I can actually reach a human rather than an AI tech support. When you need help, it is important to reach a person who can help you.

ONE TRY. SSL DONE.

Always great customer support even though they must have a billion clients. Im a non techy and feel pretty out of my league with domains and hosting but the support they offer is pretty amazing. Thanks Rahul!!

HostGator is the best. I have been a client for a long time, ten plus years. They have always been able to solve my issues, or offer support. They again just helped me set up on my new iphones email. I am a happy customer.

Live Support was extremely responsive and helpful to an OUTGOING email issue. My support tech discovered the problem and fixed it very quickly; was also very good with checking back on our connection so I never felt abandoned during the process.

The support team was very helpful and quick in resolving my issue. They clearly explained the problem and guided me step by step until everything was fixed. The communication was professional and friendly, and I really appreciate the assistance provided. Overall, it was a smooth and great experience.

iam very glad to work with HostGator and there assitance is very very helpful and they are all kind

I got an agent to respond quickly and the agent was able to look into the problem immediately and give me a reason for the problem. The agent was then able to resolve the problem right away.

Thanks Thanks THanks

Rounak really saved my day today by fixing the huge issue we hade with sending emails.
Thank you so much!!!!