Varun was great, he acknowledged my messages, was patient, asked questions and made the right recommendations. also went to google to check for something I asked. Thanks Varun appreciate your customer... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’m so happy I chose HostGator! Their support is incredibly fast whenever I have a question, which is so rare to find these days. The UI is also really easy to use and intuitive, even if you aren't a... See more
Company replied
I’m so happy I chose HostGator! Their support is incredibly fast whenever I have a question, which is so rare to find these days. The UI is also really easy to use and intuitive, even if you aren't a... See more
Company replied
Excellent Service, Excellent customer service and great FAQ pages. I have been with Hostgator for over 25 years. They have helped me with everything from a simple domain name transfer to a major hack.... See more
Company replied
Company details
Written by the company
We are a leading provider of web hosting, reseller hosting, VPS hosting, and dedicated servers.
Contact info
5335 Gate Pkwy, 32256, Jacksonville, FL, United States
- 1-(866)-964-2867
- reputation@newfold.com
- hostgator.com
4.6
Excellent
17K reviews
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very knowledgeable and helpful
12 April 2026
Reply from HostGator
Hi Subhash,
Thank you for your awesome review!
Ashley
Customer Advocate at HostGator
Great Customer Service
Sometimes I get in over my head with the amount of customization available on the website, but the customer service is always quick to help me get back on track. The same with billing questions - they are very responsive and helpful.
11 April 2026
Reply from HostGator
Hi Joan,
Thank you for your thoughtful review!
Ashley
Customer Advocate at HostGator
Contact with HostGator
I got my main concern resolved. However, I took more time than I expected. It was not the Agent's fault.
11 April 2026
Reply from HostGator
Hi,
Thank you for your kind review!
Ashley
Customer Advocate at HostGator
Very helpfull
11 April 2026
Reply from HostGator
Hi Michael,
Thank you for your five-star review!
Ashley
Customer Advocate at HostGator
Preema D did a perfect job fixing my…
Preema D did a perfect job fixing my problem. Thank you for your excellent chat and customer service.
10 April 2026
Reply from HostGator
Hi Sandra,
Thank you for your fantastic review!
Ashley
Customer Advocate at HostGator
the Rep was absolutely amazing
the Rep was absolutely amazing. They help me with my with him giving a lot of time to be able to navigate the interface. It's a great customer service like this that makes host Gator 1. of the best hosting companies and the world. I am a very satisfied customer and thank your customer service representative so much for helping me.
10 April 2026
Reply from HostGator
Hi Roger,
Thank you for your wonderful review!
Ashley
Customer Advocate at HostGator
My support representative was exceptional
My support representative was excellent. He was able to guide me through the process of solving my issues quickly and clearly. I was very impressed.
10 April 2026
Reply from HostGator
Hi Melissa,
Thank you for your great review!
Ashley
Customer Advocate at HostGator
Great Customer Service!!!
Great Customer Service!!!
I used HostGator for a website we had planned to create and host here. We only had one concern and a representative from their team was quickly able to help me out. Very knowledgeable and helpful!
10 April 2026
Reply from HostGator
Hey,
Thank you for your amazing review!
Ashley
Customer Advocate at HostGator
Reply from HostGator
Hi Fauzy,
Thank you for your short and sweet review!
Ashley
Customer Advocate at HostGator
My issue was resolved fast
My issue was resolved fast, the representative Hemanth is helpful with the questions and explained clearly to me on why it happened. Thank you, appreciated your help.
11 April 2026
Reply from HostGator
Hi Linda,
Thank you for your awesome review!
Ashley
Customer Advocate at HostGator
Reply from HostGator
Hi Mitchell,
Thank you for your kind review!
Ashley
Customer Advocate at HostGator
Reply from HostGator
Hi Marino,
Thank you for your kind review!
Ashley
Customer Advocate at HostGator
Preema D is very experienced
Preema D is very experienced. Solved my problem in one go.
10 April 2026
Reply from HostGator
Hi Emily,
Thank you for your wonderful review!
Ashley
Customer Advocate at HostGator
Simple questions and direct answers
They answered my questions with direct and pertinent information. My issue was resolved with simple instructions and success was confirm.
9 April 2026
Reply from HostGator
Hi Ober,
Thank you for your five-star review!
Ashley
Customer Advocate at HostGator
I will always love HostGator's support
I will always love HostGator's support, in all the problems I've had with my website, they've helped me solve them wonderfully and immediately, they've never let me down.
9 April 2026
Reply from HostGator
Hi Virginia,
Thank you for your amazing review!
Ashley
Customer Advocate at HostGator
Reply from HostGator
Hi Sedeek,
Thank you for your awesome review!
Ashley
Customer Advocate at HostGator
They were patience and kind
9 April 2026
Reply from HostGator
Hi Elizabeth,
Thank you for your kind review!
Ashley
Customer Advocate at HostGator
I am impressed with HostGator’s chat support.
I am very satisfied with HostGator’s chat support. The representatives were efficient, responsive, and clear in their communication. My questions were addressed promptly, and the overall experience was smooth and professional. This level of efficiency made resolving my issue quick and stress‑free. regardless of time difference shows strong commitment to customer satisfaction.
9 April 2026
Reply from HostGator
Hi,
Thank you for your thoughtful review!
Ashley
Customer Advocate at HostGator
I LOVE Hostgator
I LOVE Hostgator. I've been with them for almost 30 years and they have always provided the best package and advice for me. Customer service is exceptional.
8 April 2026
Reply from HostGator
Hi Rebecca,
Wow, three decades we feel the love and are sending it right back to you! Thank you for your amazing review.
Ashley
Customer Advocate at HostGator
Problem was zapped!
Problem was solved. I'm very happy with result. The tech was very courteous and helpful.
8 April 2026
Reply from HostGator
Hi Will,
Thank you for your fantastic review!
Ashley
Customer Advocate at HostGator
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