Been a customer for a few years with no problems. Ran into a problem and the support quickly responded and made the necessary adjustments on their end. On top of that I reported a feature that was... See more
Company replied
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Written by the company

Not satisfied within 72 hours? We'll refund your money.
Ottawa, Canada
Replied to 90% of negative reviews
Typically replies within 24 hours
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Had problems with mounting CSS to GMOD for my TTT server and within a couple minutes I had a response + a fix. 10/10 Support, will surely buy more servers here!
Overall great support team. The control panel was a bit confusing for the particular game I used or else it'd be 5 stars! First time using this service and so far so good.
Switching providers was very easy, with additional help with fixing issues caused by the switch. Support is super fast and helpful.
A totally helpful and attentive team! More than 1 year of service and I totally recommend it!!
Super-fast response-/resolvetime!
Awesome!
This support staff is second to none. It could be 3am or 1pm on a holiday, ill get a response and quick resolution to any issues within minutes of asking. I Highly recommend using Host Havoc to anyone looking to host their own server.
Terrible customer support and my server was literally having issues with the first day I got it.

Reply from Host Havoc
Fast and fixed. Support answered very quickly and then hard me try a couple things. Then they fxied the issue.
I have been a customer for years and have never had any problems with there service in any way.
They are always there to help you if you need any assistence !!
Great service all around.
The support analyst was very patient and helpful. They provided accurate information, and took the time to verify my errors. 5/5 would recommend to anyone!
Incredibly helpful staff.
Incredibly short wait times for support.
UI is really easy to use.
I haven't had any server issues that weren't because of user error and even when they were the support team was quick to help.
Instant and easy setup for DayZ server. They support all mods and addons. The support is amazing, all questions were answered instantly. Highly recommend these guys for your DayZ server host.
Taylor was very helpful, I feel like the guide I was following was slightly inaccurate (the visual explanation provided) I *am* a Newbie, but it was quite confusing, could have been just me, though.
The BEST goddamn customer service I have EVER experienced, give them all some kinda raise, those people are keepers.
They are always ridiculously fast and solve problems very quickly.
Great server hosting, amazing 24/7 customer service with insanely quick replies. Would recommend over any other competitors.
The support has been outstanding, always available, quick reply, no matter what hour of the day i was never waiting for more than a few minutes. Extremely welcoming to figure out solutions for my requests.
The service itself is good, i have expressed in the past my reservations about the dashboard, it's not very robust. But the service itself definitely meets my expectations.
This is the most responsive server hosting company for DayZ I have ever used. The person Ian D. is after one simple hour more responsive than any company ever in my many years of hosting DayZ servers. I would suggest everyone use this company for their DayZ server.
The customer service I received from Taylor was very patient and informative!
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