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Hostking Reviews 561

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TrustScore 4.5 out of 5

4.3

Web hosting company
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Rated 5 out of 5 stars

Marcelino has been the best and most friendly support I have had over the years. His tone and work etiquette are excellent, and he deserves a promotion to manager to share his knowledge with the rest... See more

Rated 5 out of 5 stars

I have saved 90% of my hosting expense! If you are reading this review and you are in Africa, looking for a very cheap reliable, click, click way of hosting a website, look no further, you won't regre... See more

Rated 5 out of 5 stars

Johan at Hostking is fantastic! He's always quick to help out and goes above and beyond to assist with any question or problem. He makes sure you understand everything clearly before you move forw... See more

Rated 2 out of 5 stars

You have lost touch with customer service. A query via email takes days before its responded to. You have to wait minimum 30-45mins to get a response from a webchat especially if its a billing query.... See more

Company replied

Company details

  1. Web hosting company

Written by the company

For more than 15 years Hostking has been offering affordable web hosting services to individuals worldwide. It's a web hosting provider with a focus on affordable, fast and stable WordPress-optimized web hosting platform. People needing a website can signup with Hostking and on certain plans receive a free website design by our web developers. ------------------------------------ Choose Hostking if you are looking for: - Affordable Web Hosting - LiteSpeed for 4X faster websites - One-click WordPress installation - 99.9% Uptime guarantee - Premium customer support

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

561 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I had an awful experience with the…

I had an awful experience with the HostKing. The domain is not activated as a result I cannot create a new email address.

Please refund me enough is enough

11 December 2023
Unprompted review
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Reply from Hostking

The issue is you are trying to transfer a domain to us but the EPP code is incorrect and not being accepted. This indiicates that you provided us with the incorrect EPP code and need to check and confirm it is absolutely correct or the domain is misspelled and hence no authorization is given. The error we are receiving from upstream provider is : Invalid authorization information

Rated 5 out of 5 stars

Awesome Support! Rock Stars =)

Thank you for ALWAYS being helpful and assisting as fast as possibly can in these times, The Internet of Things and All. Thank You Darren, Johan and Dean!
You guys Rock !!! 10/10

5 December 2023
Unprompted review
Rated 5 out of 5 stars

Good customer service

After opening my account, I had a very big issue, nothing was showing in my account to see my services..., I spoke to them, and they were happy to help, and they found the solution for me. I will recommend the service to everyone out there looking for a good hosting company.

11 October 2023
Unprompted review
Rated 5 out of 5 stars

Domain transfer assistance

Johan was able to assist me with transferring two domains to HostKing and set up redirection for one of them and also showed me how to do it.

He explained every step of the way too.

15 November 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service! Had a few problems over the 5 years and for someone like me with no IT experience they helped and sorted my problems in no time. Always sorted the same day. Always only a message or email away.

3 November 2023
Rated 2 out of 5 stars

No manual to simplify using website for developers

I am a developer and i want to use Hostking for hosting my clients websites but your app/website if very complicated and there is no contact or any form of help on the website.

I am currently stuck cause I've uploaded my html files but i don't know what to do next cause there is no manual to help with that.

31 October 2023

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