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Hostking Reviews 561

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TrustScore 4.5 out of 5

4.3

Web hosting company
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Rated 5 out of 5 stars

Marcelino has been the best and most friendly support I have had over the years. His tone and work etiquette are excellent, and he deserves a promotion to manager to share his knowledge with the rest... See more

Rated 5 out of 5 stars

I have saved 90% of my hosting expense! If you are reading this review and you are in Africa, looking for a very cheap reliable, click, click way of hosting a website, look no further, you won't regre... See more

Rated 5 out of 5 stars

Johan at Hostking is fantastic! He's always quick to help out and goes above and beyond to assist with any question or problem. He makes sure you understand everything clearly before you move forw... See more

Rated 2 out of 5 stars

You have lost touch with customer service. A query via email takes days before its responded to. You have to wait minimum 30-45mins to get a response from a webchat especially if its a billing query.... See more

Company replied

Company details

  1. Web hosting company

Written by the company

For more than 15 years Hostking has been offering affordable web hosting services to individuals worldwide. It's a web hosting provider with a focus on affordable, fast and stable WordPress-optimized web hosting platform. People needing a website can signup with Hostking and on certain plans receive a free website design by our web developers. ------------------------------------ Choose Hostking if you are looking for: - Affordable Web Hosting - LiteSpeed for 4X faster websites - One-click WordPress installation - 99.9% Uptime guarantee - Premium customer support

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

561 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

After moving the system to Hostking

After moving the system to Hostking, the Technical guys (Darren and Darshan) really assisted in addressing the issue that we had which was the connection to MariaDB, we later realized that we needed to use MySqlConnector instead of MySql.Data to resolve the issue. The technical team are always available online, they go extra mile to assist you, they even help you to research the issue and send you the links to use.

3 May 2024
Rated 5 out of 5 stars

Quick Responce

Johan from Hostking was very helpful. He was quick to respond and had my problem fixed within a few minutes.

26 April 2024
Unprompted review
Rated 5 out of 5 stars

Above and beyond service

I was having an issue with my billing with hostking. Johan from support stepped up and went above and beyond to assist me to rectify it. He kept me updated every step of the way. He is truly an asset to the company

12 April 2024
Unprompted review
Rated 5 out of 5 stars

Over and above what was expected.

Darshan went out of his way to assist me. I was expecting to spend a great deal of time restoring a website that had broken. Not only did he do the update I requested, but he also restored the site in double quick time. What a pleasure!

11 April 2024
Unprompted review
Rated 5 out of 5 stars

Happy client!

Johan gave me really fast and excellent service when I urgently needed it and that is why I will always refer Hostking as my preferred Hosting provider!

28 March 2024
Unprompted review
Rated 1 out of 5 stars

Obted for free plan

Obted for free plan. They only give you 10000 inodes. Basically 3 plugind and no theme except basic theme.

On the free plan you have to build a site with 3 plugins and on hello wordpress theme. Nothine else can be added. Then you must upgrade. Basically you only buy a domain. This is ideal for 1 page websites or blogs will not recommend free plan for online shop

29 February 2024
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Reply from Hostking

Our Free hosting is a starting point for website users and not something where you could setup a full blown Ecommerce store. That unfortunately takes a lot of resources off web hosts services and hence will require a paid plan so it can be on our premium servers and not free servers. Our Free Hosting works for most people that want a small business site or blog and that is why we offer it at present.

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