Unfortunately the property was not as described and not in a good condition when we arrived (it is no longer available to book). Hostthreesixty did what they could to remedy the situation during our s... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The flat was dirty and smelly almost like the bedding had just been changed and that’s all. Light bulbs out across all rooms, heaters coming away from walls, mould in bathroom, broken windows, hob f... See more
This place exceeded our expectations! Nothing not to like about it! Spacious, clean and fully equipped kitchen. Nice little back garden too,parking right outside, walking distance to a lovely littl... See more
Easy & timely directions/instructions and arrival all worked perfectly. The venue is ideal - central Clifton -and although above a shop, this was quiet and the location was surprisingly discrete despi... See more
People also looked at
A nice experience
The apartment was really good.It was very well located, really spacious and quiet though there was a pub downstairs.The services were good too: hot water, kitchen equiment, bed clothing,etc. It was very clean ,although the sofa covering clothes had some stains, the rest was excellent.We did have some problems to get in because the key locker didn´t work and it took them about two hours to send someone with the spare key, as a result we were two hours waiting in the street with two teenagers in the group, luggage and it was getting dark. That wans´t resolved efficiently.
Everythinf was perfect
Everythinf was perfect, the location and parking was perfect, the flat was comfortable and clean.
It was an awesome stay
Great central location
Great central location. Very clean and well equipped flat.
Lovely Comfortable Apartment-
Lovely Apartment- Very central to Harbour & Clifton. Perfect for our needs and has everything you would need for a weekend break. Very spacious and super comfortable beds. Parking can be an issue but I booked a local parking space 3 mins away for the duration which saved on having to feed meters or look for free parking. Would definitely use again.
Spacious cottage location great for the…
Spacious cottage location great for the town but no views due to location parking a good 10 mins away but that’s usual in these fishing /seaside towns
Few little minor issues the TV could confuse you there is no direct Ariel so you have to sign in to your personal accounts on free view ie bbc iPlayer or itv catch up etc the problem was we could not get live tv so we gave up
I suggest they just connect at direct Ariel no wants fiddle with signing in etc it’s a basic requirement when staying in accommodation never encountered this system before.
Our stay was good value but be aware the property does take a large damage deposit £250 charged but obviously refunded when you depart but be prepared for a week to get in back again I personally think this amount is very large most charge £100 if at all especially if they have your card details .
Overall I would recommend the property for size &location cleanliness .
Friendly and helpful
Air360 managed a AirBnB flat in Bristol we stayed in. The instructions for reaching the flat were perfectly clear. AirBnB also inquired about our experience and were very friendly and willing to help.
Good value for money 🙂
Beautiful airbnb and great facilities
Beautiful airbnb and great facilities, much prettier and roomier than the pictures. Has everything you’ll ever need! Only hard part was that cabs were hard to call over at that location, so had to prebook it in advance. If you have a car itll be perfect!
Fantastic location, great communication
The apartment was perfectly located for our needs. Quiet but with lots of shopping and restaurants nearby. The communication from the day of booking and through our stay until check out was great and it helped us a lot for a smooth and easy experience
This is my 2nd stay at Kellaway Airbnb
This is my 2nd stay at Kellaway Airbnb, as always it is such a cosy place to enjoy a holiday! Have everything you need and it is just 3min walk to Tesco ! Support team even keep the left behind Teddy Bear for us ! So thoughtful ! Thank you so much !!
The house and location was perfect
The house and location was perfect. Very good communication. Would definitely recommend this place for a stay in Bristol.
Thank you!
Superb Place
Superb Place - lovely decor, great location for us and spotless. Thank you
Lovely place and a great host
Good with small caveats
Positives: The location would normally be very quiet and is on a bus route into the city centre, although if you have time, the walk into town along the riverback is very pleasant. The apartment was very clean and well maintained, and the living room was spacious. I can't speak for the appliances as we only used the kettle and fridge, which worked.
Negatives: On the day we arrived workmen were digging up the pavement and the noise was horrendous. It was not as intrusive on the second and third days but still annoying. Hopefully these are only temporary works. Slight niggles: the bathroom is very, very small, and the flat itself seemed stark and not in any way cosy. There were a couple of paintings on the wall but they were as muted as the decoration of the flat. I can understand that this is the owner's taste but when renting out for holiday use a little more colour and character would have been welcome.
The management team kept in contact before and during our stay and seemed very helpful and friendly.
Magical mini-Hogwarts in the centre of Bristol
Excellent mini-Hogwarts building, in the centre of a great city. Nothing fancy, but definitely all a couple could need for either a shorter or longer break. Good value!
Robbed of deposit AVOID
The whole of my £150 security deposit was withheld due to a couple of tiny hearts on a wall, which my 3yr old and 6month grandsons would be entirely incapable of drawing. I am very unhappy. Avoid or flag anything you notice immediately so that you are not robbed.
Great experience with Air360 when I…
Great experience with Air360 when I stayed in an apartment they managed in Bristol. Communication was good and response time short.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.




