Hostthreesixty Reviews 322

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Unfortunately the property was not as described and not in a good condition when we arrived (it is no longer available to book). Hostthreesixty did what they could to remedy the situation during our s... See more

Rated 2 out of 5 stars

The flat was dirty and smelly almost like the bedding had just been changed and that’s all. Light bulbs out across all rooms, heaters coming away from walls, mould in bathroom, broken windows, hob f... See more

Rated 5 out of 5 stars

This place exceeded our expectations! Nothing not to like about it! Spacious, clean and fully equipped kitchen. Nice little back garden too,parking right outside, walking distance to a lovely littl... See more

Rated 5 out of 5 stars

Easy & timely directions/instructions and arrival all worked perfectly. The venue is ideal - central Clifton -and although above a shop, this was quiet and the location was surprisingly discrete despi... See more


Contact info

4.2

Great

TrustScore 4 out of 5

322 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Loved the location!

Loved the location! Wonderfully close to Clifton Village and Clifton Downs. Also handy to bus stop to Temple Meads.
Enjoyed popping next door to The Mall for a delicious Sunday roast.
The apartment was quiet and private.

Unfortunately a few things were a little challenging...
- The musty smell of the apartment was not easy for me to get used to. I left the door open whenever I could be it would benefit from more aeration.
- I found the bed uncomfortable with the springs poking into my back. Luckily my son, who I was visiting in Clifton, gave me a foam mattress topper to use after the first night. The following four nights' sleep were much improved.
- The flickering light in the bathroom.
- The entrance way and steps could be really inviting if the steps were swept and the rubbish area hosed down.

19 July 2023
Unprompted review
Rated 5 out of 5 stars

Very good experience

Very good experience, a nice and clean apartment with everything you need within walking distance. Easy communication with the hosts. Would stay again.

3 July 2023
Unprompted review
Rated 4 out of 5 stars

In general the house and facility are…

In general the house and facility are good, but the only things I hope you can improve is the cleanness and check the main furniture such as beds, mattress are good enough.
Thanks.

25 June 2023
Unprompted review
Rated 1 out of 5 stars

A hugely disappointing experience

Having travelled across the world, thinking that I was to enjoy exceptional accommodation, the experience was more than disappointing.
The flat was substandard and very poorly maintained, with a broken bed, non functioning door lock and the outlook onto scaffolding, to name but a few of the problems.
Sadly,I cannot recommend this accommodation at any level. However, I was reimbursed for most of my booking and was able to relocate to a delightful hotel for a lesser price.

15 June 2023
Unprompted review
Rated 5 out of 5 stars

Worth place to stay

The place was spacious, comfortable and clean. Check-in was easy which was great. The location is a bit dodgy but totally worth it (only 6 mins walk to the city centre)

15 June 2023
Unprompted review
Rated 5 out of 5 stars

Loved it!!

The house was beautifully prepared for me and my family. We had a really wonderful time and had easy access to an Asda and public transport. The house is gorgeous.

9 June 2023
Unprompted review
Rated 5 out of 5 stars

Good communication and easy to work with

We booked a property via Booking.com and I was a little unsure when Air360 reached out as I was used to dealing directly with hosts rather than a third party. However, Air360 ended up being great. All the communication was really clear, and they were easy to get in touch with before and during the stay.

We had a small issue as our stay coincided with the first UK heat wave of the year which caused a door lock to be misaligned. They had someone out within 20 minutes and they sorted it quickly so it caused no impact to the weekend.

9 June 2023
Unprompted review
Rated 5 out of 5 stars

Very charming accommodation centre of Bristol

Very charming accommodation close to the center of Bristol. Communication was always flawless and very friendly. We felt very comfortable right from the start. The car could be parked for free on the street. Incidentally, the location is well suited to go jogging along the Avon River in the morning.

1 June 2023
Unprompted review
Rated 5 out of 5 stars

A beautiful conversion with tasteful…

A beautiful conversion with tasteful decor and furnishings and a great attention to detail. Spotlessly clean throughout.
The property was in a great location making it easy for us to access all the attractions that we had planned to visit.
Plenty of space for all the family and the little courtyard was a real plus

1 June 2023
Unprompted review
Rated 4 out of 5 stars

Good location.

Communication was good and prompt.
Excellent location. Spacious living/dining area.
2nd bedroom had no usable wardrobe. It was used for storage.

30 May 2023
Unprompted review
Rated 2 out of 5 stars

Not for elderly people, Dirty cups and pans from previous guests.

The house has dirty cups and pans in the cupboard (from previous guests they said) , generally not the cleanest we've been.
Water facet are divided and shower mix is not easy.
The access to the house has a high step. The bathroom has an even higher step to access, not suited for elderly people.
Rooms are very small with beds 135 cm for couples.
The space between bed and wall is around 20 cm, not comfortable to access the bed.
Customers are handled by an agency, answer are slow and solutions are proposed without understanding what the request is.
Probably suited for backpackers and students, it's a shame cause the rest of the house is nice.

22 May 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look