Host Tools Reviews 35

Double bookings, guest lock outs, terrible support. Do not use this software. Host tools used to be great, but their support has been very bad lately. I've had to deal with continuous disconnects from VRBO, Guest door codes being cancelled before their reservations are over, and double bookings even though all platforms are correctly configured. Take your business elsewhere as there are many more channel manager softwares currently on the market.

Really nice professional website.Simple and self explanatory.Highly Recommend to people who wish to make hosting arrangements easier.

This company offers an excellent product that does a great job of managing your short term rentals' calendars to prevent double bookings. When things were not clear or working perfectly, support was an email away and I was never kept waiting more than one business day for a reply and then even faster in the back and forth support process (I am on the other side of the world too so most of the wait was through the night). That is worth gold to me in today's usual terrible customer support contact systems. Highly recommended.

Having looked at several channel managers, i hoped this one would suit me. It appears to have great reviews and reasonably priced too.

So I gave it a go - excited to finally be getting my short term rental business organised. My experience this time was that (a) it wouldn't connect with Airbnb at all (b) it wouldn't connect with booking.com either.

Reported this - the couple who run the platform tried to help. But didn't help at all. Biggest issue i had was that they seemed to forget there was a customer on the other end and although they appeared to be trying to sort out the problem, they never told me that... just left me wondering what was happening.

This was a disaster of a trial - and when i told them that, they just said "sorry you feel that way". Nothing worked at all and my customer experience in this case was terrible.

Host Tools has been a lifesaver!. It has saved me countless hours by automating my Airbnb and VRBO messaging. It also helps me keep my listings availability in sync and pricing up to date. I highly recommend it!

Superhost tools is a great tool that helps Airbnb hosts automate their messages and pricing. It is very easy to use. The customer support is excellent. Their price is lower than others in market. I am very pleased using their service. I Highly Recommend Superhost tools.

It is a platform that: Easy to use - Good messaging system - Easy communication - Good performance - Reliable
A convenient tool that saves time and money.

I have not heard about this company up until today. Seems very customer oriented though

Super Host Tools is a wonderful way to enhance Airbnb hosts. This tool will automate their messages. An excellent contact and reservation management system just for you. :)

It’s is so easy to use. Love it. It is less expensive as compare to other similar platforms.

It just makes communication easier and more profesThis saves a lot of time and scheduling on my part, and most guests seem to feel that I am being attentive.lovly software'

Great service. Highly recommend!!

It is easy to use. all employee special Tom gives great support.
The messaging system is very reliable.It's very inexpensive compared to competitors.i really like it and thanks for your great services.

This company is very informative, well run, and professionally done. It's easy to understand why Superhost Tools is doing great. I like how their website goes into great detail. There’s a lot of misleading information out there but this is a site I can always trust. I enjoy using their services a lot and will share what I learned with all of my friends. They have the same interests as I do so I know they will love them as much as I did.

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