HotShotTrucking.com Reviews 121

I've used Air Freight a few times and every time I've received excellent service. Thank you, Kevin Carpenter, for making the experience hassle free.

With in 2 hours the engine was picked up and headed to me. Indiana to Texas in 19 hours. Sure got us out of a bind.

The driver showed up early to load our items. However, after the first large crates as loaded, the driver stated he could not load the second crate because of its large size. The driver's boss called me about the problem. I explained to the boss that the person I made the contract with was aware of the size and weight of the crate and stated there would not be a problem in loading the crate. Luckily, there was forklift nearby that we were able to borrow to load the crate ourselves without a problem. I thought that was one of the services I was paying for? Had the forklift not been there to assist us, I would have been a very unhappy customer. I wouldn't have hired this company to begin with if they couldn't haul the large crate.

My organization needed to have some products delivered four states over. Due to some circumstances out of our control, printing of the products was delayed and missed the cut off time for overnight shipping. I submitted a request through HotShotTrucking.com a little before noon and was contacted by a customer service agent within 30 minutes. I was given a quote and time frame at that time. After minimal paperwork, a pickup and delivery had been coordinated. They were flexible enough to adjust to an earlier pickup time (4 hour difference).

I would wholeheartedly recommend their services to anyone - not only did they have great customer service, but the product was delivered earlier than if it had been shipped overnight and the costs were more than reasonable.

We needed an immediate pick up at 4 pm for delivery next morning. Called 10 companies with no luck. When we got Eric on the line, he got right on it, made all the arrangements and freight was waiting at destination when my contractor arrived at the job next morning. Really saved my bacon!

I contacted HOT Shot Trucking to transport an important part from Long Beach to Seattle. A ship was being held in port waiting for this shipment. I was told 23 hours but the Hot Shot team arrived in 21 hours.
Great JOB Team Hot Shot

I was very satisfied with the service. Even when the driver was thought to be lost Kevin Carpenter was on top of the situation and made the necessary corrections. Within 2hours of my phone call, my freight was picked up, loaded, and on the road. - JimL

My vendor did not ship when they were suppose to and my customer had a plant shut down and had to have the material. I just "googled" hot shot trucking and your name came up. I talked a guy named Steve and he was great! He got the freight to my customer and got me out of trouble. He did everything he said he would do. Excellent customer service.

I have kept his phone number and email and will use you guys again when I run into a problem.

Thanks,

Sharon Butler

"You have never a second chance to create a positive first expression." Hot Shots Trucking nailed it. I found myself suddenly, late afternoon, in a dilemma, which would have kept up at night. Chris Noe rescued my day by being quick and highly service orientated. Chris delivered 100% to the expectations I had. Thanks again.

I can not say how appreciative I was for a job well done. Bryan was wonderful to work with and was extremely attentive with following through to make sure our product was able to make a deadline that could not be broken. Thanks again, Bryan was a real jewel to work with!!

Chris Noe was the person who was handling my shipment. He was very professional and helpful throughout the entire process. He responded quickly to my response for help and was very quick with answering my questions and concerns to be able to make this shipment happen. I will definitely being using them again on my next shipment.

Kevin Carpenter was great to deal with. Updated progress of the shipment as it was moving from IL to PA. Great to deal with and will definitely use in the future for "same day" deliveries.

Last week, I had my customer call and told us that the scheduled LTL for delivery this week was no longer acceptable. They had a rush order and needed the shipment overnight in order to make their rush order. The product was picked up by the Hot-Shot truck at 5:00 pm EST on thursday and delivered before 4:00 pm CST on Friday. This enabled us to deliver the rush order and it was successfully delivered to the project location on Saturday in time for the application using our product.
I am very happy with the service and will use it again on the next rush order.
Best regards,

Thank you for the excellent service you provided our company. When we needed to get batteries from Portland to Bend, OR same day- you made it happen. Very trouble free, and accurate.

Special thank you to Eric, who set it all up and followed through to the end.

We had come into a tough situation and Kevin Carpenter made it happen for us. I can not stress how great of a help he was to me and my company. I will be using Hot Shot Trucking in the future when we're in a tough situation again and will recommend this company to anyone needing super fast service. These guys are on point for sure!

Service was great.

Bryan did a great job helping me expedite a load cross country with no notice. Surprisingly, when I requested help moving a shipment immediately, late at night, and over 1600 miles, he took care of my shipment while communicating the whole way through. I look forward to working with Bryan again in the future.

Daniel and Cole delivered a Queen size mattress and box spring from US Mattress this afternoon, and called 20 minutes before arrival right on time. They were both very courteous, careful, and professional. They even washed their hands before handling the new mattress. Great guys, highly recommend Hot Shot Delivery.

I had some freight that needed to be delivered on Friday afternoon before a 3 day weekend. I called Justin Peroli and although I was in panic mode he was calm and helpful. He was able to get a truck here within the hour and get the freight to my customer with in 2 hrs, and saved the account. I would highly recommend this company for shipping, and I plan on using them when ever I can.

Bryan is the bomb!!!!!