hottools.ie Reviews 

EDIT - following their response below the video was sent on the same day and we’ve chased a response three times since then and had no answer

Sent back hair dryer at our expense as it stopped working within the guarantee period. They sent us a replacement which was received also faulty. Asked for a video of evidence that it wasn’t working which we sent and now they’re ignoring all emails. I assume they’ve just sent me back the same faulty hair dryer I sent them in the first place as it has exactly the same fault, and are now taking zero responsibility. This was a very expensive hair dryer, so looks like we’ll have to go to trading standards to get this sorted out.

Very fast delivery
Excellent tool and case

Efficiency

I love this curler. It's great it came with a Glove and a mat as it's my first time to use a curler like this so it's really helpful. It has a 10 second timer which is handy but a bit tricky to try press when you're trying to hold your hair to curl. Other than that I'm in love with this. Delivery was quick and no issues. I got the 32mm version as ive thick hair and glad I did.

Product is high quality and delivery was prompt

Terrible customer service, after having issues with my straighteners that are still under warranty ,I was told to return them to the seller ( just my look ) I emailed and was told I had to contact hot tools ,returned my straighteners through royal mail ,and after 4 days I got an email saying my straighteners were being returned to myself has I had to return them to salon promotions!! absolutely appalling customer service and a lack of knowledge on returns !

yes I fully understand this but why was i asked to return the straighteners back to yourselves and sent me a returns link for royal mail ??? then had them returned ???
absolutely terrible not good ,and would never buy from hot tools AGAIN !

Top quality customer service!!! After my initial order was "misplaced" by the courier, Hot Tools sent out a replacement rapidly. Much love guys :-)

Brilliant. Say no more 👌

All was as described, perfect delivery, good product, no issues.

I have very thick hair and difficult to manage myself but the hot tool brush is a game changer. So much easier to manage my hair. Delighted with my new product.

I have a curling iron and a drying brush. Saved me a fortune. I could never get the front of my hair like a salon blow dry until i baught the brush. Curler is very easy to use due to right angle. Using both years now.

Excellent choice and delivery service

The hairdryer I bought was faulty and I posted it back. It was replaced immediately.

All Christmas present for my granddaughters and they are very pleased they said they are brilliant,

Bought a Hair straighteners for my partner, recommended by her hairdresser..They arrived very promptly and she loves ❤️ them.