HottperfumeReviews 

823
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent prices, noting that they are significantly better than other retailers and often include good sales. Many people appreciate the fast delivery service, with orders arriving quickly and often well-packaged. Reviewers are also happy with the authenticity of the products, confirming that the fragrances received are genuine. However, some customers also noted significant issues with product authenticity, claiming to have received products that did not meet their expectations regarding originality or quality. These reviewers described problems such as incorrect labeling, poor scent longevity, and bottles that did not match genuine products, leading to dissatisfaction with their purchases and extended delivery times.

What people talk about most

Product

People report ambiguous experiences with product quality and authenticity. Many customers praise the... See more

Order

Reviewers mention positive feedback about their orders, with many praising the fast delivery and authentic... See more

Price

Clients share positive opinions on price, consistently finding them competitive and reasonable compared to... See more

Quality

Consumers find quality to be ambiguous, with many reviewers appreciating the high quality and authenticity of... See more

Delivery service

Customers had positive experiences with delivery service, often praising the fast shipping and timely arrival... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I bought my mom her favorite perfume and I’m so happy and my mom is happy with her Christmas gifts. I ordered Last minute but it got here in time.

Rated 4 out of 5 stars

My first experience was a quick order based on really good prices and I am happy it worked out. They are worth trying out

Rated 4 out of 5 stars

Great selection on authentic perfume with some really good sales plus my orders usually arrive in days.

Rated 4 out of 5 stars

The prices are way better than anywhere else with fast shipping. What’s not to love


Company details

  1. Perfume store

Written by the company

HottPerfume is a U.S.-based online perfume store offering brand-name fragrances at discounted prices. Orders are placed on hottperfume.com and ship with tracking, secure checkout, and customer support for order questions, returns, or delivery issues. KEY TAKEAWAYS — HottPerfume AUTHENTICITY — We sell authentic brand-name fragrances. No imitations. PRICING — Discounted pricing on popular designer scents. Product pages show the exact name and size. SHIPPING — Orders ship with tracking. Typical shipping is within about a week (carrier delays can happen). PACKAGING — Bottles are packed to reduce damage in transit. If anything arrives damaged, contact us so we can help. SUPPORT — For delivery questions, returns, or item concerns, email info@hottperfume.com and we respond promptly. RETURNS — Returns are handled under our posted policy on hottperfume.com. If you’re unsure, email us before ordering. TRANSPARENCY — This profile is here so customers can review real experiences (positive and negative). We use feedback to improve. What reviews are for: This Trustpilot page collects customer experiences—positive and negative—so shoppers can make an informed decision before buying.


Contact info

4.0

Great

TrustScore 4 out of 5

823 reviews

5-star
4-star
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2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(823)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don’t be fooled by the low price-not authentic products.

Don’t be fooled by the low price form HOTTPerfume. You’re not getting genuine products. Fake phony knockoffs. Ordered two Pure Poison by Dior and product received was not authentic. Returned for refund after I was told I could do so, but two weeks following delivery back to merchant, no refund issued. Merchant playing delay games and fails to refund via PayPal. Dispute filed. You’ve been warned. Read the reviews.

15 June 2024
Unprompted review
Rated 1 out of 5 stars

I submitted an order 2 weeks ago

I submitted an order 2 weeks ago. Emailed them about it as they do not answer the phone. They said to expect it in a week and still don't have it. I paid for express shipping The order status has not changed. I ordered previously and did not have any issues but not answering the phone and responding with a one line response is very suspicious and unprofessional.

31 December 2023
Unprompted review
Rated 1 out of 5 stars

Counterfeit Fragrance

Received my order today. I’ll admit, the box was almost spot on aside the wrap which was the first suspicion. Then after opening it, there was no doubt. The counterfeit Bleu Electrique is next to my bottle of L’Homme, which was purchased from Nordstrom. Paid attention especially to the caps comparing it to YouTube’s counterfeit spot check videos. Worst of all, package came leaking. God knows what is in it.

30 December 2023
Unprompted review
Rated 1 out of 5 stars

Avoid! Fake fragrances

I ordered two fragrances from this company, and undoubtedly, one of the items is counterfeit. It had a white-colored sediment at the bottom of the bottle, and I could not even get the atomizer to work. I contacted the store, and the response I got was that I should soak the atomizer with no reference to the sediment in the bottle I also complained about. I pointed out to them that the item was fake and I wanted either an exchange or a refund but they have not responded

4 November 2023
Unprompted review

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