Hot Tub Hire Merseyside Reviews 28

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Amazing hot tub hire from installing it so it was ready to use in 12 hours, to taking it away. Lovely and relaxing for me with the massaging bubbles and great fun for the grand kids.

Rated 5 out of 5 stars

Great hot tub, delivered on time, efficient set-up, and worked well. At one stage we had to ask for advice on how the water heated and we were given prompt and helpful advice.

Rated 5 out of 5 stars

Excellent communications always felt at ease. The hot tub arrived, if it wasn't brand new it most have been close. During set up Lee spent time with us to let us know how to use the spa (very intuitiv... See more

Company replied

Rated 5 out of 5 stars

What an absolutely fantastic team, so friendly from my first contact, no hard sell, so don't be put off making an enquiry. An instruction card which is so easy to follow and chemicals are prov... See more

Company details

  1. Hot Tub Shop

Written by the company

Hot Tub Hire Merseyside are the trusted name in the North West for the short term hire of garden spas. Popular for Birthday's, Anniversary, Hen Weekends and so much more, hiring a hot tub is the number one way to have fun in your own garden. Our expert team of spa enthusiasts have helped over 2,000 people hire a hot tub since 2012. Booking a hot tub rental is easy. Simply choose a hot tub size, pick a package and let us know which dates you'd like to hire the hot tub. Our team will confirm availability and guide you through the booking procedure. We don't charge a deposit so what are you waiting for, contact us today.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

28 reviews

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Rated 5 out of 5 stars

Amazing hot tub hire .

Amazing hot tub hire from installing it so it was ready to use in 12 hours, to taking it away. Lovely and relaxing for me with the massaging bubbles and great fun for the grand kids.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Great hot tub

Great hot tub, delivered on time, efficient set-up, and worked well.
At one stage we had to ask for advice on how the water heated and we were given prompt and helpful advice.

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. I was kept informed on everything from delivery to pickup and how to use the hot tub. Even having a number there 24/7 should things go wrong was great. Fully recommend using this company. This was a great addition to our Hawaii themed New Year’s Eve party. Thank you ☺️

28 December 2025
Unprompted review
Rated 5 out of 5 stars

What an absolutely fantastic team

What an absolutely fantastic team, so friendly from my first contact, no hard sell, so don't be put off making an enquiry.

An instruction card which is so easy to follow and chemicals are provided for the duration of your hire, so no hidden extra cost.

I had often contemplated hiring a hot tub, now wish I'd done it sooner, it was fantastic!
We used it everyday even when it was freezing on the last day, we jumped in before breakfast. Our teenage daughter loved it as did her friends.

I can't recommend hottubhiremerseyside.co.uk enough, great value for money, fantastic quality tub and gazebo.

6 April 2022
Unprompted review
Rated 5 out of 5 stars

Hot tub hire

Got a hot tub last year for a week and we absolutely loved it. Steve was so lovely, explained everything we needed to do in respect of the cleaning and maintenance whilst we had it. Spent ages in it each day. No doubt we will get another over the summer. Thanks again!

6 April 2022
Unprompted review
Rated 5 out of 5 stars

Great service and hot tub

We hired a hot tub for a week and we were really pleased. Great Service from Steve and team, brilliant hot tub with clear instructions on how to use and no issues. We had a lovely time relaxing with family and friends. Would definitely recommend this company.

6 April 2022
Unprompted review
Rated 5 out of 5 stars

Hired for a week over February half…

Hired for a week over February half term. Weather was stormy so didn’t get as much use as we could have done. However the gazebo stayed up through all the storms, the hot tub stayed at a good temperature and we used every opportunity we could. Previously hired a lazy spa - this was so much better ! Would definitely hire again.

5 April 2022
Unprompted review
Rated 5 out of 5 stars

I booked this last minute for a weekend…

I booked this last minute for a weekend at home on the Wirral and it was delivered promptly. I left instructions and when I came home it was perfectly set up and starting to heat up. The temperature was perfect and maintained throughout. Plenty of sterilising tablets were provided. The tub was pristine.I would definitely use this company again.

5 April 2022
Unprompted review
Rated 5 out of 5 stars

Steve and his team were amazing

Steve and his team were amazing. They were in the area 2 days early so we got an extra 2 days at no extra cost. Delivered and set up very quickly, no fuss at all, and same when they picked up. Would definitely recommend, and use again.

5 April 2022
Unprompted review
Rated 5 out of 5 stars

Hired for a birthday surprise

Hired for a birthday surprise. Really easy to arrange. The guys arrived when they said they would and did all the setup in no time at all. Step by step information provided to get the best out of hot tub.
Highly recommended.

5 April 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic hot tubs!

First class service with excellent communication from start to finish. The tubs are clean, very easy to use and are very quiet. I can highly recommend this company and I look forward to booking with them again. Thanks to Steve and the team.

5 April 2022
Unprompted review
Rated 5 out of 5 stars

Just amazing!!

Just amazing! The guys where lovely and so helpful, it was super easy and straightforward and great value for money x
It was for my sisters birthday and she had the most amazing time.
Thank you again

5 April 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Delivered on time and fully set up for us, including gazebo. Really enjoyed the hot tub. Will definitely use again. Thanks.

5 April 2022
Unprompted review
Rated 1 out of 5 stars

Very disappointed

Booked a hot tub in June for my wedding anniversary in September, booking was confirmed by Lee on 22nd June.
When I didn't receive a text with a delivery slot I contacted Lee, message was read but not replied to, second message was delivered but not read and subsequent texts came back with the message "not able to deliver". After reading all the positive feedback here on Trustpilot saying what a nice guy Lee is, I am most disappointed that he couldn't even do me the courtesy of replying to my texts. Not impressed!
Only gave 1 star because I had to.

14 September 2021
Unprompted review
Hot Tub Hire Merseyside logo

Reply from Hot Tub Hire Merseyside

Dear Collette,
I am very sorry about your experience and I apologise for this late response as I have literally only just seen your review.
Lee sold us this business in May to leave for New Zealand, in the meantime he was running the business for us until he left. Anyway he never went to New Zealand and set up another hot tub hire business and took our bookings. He ripped pages of bookings out of our diary and I can only assume your name was on these pages. We had no idea that your booking existed and you had no idea that we had taken over the company.

Ironically this review is hurting us and sending bookings to Lee’s new hot tub hire company.

I have requested your information so that I can somehow after all this time make the situation better for you? Please get in touch
Steve- New Owner

Rated 5 out of 5 stars

Amazing experience

Amazing experience! Hired thur until Monday but lee collected tue morning so got extra night for my birthday weekend. cant thank him enough as it was so amazing! 100% clean and all three of us used it to the max x looking on making regular booking as a treat.

24 November 2020
Unprompted review
Rated 5 out of 5 stars

Arrived at exactly agreed time

Arrived at exactly agreed time. Tub was immaculate. Lee set it up and explained simply the functionality. Also collection was easy as team emptied into public drains and dismantled all very quickly. Lee responded to my call on sunday as I had a question. Great value and excellent service. Will order again and I have recommended to others.

4 September 2019
Unprompted review

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