Hotwatertaps.com Reviews 326

I have just purchased a second tap for home, the first with a larger tank was purchased for our training centre and it has been fab. The one for home will replace a similar hot tap brought from anoth... See more

I have a Avista Swan Neck hot water tap black. It is now coming upto 2 years old it’s immaculate. Love it. Before purchasing checked out other makes Quooker etc over £1000.00 I paid £279.00 husband... See more

Hotwatertaps.com have a great range of affordable superb quality boiling water taps. The web site was easy to navigate and select the tap and add an upgraded capcity boiler. Delivery was within two da... See more

Speedy delivery, easy installation, tap styish and functional , we live in a hard water area and the water when unfiltered tastes disgusting.... now no need for filter jug and filter kettle .... judgi... See more

After studying the market of boiling water taps , your setup was right for me , reasonably priced , all the features I wanted , reasonable guarantees and then mainly your taps are suitable for low pre... See more

My purchase arrived quickly and exceedingly well packed. I was then delighted with the quality of the tap because I'd been a little apprehensive about the bargain price. The videos on the website ar... See more

Spoke to few company’s before deciding what 4-1 tap to go for all the other suppliers either said they would call me back with a few technical questions I had in reference just to the positioning. N... See more

In 2020 I bought a 4 in 1 tap from this company, which has given sterling service. I have now (October 2025) upgraded to a 4 litre tank. On both occasions technical enquiries have been answered knowl... See more

Hotwatertaps made an error in my order by sending me only one of the two filters I had ordered. A simple phone call through and this was rectified with no quibble and call answered straight away by... See more

Fantastic product with a very fast delivery. I am very impressed with hot water taps. The product is of very good quality. It was far less expensive than another brand I was looking at. I also got... See more

Filter replacement for 4 in 1 tap, our 6 monthly renewal filters went missing in the post so we never received them. A quick telephone call to hot water taps.com and explaining the missing filters wa... See more

The water tap was a good price and had the features we were looking for. However the communication from the company was not good. An email address which accompanied the order acknowledgement was inval... See more

Just received and installed the Revisita D Shape Square Copper c/w upgraded 4 litre tank. Only took a little over an hour to install, anyone with diy skills can easily install. Works perfect... See more

Love the tap - Quantum 4-in-one. Convenient hot water for tea, coffee and cooking. Great filter subscription service. Only problem is that we’re moving house and will have to see if we can have anothe... See more

The hot water tap market is a minefield. The cost of this one seemed too good, however I read loads of reviews on different taps and decided to try this one because of the cost compared to yhe others... See more

I couldn’t recommend this company more. I absolutely love my purchase of my new 4in 1 kitchen tap, not only is it stunning, I am so pleased with its functionality. The customer service received from t... See more

I recently updated my tank and filters. The customer service is spot on, responsive and polite. They offer the best prices and I received good advice on how to maintain my hot water tank for the fut... See more

I'm completely underwhelmed by the product. The hot water comes only out as a trickle and reaches hardly ever 98degrees. Most of the time it's around 96degrees. The faucet for the 'boiling' water is... See more

Had initially delivery delays. But the company sorted that. However, just weeks after the product warranty ran out, the tap stopped working. It was out of warranty - nothing could be done. But it fel... See more

We had a good explanation of the 4-way tap at the Home Show and bought one there and then. It arrived a few days later very well packaged. All the pipes and plumbing were included. It was only ne... See more

Avista 3 in 1 Swan Neck. Great looking Tap. Had fitted today so cannot really say much but looks amazing and working really well. We bought as a friend recommended to us. Great service with quick deli... See more

Purchased a tap and boiler kit from them at the renovation show at the N.E.C back in March 2025. We were very impressed with the team on the stand, not pushy but enthusiastic and very professional. Th... See more

Great selection of products, best prices I could find and literally next day delivery on all items, with great comms. Hard to find such sterling old fashioned service, really refreshing.

Ive shopped around and everyone seems to be out of order for these filter apart from hotwatertaps. Excellent price, and speedy service plus a repeat 6month plan all set up

Quick and easy to set up the 6 month subscription and equally as simple to swap the filter over. The usual great communication and service you come to expect from this company that really cares.... See more

We have been looking for a hot water tap for a couple of years,and I came across The Hot Water Tap company. We have purchased the 4 in 1 platinum tap and we are so pleased with our purchase. I pers... See more

We ordered a hot tap after emailing the company and asking a few questions beforehand. A lady called Louise answered all my questions immediately and was very helpful. Once we ordered we received... See more

We have had a 3-in-1 tap and it is great with the convenience of instant hot water. We did have a small issue and contacted the company. We received a prompt response with easy to follow advice. Would... See more

EXCELLENT CUSTOMER SERVICE! through no fault of HotWaterTaps, I had to install 3 boiler units until I got one to work. The problem was due to my unusually high water pressure. After each failed in... See more

Parcel was well packed and delivery was rapid after the order. Electrical work completed today, plumbing work to be done in a week’s time so excited to have it fitted and working.

Every 6 months they let me know I need to replace the filters, give me a chance to say no, then they debit my card and send them to me. Very efficient and I no longer forget. My water tank and fil... See more

We moved into a new home a month ago with a beautiful fitted kitchen with a hot water tap. The tap started to drip consistently - we have had a lot of stress since early September when older parent... See more

Ive only given 4 stars as the tap was delivered very quickly however the tap hasn't been plumbed in so the truth is in the pudding, if its as good as advertised it should be a 5 star product.

The tap was straightforward to install. However it appears to have noticeable weaker flow on the standard hot and cold side then the tap that it replaced, hence the lower rating.

We have still not received the tap, this has been a week since the order was placed. Your website says 2 day delivery time. As you can see there is a discrepancy!

Tap arrived quickly and appeared to be high quality Couldn't fit immediately as having new kitchen fitted but, when it came to fitting, the instructions didn't tally with the correct connecti... See more

We initially saw these at the NEC and the staff were great. We ordered the 4 in 1 on the 17th August with an expected lead time of 3 days as per their own website. A week later I chased them... See more

Great service from this company. I had a couple questions before and after purchase and they were really helpful. No phone queue - just straight through to a human! Great delivery service and the tap... See more

Simple process to receive replacement water filters every 6 months at a slightly reduced price. Helps to remind to change the filter.

When I telephoned to enquire about the item I wanted all my queries were answered. I ordered before 1.30pm and the tap arrived next day as promised. Very pleased with this company’s helpfulness and... See more

My 3 year old hot water tank has started making alot of noise and is no longer instantly hot. Takes a minute to warm up to make a cuppa. Tried to get troubleshooting tips to try and fix. Only response... See more

Customer service is extremely good with swift responses and helpful advice. The tap itself is very good quality and very good value for money I would definitely recommend

Great communication from 'Hotwatertaps' about the products I needed and they were quick and prompt at advising me on what I should purchase. Thank you!

Brilliant tap for the price. Really good fast support when there was an installation error. Would recommend this company.

I've had this tap and tank for a week now and must say quite impressed with it good for a quick cuppa or do your flask for work or just to give your veggies a boost so they are not on the hob as long.... See more

Really good product and brilliant customer service. I have always been kept up to date from them and they have always promptly answered any questions I have had

Best value for money hot taps. Have had three brands before this and they are far superior for a reasonable budget. Easy to fit. Excellent.

Bought to replace another make of boiling water tap that had started to leak. Excellent quality and so easy to install.

Met the company at a home and renovation show and they were nice. Got me into buying the hot water boiler and the tap. Waited some weeks for the delivery apparently because they sold so may units... See more

Speedy delivery of our new tap. Great quality at an amazing price £700 cheaper than another brand

Replied to all my questions via email quickly. Tap appears good quality and works well. No issues with pressure or flow. Easy to fit. Only issue I had was I needed 15mm X 1/2inch Male Iron Flat Faced... See more

No problem with ordering - help given to decide my requirements. Easy fit - as per videos - working well

The first tap leaked. I was told how to fix it bearing in mind it is still in warranty but the tap I had had different tap value. A replacement tap was sent which is a 7 hose one which will burn you... See more