HOUSE OF ART Reviews 

19
TrustScore 2 out of 5

1.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Decoration and Interior Design Store

Written by the company

ART FOR EVERY HOUSE - Elevate your house and make your walls come to life with our diverse range of wall art.


Contact info

1.9

Poor

TrustScore 2 out of 5

19 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.9

All reviews

(19)

3 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Can I have some paint please?

Can I have some paint please?

Complete waste of money - don't do it. Avoid the glossy advertising.

I ordered a set. Took 4 weeks to arrive. Arrived with insufficient paint to complete and I don't mean one pot or just a little bit. I mean, not enough to complete 3/4 of a picture.

Customer service very efficient in offering absolutely nothing. Its time that you'll never get back.

One of those life moments where you've made a mistake. Don't. Just don't waste your time, peace of mind, hard owned money. Save yourself and buy yourself a pencil instead.

31 January 2026
Unprompted review
Rated 1 out of 5 stars

No order ref

No order ref , no goods , saying delivery 7-10 days still nothing item was £22, had email to say not been shipped yet , asked for refund and then it’s on its way . I have been scammed .

26 September 2025
Unprompted review
Rated 1 out of 5 stars

They hide bad reviews. Shockingly bad

I've left 2 bad reviews but they don't get shown.
Terrible quality. They don't deliver the amount of paints advertised. 3 coats didn't cover. I threw the painting in the bin.
They somehow don't let bad reviews go up on the site or Facebook. AVOID.

1 March 2025
Unprompted review
Rated 1 out of 5 stars

Good Morning

Good Morning, I have already posted two very poor reviews. I purchased in Dec 2024 costing £50- i returned Jan 2025 to the return address stated on the package and have a proof of postage. This dreadful company now offering a £30 refund which I will not accept. Do not buy from this company

Sonia

11 March 2025
Unprompted review
Rated 1 out of 5 stars

Good Morning all

Good Morning all
I posted a review regarding the dreadfully poor quality of the product and the disgraceful communication.
I have not received any communication form them since my last email on 22.1.25, and I have not received a refund.
I am now taking legal action with trading standards
Please please do not buy from these people
Sonia

14 February 2025
Unprompted review
Rated 1 out of 5 stars

AVOID! Not based in UK but China and no returns possible

0 stars! They promise a hassle free no questions asked returns but they keep refusing to provide me with a return address to get a refund. I received my canvas creased and they keep begging me to keep it even if I told them no in several emails.
AVOID! There are better sites to order from and shipped from actual UK not China!

5 October 2024
Unprompted review
Rated 1 out of 5 stars

Delivery from China.... one week and counting

I ordered something for a friend's birthday a week in advance, thinking that this was plenty of time. One week later and it hadn't arrived so I've tracked the package and it's coming from China, so will get here I don't know when!?! If this had been mentioned in the payment process I would not have ordered....very disappointing

19 January 2024
Unprompted review
HOUSE OF ART logo

Reply from HOUSE OF ART

Hello LP,

We apologize for the inconvenience you've experienced regarding the undelivered item. However, it seems there might be a misunderstanding. As of now, House of Art is not selling products in the UK, and we have no record of any UK orders in our system.

It's important to note that all our products are locally made and produced by our partners, and we currently do not ship outside of China. Our standard delivery time is 5 working days.

To assist you further and resolve this issue, could you please send us an email at info@house-of-art.co? We appreciate your cooperation, and we apologize for any confusion or inconvenience this may have caused. We look forward to hearing from you soon.

Best regards,
Team House of Art

Rated 5 out of 5 stars

Price and quality cannot be beat!

I love my new piece of art! It is very high quality and the floating frame really makes the piece stand out. It shipped very quickly and was packed securely so it arrived in perfect condition. I will definitely be purchasing more from House of Art!

28 August 2023
Rated 5 out of 5 stars

Great experience. High quality pieces

I received the piece that I ordered today and the quality exceeds my expectations! It matches the description on the website exactly. I look forward to ordering more pieces as I continue to decorate my apartment.

21 August 2023
Unprompted review
Rated 5 out of 5 stars

A great modern art site

A great modern art site!

A very neat online store. They have a great variety of modern art that I will be able to use when I am ready for it. The prices are very good! I will definitely order something when I need it.

28 July 2023
Unprompted review
Rated 5 out of 5 stars

Recommend!

I love my Abstract Mirage piece and this store! Reasonably priced, with great quality. Recommend HOA to anyone looking to create a new vibe in their space or enhance their current look.

27 July 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look