House Of Rugby Reviews 

16
TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

3.1

Average

TrustScore 3 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.1

All reviews

(16)

5 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Got exactly the shoes my daughter…

Got exactly the shoes my daughter wanted! Arrived well packaged and very quickly all the way from France to Orange County CA!

2 June 2026
House Of Rugby logo

Reply from House Of Rugby

Dear customer, thank you for taking the time to share your feedback with us.

We look forward to welcoming you again soon on our platform!

Rated 1 out of 5 stars

Poor shipping, late and poorly packaged

I ordered shoes, paid $30 for shipping to arrive within days when it actually took almost two weeks. The box shipped in a bag so that box was crushed. First time ordering, makes me question the quality of this site.

27 March 2026
House Of Rugby logo

Reply from House Of Rugby

Hello Ms. Dannecker,

Please know that we have taken your feedback into account and noted the issue. Rest assured that we are doing everything we can to prevent this from happening again.

To resolve your issue and ensure your satisfaction, we have sent you an email.

We hope you will read it and that our approach will allow you to have a more positive customer experience.

If you would prefer to contact us through another channel, please do so at customer@spacefoot.com (please include your order number again).

Have a great day,
The Spacefoot Customer Service Team

Rated 1 out of 5 stars

I still have not received my order.

I still have not received my order.

19 January 2026
House Of Rugby logo

Reply from House Of Rugby

Hello Mr. Lasane,

Please know that we have taken your feedback into account and noted the issue. Rest assured that we are doing everything we can to prevent this from happening again.

To resolve your issue and ensure your satisfaction, we have sent you an email.

We hope you will read it and that our approach will allow you to have a more positive customer experience.

If you would like to contact us again through another channel, please do so at customer@spacefoot.com

Please include your order number again.

Have a great day,
The Spacefoot Customer Service Team

Rated 5 out of 5 stars

Great buying experience

Ngl never heard of the site (I’m a soccer player) but they had some good deals on adidas predator boots that were sold out on all other sites. Bought them without issue and the cleats are legit. I’ll continue to check this site when looking for my cleats when they have deals.

27 January 2025
House Of Rugby logo

Reply from House Of Rugby

Hello! Thank you Simon for your review and for your loyalty!

We're thrilled that you enjoy our products.

Feel free to visit Spacefoot sites regularly!

New arrivals and great deals are daily!
The Spacefoot Customer Service Team

Rated 1 out of 5 stars

Still no delivery

Update to my ongoing issues with House of Rugby.
I contacted the email address provided in my first review and, despite assurances that they will rectify my issues and provide assistance, I have yet to receive the delivery. Multiple emails to Spacefoot and House of Rugby have resulted in no progress. Efforts to update my contact details on the House of Rugby website have failed due to a UX issue when inserting a new password. No live tracking info from the courier. I have even offered to collect the package from the courier company, to no avail. I am shocked that in 2024 this kind of thing can happen and I am desperate - my son needs the rugby boots and I have no idea IF or WHEN he will ever get them.

11 August 2024
Unprompted review
House Of Rugby logo

Reply from House Of Rugby

Hello Andrew, we are sorry to hear that you have experienced issues with the delivery of your parcel.

This does not meet our usual standards. Could you please contact us at customer@spacefoot.com with your order number to clarify the situation? We will also contact our carrier to prevent similar errors in the future.

Thank you for your patience.

Have a great day,

The Spacefoot Customer Service Team

Rated 5 out of 5 stars

Fast reliable service

Fast reliable service. Great hat!

15 August 2024
House Of Rugby logo

Reply from House Of Rugby

Hello Spencer,

We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.

Thank you so much for taking the time to share your satisfaction. 😀

We hope to see you again soon on Spacefoot's websites.

Best regards,
Spacefoot Customer Service Team

Rated 4 out of 5 stars

Great shop

Good price ok selection great shipping internationally just wish they didn't cancel a few of my items ...but great shop

23 October 2023
Show reviews in all languages. (16 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look