The delivery was not straight forward. I chose next day delivery, but that didn't happen. Houseko said they had the wrong mobile number, but I double checked and I had given the correct number. The f... See more
Company replied
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The delivery was not straight forward. I chose next day delivery, but that didn't happen. Houseko said they had the wrong mobile number, but I double checked and I had given the correct number. The f... See more
Company replied
Very pleased with my purchase, the Dishwasher price was competitive and included delivery which was good. Communication was excellent and all questions answered. Item turned up exactly when they said... See more
Company replied
Excellent service received from Marta. Knowledgeable, prompt response to emails and queries.Had a great deal of purchasing 9 doors. Tried other companies but none of them give me confidence and de... See more
Company replied
We bought a single bed from Houseko which was available at 20% less than any other website. Moreover, we had a question regarding the assembly. Houseko team was super responsive and resolved the issue... See more
Our goal is to remove the unknown for the next generation of DIYers. Whether it’s finding the right tools and materials for your next project or step-by-step advice on completing the job; our ecosystem is built to help you every step of the way.
Unit 11 Offices, Dana Trading Estate, TN12 6UT, Paddock Wood, United Kingdom
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The right product very good price and very fast delivery
Thank you
Extremely good service and super fast delivery. Thank you so much.
A very helpful, competitively priced product. All you could wish for from customer support on both the ordering and delivery. First class service, start to finish. If only all products and companies could match this !
I do not often write reviews, but feel I had to give some feedback to what I consider great service (maybe its just me getting old).
My initial contact with this company on a question about delivery, was answered politely and professionally, it was so unusual to receive the answers I did that I followed up with an order.
This was followed with constant up to date information as to when it was being delivered. On the day of the delivery you are able to track the status of where the delivery is and where your delivery is, with a time frame.
At the point of delivery the driver was extremely polite and courteous, the item was very well packaged and the item protected.
Assembling the legs to the chair was a doddle, but clear instructions were also given, and again there was evidence that this was a company that cared.
Overall, we were extremely pleased with our purchase and pleasantly delighted to find that there is still some customer service and value, in what is really a cold digital world.
Excellent service. Very helpful customer service lady and quick delivery. Good price. Would definitely recommend.
The delivery van arrived about an hour before the scheduled time, though the delivery time on the tracking app did keep varying throughout the day. In the end, I was able to get to the property just in time to receive the delivery before the van left without delivering.

Reply from Houseko
I was not sure I want to buy a large expensive kitchen appliance from a small seller I have not used before. I ultimately decided I will go ahead based on some reviews that were positive. At the end I got a smooth and easy buying experience, timely shipment and delivery of the correct product at a competitive price and no need to contact customer support. Thank you for a pleasant transaction. I would recommend Houseco and would consider them when buying appliances in the future.

Reply from Houseko
Houseko were very understanding when we reported that the Gas Hob we had bought was damaged prior to delivery and replaced in a speedy manner. Their customer support was excellent in dealing with the matter and with a utmost courtesy. The lady named Marta was exceptionally good.

Reply from Houseko
Brilliant customer service with a smile. Highly recommended. Martha was brilliant, so very pleasant and helpful with a remarkable personality. Bought on the phone with delivery within 2 days. Great delivery service too.

Reply from Houseko
Our new dishwasher was delivered promptly at a time to suit us. Very hapy with the service

Reply from Houseko
Bosch dishwasher bought from Houseko, cheapest available of this particular model online, discount for signing up to their newsletter. Courier service on time, gave advanced warning about morning delivery slot and then phoned ahead. Delivered straight into my kitchen. Seamless service.

Reply from Houseko

Reply from Houseko
ordered on a sunday night expecting a ‘not in stock give us ten weeks’ email as no stock showing on other sites.
confirmed in supplier stock on monday, free delivery next day.
best delivery man ever. thanks pjh.

Reply from Houseko
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