houseofaqsa.co.uk Reviews 

111
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

Scammers. Took money, did not deliever suit. When I made contact via whatsapp to chase it up, I was blocked without a response or refund.

Rated 1 out of 5 stars

Worst customer service ever! Outfit turned out to be horrendous, looked nothing near to as shown in pics! Gave my own measurements and it was clear that they weren’t adhered to. Tried contacting throu... See more

Rated 5 out of 5 stars

Wonderful site no matter your taste in design! From designer names to less expensive brand names! Rather you lean towards fancy and unique or moreso plainer yet still formal or respectable apparel; t... See more

Rated 5 out of 5 stars

I believe everyone, no matter who you are or what walk of life you come from, needs a little flare in life to keep things interesting. This site offers apparel that fits with the few whom are consider... See more

3.0

Average

TrustScore 3 out of 5

111 reviews

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3.0

All reviews

(111)

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Rated 5 out of 5 stars

I purchased multiple brands wedding…

I purchased multiple brands wedding suits that were stunning and came with beautiful
packaging. They arrived on time and though I hadn't expected them to deliver that
quick,
House of aqsa customer service is amazing especially team on whatsapp, they were
quick to respond, understanding, and overall gave excellent service. I would definitely
purchase from them in the future

19 June 2022
Unprompted review
Rated 5 out of 5 stars

I am a happy customer

I am a happy customer. The outfits I ordered is really beautiful. And the customer
service responded to my questions quickly and very friendly.

19 June 2022
Unprompted review
Rated 5 out of 5 stars

Beautiful Outfits

I normally never shop online but hoa just made it so easy and now it’s the only place I
shop for good quality designer clothes.Thank you houseofaqsa.co.uk team for such a
amazing services .

19 June 2022
Unprompted review
Rated 1 out of 5 stars

Terrible !

Terrible !! I will spend my hard earned money elsewhere in furure I ordered a suit. It took ages to arrive and no way to check on the website. There was no response to emails or messages. Countless call left me frustrated. Eventually it was only sent when I threatened to withdraw the payment.
The actual suit looks nothing like the picture advertised and their refund policy is shocking. How can they want to keep GBP 25.00 for 'processing and restocking' ?? I am absolutely livid !

To add to this they have contacted me and offered me a discount on my next purchase if I remove this review !

4 June 2022
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY

Absolutely unsure of how a company like this can exist in the UK as they have no legal refund policy under the current UK law. I would not recommend buying from them and will be taking my concerns to the relevant teams to be able to receive my full refund and if necessary will be taking them to court. This is my first time leaving a bad review and to be honest it’s a well deserved one. This company miscommunicates the rights of consumers and does not abide by UK laws. Will not be ordering from them again.

7 May 2022
Unprompted review
Rated 1 out of 5 stars

I would give them a Zero

I would give them a Zero. I washed my top in cold water and instantly the threading on the front became brown which proves these are fake. I complained to them and they said i could return items but i would only get partial refund aa they would cut £19.99 processing fee. Watch out all. Both my outfits were fake. Im £80 out of pocket and also £35 i paid for getting sewn!

4 May 2022
Unprompted review
Rated 1 out of 5 stars

Don’t do it to yourself

Don’t do it to yourself. I read a mixture of reviews but unfortunately I ended being one of the unfortunate ones left without a suit or a refund.
I never leave bad reviews so just beware.
A company with a uk address only as a hun is always worrying. They don’t operate in the UK. They are operating overseas.

28 March 2022
Unprompted review
Rated 5 out of 5 stars

Very good service

Very good service, original brands
Very good service. Highly recommend. I placed my order which should have arrived within 5 to 6 working days . Original products. I'm recommend to buy this products and must try..

8 March 2022
Unprompted review
Rated 5 out of 5 stars

Amazing collection with…

Amazing collection with varities..quality.It gives a smart look.Easy to carry.So fast shipping procedure.want to buy more product.very trendy i totally recommend them very professional

8 March 2022
Unprompted review

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