The lady that treated me was careful and considerate. She kept close attention to my comfort during the treatment and ensured that the final result was successful and complete. I will look forward to... See more
Company replied
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Everything was really efficient and professional. I was impressed with the service and I would recommend the House of Hearing.
Company replied
Always had excellent service from Daniel and the staff. Our appointments we re-scheduled twice but it still all worked out for us. Daniel is so lovely and caring and I would recommend house if heari... See more
Company replied
Excellent service! Very patient attentive caring staff. Thanks so much. JG
Company replied
Company details
Written by the company
Hearing well means the world. Let us help you stay connected to yours. House of Hearing is one of the UK's longest-established independent hearing care providers, offering free hearing tests, professional earwax removal, a wide range of hearing aids, and aftercare that seeks to provide lasting peace of mind.
Contact info
51 Bank Street, TD1 1EP, Galashiels, United Kingdom
- 01896 755 474
4.6
Excellent
45 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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New technology is super
I haven’t worn my NHS hearing aid in over a decade because it didn’t do what I wanted it to do which was to help me to hear conversation in a noisy environment. Whilst on holiday at Xmas I met someone who had a bit of tech which could do that very thing! Modern technology!!! So I booked a test at a couple of places (it’s a lot of money so I wanted to compare service) and House of Hearing in Galashiels won. Daniel has a degree in audiology and is a hearing aid wearer himself so this isn’t just a job for him. Very happy and I have been recommending them to everyone who might find it useful.
25 January 2024
Unprompted review
Reply from House of Hearing - Galashiels
Thank you for your wonderful review, Helen. We're so glad that Daniel was able to help get you tested and fitted with your brand-new hearing aid. We look forward to seeing you in clinic again soon. ^CW
Visited the House of Hearing as a last…thank you
Visited the House of Hearing as a last resort really as I was in so much pain with my ear .
After several unsuccessful visits to the doctor I knew something was very wrong .
The audiologist , Daniel was very patient and kind and also extremely thorough . He took me to see the hearing nurse Pam who removed skin overgrown in my eardrum and as a result the ear is completely better and my hearing has improved by 33 decibels .
I am delighted with this whole process and cannot recommend them enough .
They are kind , polite , patient and very caring .
Everything you could wish for in a heath care environment .
Thank you and well done the house of hearing Galashiels .
20 December 2023
Unprompted review
Removed my wax.
20 March 2023
my ear ake experience e best ear health check sortid my verry panfull ears
I suferd for week whith earake, went to mu Dr 3 times and did not sort it gave me rong info to do, when once her and sorted, can not recommend them enouf, I will all was go back for check ups
31 January 2023
Pam is a star.
27 January 2023
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