Clare was very helpful and explained what heat output we would need from the radiators for our rooms. It was great to see the radiators in the showroom, it's not always possible to see exactly what... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Clare was very helpful and explained what heat output we would need from the radiators for our rooms. It was great to see the radiators in the showroom, it's not always possible to see exactly what... See more
Company replied
The bench radiator we purchased looks lovely and the quality of build is really good. The house of Radiators customer services team provided good updates regarding the manufacture timeline and the d... See more
Company replied
Great experience. Lisa was so helpful, coordinating everything from home due to Covid restrictions. Colour samples arrived by post to help with ordering and Lisa kept me advised all through the... See more
Company replied
Couldn’t fault the customer service. Such a professional service.Lauren was so helpful and explained what size radiator we would require for our room size, something neither myself or husband realised... See more
House of Radiators is a specialist Designer Radiator retailer offering an extensive range of quality radiators and accessories. You can visit us at our Bath showroom, order online or by phone. We display over 50 styles of radiator and deliver ...
West Flagler Street 725, 33130, Miami, United States
The bench radiator we purchased looks lovely and the quality of build is really good.
The house of Radiators customer services team provided good updates regarding the manufacture timeline and the delivery.

Reply from House Of Radiators
Clare was very helpful and explained what heat output we would need from the radiators for our rooms. It was great to see the radiators in the showroom, it's not always possible to see exactly what you're buying online.
Clare also made sure that the radiators arrived on time for our build.

Reply from House Of Radiators
Knowledgeable, kind and professional. Great personal service. Highly recommend.

Reply from House Of Radiators
Great personal customer service through the whole buying process and beautiful radiators ! Will be recommending and buying more radiators from them when I need.

Reply from House Of Radiators
Great service from House of Radiators.
The staff were extremely helpful, and gave me advice and guidance at all stages of my purchase .
I would definitely recommend House of Radiators.
Excellent service from House of Radiators. Wouldn’t hesitate to recommend.

Reply from House Of Radiators
Great service , fantastic radiator - beyond our expectation - it looks so cool in our bathroom
If not for delayed delivery date would give a full five stars
Amazing and informative team! Great communication and advice. Extremely happy with my purchase and would highly recommend!

Reply from House Of Radiators
Great experience.
Lisa was so helpful, coordinating everything from home due to Covid restrictions.
Colour samples arrived by post to help with ordering and Lisa kept me advised all through the production process, even when there was going to be a delay.
The radiator was delivered direct to me by the manufacturer and looks great.
Thanks very much.

Reply from House Of Radiators
Great experience from ordering / to delivery - the sales team Lisa and Clare were particularly helpful and a joy to deal with - radiators aren’t up yet though !!

Reply from House Of Radiators
I highly recommend this company. They are excellent in communicating and keeping you up-to-date with delivery situation even though there were delays due to Brexit on their imports. Regards John

Reply from House Of Radiators
The service we received from House of Radiators was truly exceptional. Without ever losing patience with us, the director and his daughter helped us with all our questions and many changes to our preferred choices of products and manufacturers. They offered us good old fashioned and honest service and always received us with geniality and willingness to help. The director visited us, free of charge, to assess and discuss our needs and preferences. Their quotes were competitive and attractive, and with their expert help, we purchased a set of radiators that met our very specific requirements. We like to add we the company and the staff were previously unknown to us and we found the company after a google search. We have no doubt that our happy experience is shared by many other their customers. We wholeheartedly recommend the House of Radiators.
Very happy with quality of products and service from company. Good communication to check if delivery went well. One radiator was damaged during transit but was replaced straight away. Would order from them again

Reply from House Of Radiators
Thanks Lisa and House of Radiators! The service was excellent, delivery fast and efficient. In these days of online ordering and almost contactless dealings, you were a breath of fresh air! Couldn't have asked for more! Will certainly recommend you to others.

Reply from House Of Radiators
Amazing service and products! Thank you all for being amazing!

Reply from House Of Radiators
Excellent customer service. Radiators are brilliant. Very pleased all round. Thank you. We will certainly be back.

Reply from House Of Radiators
Really helpful staff who kept me updated with delivery dates. I received a courtesy call to ensure my radiator had arrived safely. Will go back to this shop time and time again for the exceptional service we receive.

Reply from House Of Radiators
Good support and very helpful. Easy to deal with and delivered as expected

Reply from House Of Radiators
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.