House of Tapir Reviews 50

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

excellent service and excellent product....there are scented candles,and then,there are House Of Tapir Scented Candles....loving my purchase.

Rated 5 out of 5 stars

I ordered the House of Tapir silver gift box as a gift from me to me, and it definitely felt like such a treat! You can tell there has been so much attention to detail from the packaging right down to... See more

Rated 5 out of 5 stars

My diffusers arrived this morning! Unlike many shop bought ones, they’re so fresh and not overpowering. I received a complimentary wax melt in my order and it’s so lush it’s encouraging me to want mor... See more

Rated 5 out of 5 stars

The order arrived much earlier than was expected and was beautifully packaged. The candles are a great purchase if you are looking for a souvenir from Scotland. Loved all the scents that were ordered,... See more

Company details

  1. Candle shop

Information provided by various external sources

Based in Aberdeenshire, Scotland, House of Tapir make luxury hand-poured candles, wax melts and fragrance diffusers. All products are available in a carefully curated range of scents, and all orders ship in a gift-box.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

50 reviews

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Rated 5 out of 5 stars

Amazing products.

Ordered a bronze box which arrived before the expected delivery date.
The candles smelled amazing and were packaged to a high standard.I alsoloved the free wax melt which allowed me to sample another fragrance. I would 100% recommend and I will definitely be ordering more!

15 September 2020
Unprompted review
Rated 5 out of 5 stars

Ideal gift

Bought a silver gift box for my wife as a last minute present. The presentation was great and she loved the smell. Would buy again for sure.

15 September 2020
Unprompted review
Rated 1 out of 5 stars

still waiting for my order ,not…

still waiting for my order ,not impressed guys

13 September 2020
Unprompted review
House of Tapir logo

Reply from House of Tapir

Hi Johnny,

As discussed by email, your original parcel was lost by Royal Mail - it was posted the morning after you placed your order, we provided you with the proof of postage receipt number at the time.
As soon as you got in contact to let us know you hadn't received your order, we dispatched replacements the next day.

We can only apologise that your order was delayed, but hope you can appreciate this was lost by Royal Mail, and we did everything within our power to remedy the situation as soon as we were made aware of it.

Now that the replacements are with you, we really hope you enjoy them!

Andrew - House of Tapir

Rated 5 out of 5 stars

Best customer service!

Amazing customer service. When tracking stopped they were in touch to offer to resend the gift. Was great knowing I didn’t have to follow up. And my friend loved it!

12 September 2020
Unprompted review
Rated 5 out of 5 stars

Seychelles and English Pear !

Bought the Seychelles and the English Pear candle and diffuser
Both fantastic, long lasting aromas
Will be buying again and would definitely recommend 👌🏻😃

28 August 2020
Unprompted review
Rated 5 out of 5 stars

Smells like paradise!

I ordered the House of Tapir silver gift box as a gift from me to me, and it definitely felt like such a treat! You can tell there has been so much attention to detail from the packaging right down to the different fragrances that are available. The candles, diffuser and wax melts smell so delicious and create such a lovely ambience in any room. My personal favourite is Seychelles, which smells EXACTLY like a well known high street brand but at a fraction of the cost. Wishing House of Tapir all the best, I'm in love!

28 August 2020
Unprompted review
Rated 5 out of 5 stars

The best candles ever

The best candles ever! Trust me, I’ve had my snout in plenty over the years and these are a cornucopia of delectable fragrances. They are the only thing that have got me through lockdown.

28 August 2020
Unprompted review
Rated 5 out of 5 stars

Fabulous customer service and product!

Fabulous customer service and product!
I bought a large candle as a gift and the gift came with a lovely personalise note and was beautifully wrapped. Prompt delivery and the candle smells amazing!
Will definitely be purchasing again!! Thanks xx

27 August 2020
Unprompted review
Rated 5 out of 5 stars

Ordering online was easy

Ordering online was easy. No problem with the website. I had ordered a gift set as a resell I was contacted by the suppliers to check if my order could be sent in one box or separate boxes.
My ordered arrived very quickly.
Items were nicely packed and displayed.
Nice one.

25 August 2020
Unprompted review
Rated 5 out of 5 stars

My diffusers arrived this morning

My diffusers arrived this morning! Unlike many shop bought ones, they’re so fresh and not overpowering. I received a complimentary wax melt in my order and it’s so lush it’s encouraging me to want more! Highly recommend for a gift, because they’re local the seller takes a lot of care and effort in the packaging to make it beautiful.

24 August 2020
Unprompted review
Rated 5 out of 5 stars

I was extremely happy with my House of…

I was extremely happy with my House of Tapir experience from start to finish! I received my House of Tapir delivery in a timely manner as promised. It is evident there has been a lot of effort and attention to detail put into the lovely packaging and the products smell and look amazing. I will definitely be returning to buy more and have recommended them to friends and family.

18 August 2020
Unprompted review

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