The order was received promptly. Yesterday I put in the first color cartridge and the blue ink was not coming out clear. I put in the second color cartridge and it is working perfect. I am going to... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I haven't gotten to use any of the ink cartridges yet, but I was pleasantly surprised to find 2 Photo Black cartridges in the package along with the 9-pack I ordered (2 each of CMY, 3 of Black). Th... See more
Glad I found House of Toners! I ordered two ink cartridges that came pretty quickly and they have been working perfectly! The print quality is superb and there's no difference between these cartridges... See more
Great experience, this was not my first order. The ink for my printer came quickly, is so much less expensive and works well. Besides having to push a few buttons verifying is was not an original ca... See more
Company details
Written by the company
Buy compatible & remanufactured printers inks & toner cartridges, refill kits & other printer supplies.
Contact info
9540 Cozycroft Ave, 91311, Chatsworth, United States
- 800-628-6326
- Customerservice@houseoftoners.com
- houseoftoners.com
4.4
Excellent
158 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
There is no one to talk to
There is no one to talk to. Phone calls and emails are not answered.
7 May 2024
My order was wrong
My order was wrong. I have tried to contact via e-mail to get it corrected with no response. I have called 3 x and left messages with no response. I am very disappointed.
24 April 2024
Horrible customer service
Horrible customer service. No one answers the phone, no one is on the chat on the website & no reply to my email. Extremely frustrating for a simple yet important question.
1 May 2024
I was having a hard time finding HP901…
I was having a hard time finding HP901 cartridges at the store. I got online and some how came across your ad and was checking out the prices, and felt this was the answer to my problem. So much easier to order online, your prices are reasonable and delivery is only a few days. I really appreciate this because it saves me on time and money. Thank you for your services.
22 April 2024
Item I ordered was on back order for a…
Item I ordered was on back order for a very, very long time but I eventually got it.
19 April 2024
I ordered the ink cartridges and I…
I ordered the ink cartridges and I received the items in a matter of days. The ink cartridges worked great,thank you very much.
4 April 2024
Ink cartridge review
The two cartridges were packed well and installed
good. They seem to work good so far.
18 March 2024
I have tried to contact this company…
I have tried to contact this company through all of its contact points - but to no avail.
I've left messages on their voicemail and I've used that text/chat capture system on their webpage. They do not respond.
If the company cannot or will not respond to a simple web query (concerning one of their products), how do you think it is going to go when you have a problem with an order. I've noticed that many people in the forum (reviews) had a malfunctioning cartridge or received the same color ink or did not receive an ink cartridge and it seems that they simply didn't do anything about it - because the ink was cheap.
I don't feel that way - I like to know that a company stands by its product and is responsive to customer queries and if necessary, a customers complaint.
20 March 2024
Unprompted review
Glad I found these
Glad I found these. Arrived fairly promptly. Love the idea of a return/recycle bag.
23 February 2024
Service was good
Service was good, but one of the #21 would not load in my printer. Don’t know why. Any suggestions?
4 March 2024
my order shipped immediately
my order shipped immediately, after making my purchase. Received within 5 days and price was very reasonable.
28 February 2024
Received an ink cartridge that leaked…
Received an ink cartridge that leaked and House of Toners immediately sent me a replacement. Grear customer service!
20 February 2024
ships fast works well.
20 February 2024
The color cartridge was not the correct…
The color cartridge was not the correct one for my printer. I paid for two, but only one worked!
19 February 2024
Exactly as Advertised!
Easy ordering, fast shipping, and the ink worked just like new!
19 February 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.