Went in to Housetrip to book a particular property in Wells, Somerset. It was showing £990 for a week in late September, all other websites quoting £519!
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Went in to Housetrip to book a particular property in Wells, Somerset. It was showing £990 for a week in late September, all other websites quoting £519!
Company replied
We recently spent 2 wonderful weeks in Isola Farnese, a tiny medieval village about 17km outside Rome. The property suited our needs, and had a lovely outside space, great for al fresco eating & sunb... See more
Company replied
Booked an apartment for my family ,pictures don't show the realty ...bad graffitied ,dangerous neighborhood .The place stank..smelled of gas leaks Do not be conned by their guarantee policy , hou... See more
The communication went very well, the great diversity of locations gives you a lot of choices to spend the holiday with your friends or family. Last but not least, these locations shared with all of... See more
http://www.HouseTrip.com/ is one of the largest holiday rental websites in the world, and allows you to enjoy the comforts of an entire home for less than the price of a hotel room.
I like that House Trip kept in contact from the minute we made a booking right up until after we arrived at our property. I also like that they provided contact details in case of problems that's really helpful.
I definitely would use them again.
The communication between HouseTrip and the houseboat owner was very good. Each communication was responded to promptly, and I like the safe guards that are in place (particularly the payment to host which is delayed until after 24 hours following arrival) which are reassuring.
I used Housetrip in a number of occasions and my advice is: study the hosts and the descriptions of the apartments carefully and there is a little chance that you can go wrong.
Cecile's place was great! Her place is beautiful and is exactly as she described. Our host was a very friendly and helpful person and the house was big, clean and with fully equipped kitchen and bathroom.There are restaurants, patisseries, grocery and fruit store nearby. The bus stop is just few steps from the house. We really enjoyed our stay.
House trip has been wonderful. We stayed in four different properties Sicily, Rome, Florence and Venice and had great accommodation is every place. Its a great way of enjoying a holiday with much more freedom than being in a hotel and having the ability to travel light because of the facilities in the properties.
It was our first time and it will be the first of many!
Visited Paris through House trip all went well and the house owner was easy to contact and was flexible with our arrival arrangements On walking to the area it seemed a little run down but once arrived it was fine. The accommodation suited our needs You would need to be careful if you could not handle stairs very well as the spiral staircase was a bit steep
Very satisfied with first HouseTrip booking. Trepadacious booking from overseas but all aspects were smoothly executed and the property was as detailed in the advert. Would definitely book again with discount encouragement.
We had a problem with both our properties in Italy. I phoned the HouseTrip number in England and got through straight away. Very quickly, both hosts contacted us and things were sorted to our satisfaction.
It has given us enormous confidence in HouseTrip and we will definitely use them in the future.
We used House Trip for the first time and had a super experience. The communication and all information about the apartment we booked in Paris was send to us in full and House Trip communicated all the time until after our stay thus we felt secure and safe to use them again in future for all our bookings.
Efficient, helpful and easy to use. Able to phone the team if needed but were kept informed and all logistics ran smoothly.
Booked and paid £400 . Apartment was canceled. House Trip gave us some suggestion and we picked one. They said they would arange the booking. 5 days later after many e mails no response from House Trip.
Paying the full amount of money on making the booking, eleven months before the holiday. Next time we will use booking.com.
We had amazing time in Barcelona. We found great property in the city via HouseTrip. Stuff was super helpful and the check in was easy and convenient. Highly recommended *****
I would recommend HouseTrip to anyone which I have already done. The best value and communicating with them is very easy.
Communication with House Trip was excellent throughout the entire process. From my experience, this website is highly recommendable.
I've used House Trip for apartments/houses in Italy and Crete. I highly recommend them.
We were very happy and comfortable in this central 6th floor studio flat. The 2 flights of stairs we had to climb were neither steep nor long. We had plenty of room.
Excellent affordable properties and very easy booking process. Genuine reviews.
we have used HouseTrip for a few annual vacations and we have always been happy with their service and help. We hope to continue doing that for our future holidays.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.