Housing.com Reviews 

169
•
TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Looking at 86 reviews, most reviewers were let down by their experience overall. People pointed out that communication regarding payments and property options was sometimes unclear, and that follow-through afterwards fell short of expectations. Some reviewers were not happy with the assigned relationship managers, mentioning that they frequently ignored calls, went missing, or offered virtually no assistance. Consumers also mentioned that getting a response from customer support was extremely difficult, leaving them feeling stuck and frustrated without any resolution to their problems. Many buyers advised others to avoid purchasing any paid subscriptions, warning that the service is a waste of money.

What people talk about most

Service

Clients share negative opinions on service, reporting widespread dissatisfaction with unfulfilled promises... See more

Staff

Reviewers mention negative feedback about staff, highlighting that relationship managers are frequently... See more

Customer service

Customers consistently note negative experiences with customer service, highlighting that getting responses... See more

Subscription

Consumers find subscription plans to be deeply disappointing, as reviewers consistently report that sales... See more

Payment

Users describe negative interactions with payment, noting that sales representatives are constantly calling... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Hi I took paid account based on housing.com team feedback that their sales agent will show 75 direct property from owner. This is complete scam run by sales team once you pay them they never contac... See more

Rated 1 out of 5 stars

Very bad experience. Site is having glitches since I have taken the package. Staff is unqualified and unable to resolve. Promises made by sales staff are never fulfilled. Got 100 of calls until I paid... See more

Rated 1 out of 5 stars

Unprofessional team, they don’t what they are doing. In a week 10-15 leads coming but they don’t follow up or do their work Please don’t take paid service it is wasted money, throwing in garbage... See more

Rated 1 out of 5 stars

Very Poor Service – Not Recommended I purchased the Housing.com Relax Plan for finding a rental property in Pune, but my experience has been very disappointing. The Relationship Manager keeps chang... See more


Company details

  1. Estate Agent
  2. also in
  3. Estate Agents
  4. Property Rental Agency

Information provided by various external sources

Housing.com is a Mumbai-based real estate search portal which allows customers to search for housing based on geography, number of rooms, and various other filters.


Contact info

1.1

Bad

TrustScore 1 out of 5

169 reviews

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No history of asking for reviews

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1.1

All reviews

(169)

88 reviews in the last 12 months

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Rated 1 out of 5 stars

Complaint and Public Warning Regarding…

Complaint and Public Warning Regarding Housing.com
This document serves as a formal complaint and a public warning to potential customers regarding the deceptive and potentially fraudulent business practices of Housing.com, specifically concerning their "Premium" subscription plan.

The central premise of Housing.com's "Premium" plan, as marketed and advertised, is the assurance of "guaranteed property finds." This guarantee is the sole reason for upgrading from their free services. After committing to and paying for this premium service with the explicit expectation of receiving matching property leads, the service failed to deliver on its core promise. For a period of two months, no suitable properties were presented, rendering the "guaranteed" claim completely invalid.

The fraudulent nature of this business model became explicitly clear when, despite the complete failure to fulfill the original terms of the agreement, the service was abruptly terminated. At the two-month mark, a notification was received stating that the premium plan had expired and that a renewal was required to continue service. This action demonstrates a complete disregard for customer satisfaction and appears to be a deliberate strategy to collect multiple subscription fees without ever providing the promised value.

Furthermore, the experience was made exponentially more frustrating by the unprofessional conduct of the assigned property manager, Aarti. Her unreachability was a consistent and significant issue; communication from Aarti was virtually non-existent. Any attempts to seek updates from Aarti were met with silence. The only updates ever provided by Aarti were that she took three weekly offs and that the team was "on the lookout for properties," which is the exact service the subscription was meant to provide. It is clear that Aarti's lack of professional conduct and communication was a direct contributor to the failure of the service. For any customer assigned to Aarti, it would be wise to consider their money already wasted.

This sequence of events—a failure to deliver on a core guarantee, followed by a premature termination of services and a demand for a renewal fee—raises serious concerns about the company's ethical conduct. It is a classic example of a "bait and switch" where customers are lured by a false promise and then charged repeatedly without the original service ever being rendered.Housing.com's business model appears to be designed to extract subscription fees under false pretenses rather than to genuinely assist customers in finding properties.

Prospective users are advised to exercise extreme caution and to consider this experience when evaluating any subscription offering from mHousing.com. The company's actions demonstrate a pattern of misleading claims and a lack of accountability, leading to a waste of both time and money.

Disclaimer: The information contained in this complaint is based on personal experience and is intended as a public warning.

29 August 2025
Unprompted review
Rated 1 out of 5 stars

Fraud site


**Review for Housing.com**

Housing.com is nothing less than a fraud platform. The moment you visit their website, one of their so-called “customer care executives” immediately calls you and tries to aggressively push you into taking one of their paid plans. Once you make the payment, they provide you with a personal number of a supposed owner/agent — but the number never connects or is never picked up.

Almost all the listings shown on their site are fake or misleading. The entire setup looks like a scam designed to trap genuine buyers and tenants. There is no accountability, no proper customer support, and no transparency in their process.

This platform is completely unreliable and should be avoided. Be very cautious before sharing your personal information or making any payment.

---

17 August 2025
Unprompted review
Rated 1 out of 5 stars

Disappointing Experience – Needs Major Improvements

I had high expectations from Housing.com based on the marketing and interface, but my experience has been frustrating.

First, the listings are often outdated or inaccurate. I contacted multiple agents through the platform only to find that the properties were either already rented or not as described. This wasted a lot of time and effort.

Second, the customer support is unresponsive. I tried reaching out regarding a fake listing, and it took days to get a reply—and even then, it was just a generic response with no resolution.

Also, the site shows a lot of promotional ads and sponsored listings, making it hard to find genuine properties. The filter options are limited and don’t always work correctly, especially on mobile.

1 August 2025
Unprompted review
Rated 1 out of 5 stars

I suggest every one never use this…

I suggest every one never use this platform this is fake, I took their plan of 75 Properties and not a single property was worth to see.
Do not trust sales executive and i do not think they will refund money.

26 July 2025
Unprompted review
Rated 1 out of 5 stars

This app and its so-called premium…

This app and its so-called premium services are a total scam. All the good properties are snatched up by brokers, and premium users get nothing in return. They blatantly lie and mislead people just to sell useless subscriptions. Don’t waste a single rupee on their garbage — it’s nothing but a money trap.”

10 July 2025
Unprompted review
Rated 1 out of 5 stars

❌ Worst experience with Housing.com

❌ Worst experience with Housing.com! ❌ I paid ₹1169 on 2nd July 2025 (UTR: 339471555206) for verified rental service. The agent promised I will get a flatin 2 days. But it's been 9+ days and I have received nothing. Strongly NOT recommended. Be careful before paying anything.The owner contact number provided was fake, and now they are saying my budget is low, which was never mentioned before payment. This is pure fraud and mis-selling. I feel cheated. No refund. No room. No proper support.

2 July 2025
Unprompted review
Rated 1 out of 5 stars

Absolute scam of Housing.com

Absolute scam of an app. Their reps will try to sell you their premium plans, I bought one with a RM who was supposed to make calls and arrange properties according to my requirement. She disappeared as soon as she was assigned, no response or replies for days. Then when you ask to escalate the matter they will say ok but again ignore you. They silently changed my RM and new one also didn't respond, i had to eventually get a broker myself and find a flat. No matter what you do, don't buy their premium plans, it's an absolute scam

4 July 2025
Unprompted review
Rated 1 out of 5 stars

They are terrible have 0 costumer…

They are terrible have 0 costumer service. One of the places we booked had absolutely no ac (for the whole duration of the trip) and this was the summer in Nice, France around 90 out. Also we had 8 girls so it was quite an expensive stay. All 8 of us had to sleep on the ground downstairs because the upstairs rooms were barely breathable. I was promised a refund or at least a compensation and booking.com did nothing, not even a respond to multiple emails for weeks. They are a fraud company in India that just wants your money. 0 customer service. Absolutely terrible and disgusting company.

3 July 2025
Unprompted review
Rated 1 out of 5 stars

It's a fraud

It's a fraud. Worst experience today. I have made payment of 1417 rupees today. They misguide the customer in their website by not displaying the details at first sight.
And then charged more by calling the customer.

In the inbox there is no messages regarding my payment. Where did the money accounted for???????

Now they might reply in my review that I have not paid anything. Your name is not there. My profile is showing different name. I can not change my profile name due their fraud service

26 June 2025
Unprompted review
Rated 1 out of 5 stars

Hi I am Divya the innocent customer who…

Hi I am Divya the innocent customer who has fallen in your trap on 19th June 2025
First your customer service person name Poonam of Chennai office kept on calling me to join the premium service. I told her I will click return back guarantee service though it is expensive she forced me to join relax plan. I am enclosing all screenshots proof where I tell her I am ready to pay 2800 but she asking to join 2200 sceam . Then she aligned me a girl name shilpa her no is 9739009954 and from past 6 days I got zero service from her or anyone from housing. Com
And on that when I am trying to call their main office . It shows that the number doesn't exist. Such a big scam company is housing. Com. It takes money from innocent people to fill their stomach.

19 June 2025
Unprompted review
Rated 1 out of 5 stars

mr pawan kumar 95829 74804

mr. pawan kumar ( 95829 74804) constant person from housing.com he had taken 7668/- for 90 days and none of the data is shown at housing.com portal and not responding my call as well as massage. they had done scam with us send me my amount back for buying the premium they us to talk very nice and was responding the each and every thing. hence, we paid the premium the call and reply get stop such a bad thing is doing the company. such a fraud company

2 June 2025
Unprompted review
Rated 5 out of 5 stars

good service housing.com

my housing.com se money back plan leya tha mere proparty sale ho gae thaku housing.com team
phir my apne dost ko delaya us ka slae nahi hua to money rufend ho gaya tha

28 May 2024
Unprompted review

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