Houste 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Ordered a Stanley cup. Took nine days to arrive, way over estimate. Poor delivery by Evri who left it outside by dustbins and did not knock or ring bell even though we were in. No email received eithe... See more

Rated 5 out of 5 stars

I purchased through Houste a beautiful and very competitively priced ‘moon lamp’. The whole process was genuinely easy. I contacted Customer Service twice with queries about my order - once via... See more

Company replied

Rated 3 out of 5 stars

Aesthetically good. 8 missing small screws and holes drilled in wrong side of shelf. Got there eventually and daughter keeping it

Company replied

Rated 5 out of 5 stars

I purchased a sideboard and dining table from the Arslev range. Great communication from David when I was initially enquiring about the products. The price was good and both products arrived the week... See more

Company details

  1. Home Furniture Shop

Written by the company

We showcase the best design inspired furniture and home accessories from the UK and Europe with a heavy influence from our colourful Scandinavian neighbours.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Poor delivery

Ordered a Stanley cup. Took nine days to arrive, way over estimate. Poor delivery by Evri who left it outside by dustbins and did not knock or ring bell even though we were in. No email received either. Found by accident.

28 August 2024
Unprompted review
Rated 5 out of 5 stars

gorgeous chairs

Ordered two gorgeous chairs but the delivery company never contacted us. David personally sorted out the problem (wrong postcode registered) and the chairs turned up shortly after! Lovely quality, very proud to own them

2 November 2022
Rated 5 out of 5 stars

Floro Rect Coffee and Side Table

Having looked at a number of companies I took the plunge and ordered a coffee table and a nest of tables from Houste. Delivery was to the Western Isles of Scotland, which a number of companies baulk at but David the proprietor arranged it at a very reasonable price. It really felt like a personal service, which other companies could do well to match. When the items arrived, I was delighted with them, they definitely feel like quality and I expect them to last for many years.

20 July 2022
Unprompted review
Rated 5 out of 5 stars

Arslev furniture

I purchased a sideboard and dining table from the Arslev range. Great communication from David when I was initially enquiring about the products. The price was good and both products arrived the week after ordering. Beautiful, good quality furniture. The customer service was excellent, couldn’t recommend enough. Very pleased.

4 October 2022
Rated 5 out of 5 stars

Excellent service

Bought a coffee table here. Leg supports were missing, but David went above and beyond so they would be sent to me as soon as possible. Excellent customer service. Would definitely recommend this company!

26 July 2022
Rated 5 out of 5 stars

Excellent customer service

Great rug and excellent customer service. Rug was initially out of stock but got a prompt follow up message from David letting me know when it was expected back in and also checking back in once ordered to confirm I’d received it. Very stylish and contemporary products, will definitely be buying from Houste again

28 February 2022
Rated 5 out of 5 stars

Excellent unusual product delivered promptly

Very nice product using recycled materials where possible.

Delivered promptly.

Very pleased with the unit. Thank you

13 February 2022
Houste logo

Reply from Houste

Many thanks for taking the time to write a positive review and I am really glad you liked the product. Thanks, David

Rated 5 out of 5 stars

Excellent service and product

Excellent service , quick and efficient. The wardrobe was easy to assemble and good value for money

28 September 2021
Houste logo

Reply from Houste

Thank you for taking the time to post your positive review which is appreciated.
I am really glad you like your wardrobe. Thanks, David.

Rated 3 out of 5 stars

Aesthetically good

Aesthetically good. 8 missing small screws and holes drilled in wrong side of shelf. Got there eventually and daughter keeping it

12 September 2021
Houste logo

Reply from Houste


Hi James, Thanks for the feedback and I am sorry to hear about the missing screws and difficulty installing the shelf. If I had known, I can normally get spare or missing parts out on next day delivery. I am glad that you daughter is happy with the product and is keeping it. Please get in contact with me if you see something else you like on the site and I will provide a healthy discount to make up for the inconvenience. I will send you my direct contact details offline. Kind regards David

Rated 5 out of 5 stars

Cheap and delivered quickly, what more can you ask?

I ordered a clock which was delivered much quicker than was originally promised, and was cheaper than I could find anywhere else. Wouldn’t hesitate to order from Houste site again.

11 September 2021
Houste logo

Reply from Houste

Thanks for the positive feedback Andrew and I am really glad we could exceed expectations. I am always available if you need any future purchasing advice. Thanks David

Rated 5 out of 5 stars

Really good solid desk

Really good solid desk. Great colour. Would highly recommend!

11 September 2021
Houste logo

Reply from Houste

Hi Ann-Marie, Many thanks for taking the time to provide positive feedback which is appreciated. I look forward to hopefully welcoming you back in the future. Thanks, David.

Rated 5 out of 5 stars

Excellent, happy with purchase

Purchased two accent chairs from Houste and they were delivered on time. They are beautiful chairs and of excellent quality, really brightened my living room, happy with the purchase.

9 August 2021
Houste logo

Reply from Houste

I am really glad that you loved the Horsens modern armchairs Theo and that I was able to get them to you so quickly. Thanks for taking the time to review which is appreciated. Thanks, David

Rated 5 out of 5 stars

Excellent customer service

I was so very impressed with the level of service received from David. Checking in that the order was delivered, chasing supplier when there was a short delay and ensuring the item arrived on time and to satisfaction of the recipient. The after sales feedback was such a novelty and one I valued very much. I would recommend David and Houste to all my friends and family.

12 May 2021
Houste logo

Reply from Houste

Thank you so much for such a positive and detailed response which is appreciated. Also many thanks for recommending the site which really helps me as a new business. I am really pleased that you appreciated the service,

Thanks and kind regards

David

Rated 5 out of 5 stars

Genuinely amazing service

I purchased through Houste a beautiful and very competitively priced ‘moon lamp’. The whole process was genuinely easy. I contacted Customer Service twice with queries about my order - once via Live Chat & also by telephone, both times out of regular hours.
On both occasions my queries were responded to personally and extremely quickly. My item was delivered quickly and in perfect order. I also received a follow up message to ensure I was happy with my purchase.
A rare excellent on-line service. Thank you

28 April 2021
Houste logo

Reply from Houste

Hi Kaarina

Many thanks for your detailed positive feedback and I am delighted that you appreciated the service.

I hope you are enjoying the moon lamp and I look forward Ito hopefully welcoming you back again.

Thanks

David

Rated 5 out of 5 stars

Great product and service

Fast delivery, great product, bought two LED chargeable wall lights that work perfectly in a dark corner of my room. The perfect answer to non mains wired lighting.

22 March 2021
Houste logo

Reply from Houste

Thanks for taking the time to leave a positive review Anthony and I am really glad that you like the smart baton lights.

Thanks and kind regards

David

Rated 5 out of 5 stars

Highly recommended...

Excellent selection of high quality products, friendly service and reasonably priced. What more could you want?? Highly recommended.

7 February 2021
Houste logo

Reply from Houste

Thanks for your feedback Julian and for sending the photo through which looks great. I look forward to hopefully welcoming you back soon and get in touch if you need any assistance for your search as I have lots more offline products available.

Rated 5 out of 5 stars

This is a great site for quality and…

This is a great site for quality and stylish furniture that I will be using again. I highly recommend this site, and I love the chairs I bought.

29 January 2021
Unprompted review
Houste logo

Reply from Houste

Thanks for taking the time to provide us with a positive review Seamus and i am glad you are happy with your chairs. We look forward to welcoming you back again.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look