Absolutely worst website and biggest liars, the website showed " next day free delivery " and after almost 2 weeks of waiting still nothing. Dont recommend and i advice anyone to never ever use th... See more
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Wanted to buy an electric mountain bike a couple of days before xmas tried a few websites but could only deliver after xmas. ordered one at hoverboard pro before 2pm on the 18th dec and it arrived fr... See more
Fast and prompt delivery. Hoverboard with gokart attachment came separately, could come same day though, was only 1 day difference. The hoverboard and ground bit too close to each other, could be the... See more
Ordered the kids hoverboard and kart with their birthday money. One arrived with broken seat, not sellers fault. One week later replacement seat arrived and one day after using hoverboard is stopped w... See more
Company replied
Company details
Written by the company
We bring you high quality hoverboard in the united kingdom with CE approved Charger, Uk based customer service, We also offer next day delivery to UK MAINLAND
Contact info
Manchester, Manchester, United Kingdom
- 01617060965
- service@hoverboardpro.co.uk
- hoverboardpro.co.uk
Hasn’t replied to negative reviews
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I wanted to cancel my order even though…
I wanted to cancel my order even though it had been processed. It was all ready for collection by the delivery company but as it hadn’t been picked up yet, they were able to cancel the order and gave me an immediate refund. Excellent service.
Very good will use again
Very bad customer service
AVOID!!!! Update.. they asked me to return the hoverboard and kindly paid for postage. This was 2 weeks ago and they still haven’t confirmed they’ve got it or what they are doing? Sounds like they’ve LOST THE HOVERBOARD and now won’t return my messages! Very bad customer service. Still waiting for a response from 3 emails sent!! Hoverboard has broken twice now and we just want our money back. They did fix it the first time, but we had to pay for postage, and now they’re just not responding at all.

Reply from Hoverboardpro
I messaged company before ordered the…
I messaged company before ordered the cart
And gave my parents caravan address
They said it would be delivered the next day when in fact after i placed the order it wasnt actually delivered for 5 working days

Reply from Hoverboardpro
It has used mark and the box is not…
It has used mark and the box is not packed properly. The Bluetooth is not working and even the battery.

Reply from Hoverboardpro
Brilliant service
Excellent product and great customer…
Excellent product and great customer service
My daughter loves her new hoverboard…
My daughter loves her new hoverboard and go kart attachment.
Minor moans: The horizontal slots that the Velcro straps go through to attach the kart to the board are too narrow and will fray beyond use sooner rather than later.
The LEDs on one wheel arch stopped working after a day.
Apart from that, it seems good quality and we struggle to get her off of it.
Best in town
A very good, honest and successful company for sales of hoverboards, the staffs are patient and understanding and the products are safe, secure, has good quality with a very good price. I'll recommend it to anyone. Really a pro🤜
Very good service but t h ey did not…
Very good service but t h ey did not have the colour that I ordered. Had a phone call 2 days later to ask if it was OK to send a diffent colour. As it was my sons birthday in 2 days I had to accept what they had
All is perfect!
Customer service lit asf🔥
Customer service lit asf🔥. Swift delivery with a great price.. No disappointment. I can recommend for friends and family ♥️.
First rate from start to finish
The service from these guys is first rate!
They knew I needed the board and cart quickly for my grandsons 10th birthday after being let down previously by another company.
I ordered it at 4:30pm and it arrived as promised at 9:30am the next day!
Throughout the process, the guys kept me up to date with tracking details, photos of packing slips etc and links to the delivery company.
They then checked that I had received the item and that I was happy - Which I was - Obviously!
I can't fault them, I will definitely either use them in the future or recommend them to those who need their services
My son has not used it yet as it his…
My son has not used it yet as it his for his birthday in 2 days. All good so far .
Very good board bought from this site…
Very good board bought from this site . Fast delivery
DON'T USE THIS COMPANY
DON'T USE THIS COMPANY
Hoverboard lasted just over a week before stopping working. Company impossible to get hold of - doesn't answer phone calls or emails. Untrustworthy - avoid! Will be taking this further.
Items recieved in expected…
Items recieved in expected parameters..Initial impression,items unprofessionaly packed.opening the first package confirmed initial impression,suspected these goods were repackaged returns.The polystyrene packaging broken off in places,accessories jumbled around in the box,also three recessed shapes in the polystyrene not clear what they held and appeared there were no proper manuals..very disappointing as this was a promised birthday present with no time to return to suppliers..
Opening the second package revealed the same,items loose jumbled in the box..intention to complain to the seller,not yet done due business pressures..
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