Lorenzo and Joey were absolutely fantastic in helping me choose my next car. They explained the process clearly and ensured I understood each step. They went above and beyond to make sure I was a happ... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Lorenzo and Joey were absolutely fantastic in helping me choose my next car. They explained the process clearly and ensured I understood each step. They went above and beyond to make sure I was a happ... See more
Company replied
Great service as ever from Howard's Citroën in Taunton. I have just purchased my 5th car from the dealership. Mark Pow provides exemplary customer service and makes the whole process simple and stra... See more
Company replied
I had to sell my Ignis because of sight problems and after trolling through the various we buy any car advertisements I contacted the dealership direct. I discussed my sale with one of the sales staff... See more
Company replied
Just had the pleasure of buying our daughters first car remotely with Howard’s. Initially nervous about buying without physically viewing the car but we were in excellent hands, with Simon taking us t... See more
Company replied
Our ethos remains clear: "Keeping you on the road" through expert advice, quality service, and outstanding value for money. We take pride in being award-winning for customer centricity, consistently achieving the highest UK Reputation scores for the past two years. By using real-time customer insights, we continuously refine our services and ensure that every interaction reflects our core values of trust, care, and excellence. Whether you’re purchasing a new or used car, servicing your vehicle, or seeking expert advice, you can expect a relaxed, welcoming environment and technical expertise honed over five decades.
Written by the company
Why buy from us
Unit 3 Priorswood Road, TA2 8DN, Taunton, Somerset, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Test drove and expressed that I wanted to buy. Told I would get a call back in half an hour about when the car would be ready for purchase after putting through mot. No call back, next day still no answer So I called to check , person dealing with selling car busy but would phone back, still no answer so had to chase again at end of the day. felt undervalued as a customer.

Reply from Howards Motor Group - Howards Citroen Taunton
Really happy with professional service from Taunton Branch when buying our Citroen Aircross, no hesitation in recommending this group, very friendly and delightful to do business with.

Reply from Howards Motor Group - Howards Citroen Taunton
I ordered a Citroen C3 Aircross which was delayed by the worldwide shortage of computer chips. Your sales executive steered us through the waiting period and all the rites of registration, finance and handover with kindness, efficiency and great attention to detail.
A very good experience overall.

Reply from Howards Motor Group - Howards Citroen Taunton
It was not my intention to change my vehicle at this time of year but the figures seem to stack up and I purchased a newer model. On reflection it might have paid me to get a value for my old car before negotiations commenced.
The process of changing and purchasing the new vehicle was straight forward.
Collection and handover was easy. I was already familiar with the vehicle just needed to update myself with the new features. The new vehicle has a 1.2 3 cylinder petrol engine. Having changed from a 2 litre diesel I am impressed with the new vehicles performance.
When getting the vehicle home I had to top up the water bottle and it took several litres of water.
Having never used a change lane warning before I tried it but to me it is a bit aggressive so that feature is turned off now. The warning that goes with it is annoying.

Reply from Howards Motor Group - Howards Citroen Taunton

Reply from Howards Motor Group - Howards Citroen Taunton
Great service as ever from Howard's Citroën in Taunton. I have just purchased my 5th car from the dealership.
Mark Pow provides exemplary customer service and makes the whole process simple and straightforward. He advises carefully without applying pressure and one never feels rushed. I would have no hesitation in recommending Howard's and have done so many times.

Reply from Howards Motor Group - Howards Citroen Taunton
Very happy with my new C1, Simon explained everything carefully and made the whole process straightforward. Thanks Simon!

Reply from Howards Motor Group - Howards Citroen Taunton
Great service as ever. This is the third Citroen we've bought from Howard and as again we are very please with our new car. Thank you Howards

Reply from Howards Motor Group - Howards Citroen Taunton

Reply from Howards Motor Group - Howards Citroen Taunton
The service offered with the knowledge of what sort of car I was looking for & the ease of a test drive, wright through to the purchase & hand over was faultless.

Reply from Howards Motor Group - Howards Citroen Taunton
Excellent service as always.
This is the eighth car I have purchased from Howard’s Citroen Taunton. The customer service from both the sales department and the after sales department have always been very good.

Reply from Howards Motor Group - Howards Citroen Taunton
Over the last 5 years since I began leasing my van I have had nothing but amazing service and then buying my van off of citreon they were amazing. A brilliant team at Howard’s Taunton. Couldn’t recommend them highly enough

Reply from Howards Motor Group - Howards Citroen Taunton

Reply from Howards Motor Group - Howards Citroen Taunton
Excellent service yet again from Howards Motor. Mr Mark Pow found me a great deal, was helpful, professional (and funny) all the way through the process. It's because of this service that I keep doing back to Howards time and time again.

Reply from Howards Motor Group - Howards Citroen Taunton
Two year ago I bought a Honda Jazz through Howards (Citroen) Taunton and was delighted with the purchase. So when I decided to try an electric car I decided to go back to Simon Collings and see if he could procure a Nissan Leaf for me to see and try out. Simon soon managed to have a Leaf delivered to Taunton for me to see and test drive. I was bowled over by the car and Simon soon arranged the exchange for me. He was terribly helpful in the whole process and I am most appreciative of his attention to detail and how easy he made the transfer. I am delighted with the Leaf and thank Simon for helping with the transition to electric.
Thank you
Michael Turner-Welch

Reply from Howards Motor Group - Howards Citroen Taunton

Reply from Howards Motor Group - Howards Citroen Taunton

Reply from Howards Motor Group - Howards Citroen Taunton
Very professional friendly sales team. Good communication throughout, slight misunderstanding with whether I wanted to do a purchase contract hire on finance or a purchase hire, however the team got this got corrected promptly and I left a happy customer. Absolutely thrilled with my citroen C1, drives like a dream and feel positive about the experience with citroen overall.

Reply from Howards Motor Group - Howards Citroen Taunton
Received exceptional service from Simon when purchasing my car recently. Simon was very Informative, honest and patient. He went above and beyond to help us. Very happy customer.

Reply from Howards Motor Group - Howards Citroen Taunton
A warning light came on as I was driving north on the M5. I called into to Taunton Honda for help. A chap called Lee helped me. He was friendly, knowledgeable and really helpful. If the rest of the staff are as good as him it must be s great garage.

Reply from Howards Motor Group - Howards Citroen Taunton
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.