Howards Motor Group - Howards Honda Taunton Reviews 

Buying a new car can be a very daunting experience but on meeting Bradley Bailey I knew that I would be treated with courtesy and respect.
He was professional, knowledgeable and patient and kept me updated by text, phone calls, emails and videos. I know I can rely on Howards Citroen Taunton for any support I may need in the future.

Charlie Herbert worked through my latest purchase of the new Honda e:Ny1, first class service throughout and kept me up to date on the car order and hand over. Recommended

I traded in my old car for a newer one. The salesperson was very helpful and unobtrusive. On the day of collection everything was ready, all data reset to factory and the fuel topped up. Charlie handled all dealings with DVLA.

The sales executive

We appreciated all the personal care and professionalism throughout the purchase of our new car. The friendly and unhurried manner.

"My partner and I were in the market for a used Honda Jazz, having been impressed by a friend's experience with the Crosstar' model. Our journey began at our local dealer in Exeter, where we encountered a salesperson who seemed a little reluctant to take us seriously. Undeterred, we decided to explore other options and found ourselves at a Honda dealership in Taunton, where we had the pleasure of meeting Charlie Herbert.

Charlie proved to be a remarkable salesperson, displaying an impressive blend of amiability and knowledge. His approach was a breath of fresh air compared to our earlier encounter. Charlie took the time to truly understand our needs and requirements, working diligently to secure us an excellent deal. His in-depth knowledge of the Honda Jazz, including its special features like the 'magic' seats, was evident, and he effortlessly demonstrated these features. Charlie's enthusiasm for the Japanese design and craftsmanship that distinguish this car was contagious.

What set Charlie apart was his ability to make us feel comfortable throughout the process. He didn't pressure us but instead listened attentively and even arranged a test drive for us, ensuring we could experience the car without his presence. Charlie also went the extra mile by setting up the Sat Nav for us, making it easy for us to switch drivers and return to the dealership seamlessly. He patiently explained the modern safety features and driving controls, ensuring we were well-informed and confident to drive.

We can't recommend Charlie and Howards Honda highly enough. Our week-long search for a new car exposed us to various salespeople, but Charlie's professionalism and knowledge truly stood out. Although the Honda Jazz model we favored was slightly out of our budget as pensioners, we're confident that in a few years, we'll return to Charlie and Howards for their exceptional service. Thank you!"

Charlie was very relaxed, helpful and informative. He made the whole experience as easy as possible.

Very pleased with Charlie Herbert sales technique all round good service

My car was due an mot. Begin elderly myself as well as having an older car was panicking it wouldn't pass. They picked up my car and took it for the mot test. It did fail and needed some welding done. They spoke about it with my son and quoted for the repair which was 2hrs labour. They pulled out all the stops and got the job finished the same day and did it in an hour and a half not the 2 quoted and charged me accordingly. It was retested and passed. It was returned that evening and had been washed to my surprise. I am so happy with the service supplied by the Honda service team and the fact I have my car for another year. Thank you so much.
Pat Anderson.

I've had the MOT on my mini cooper carried out at Howard's for several years and will be returning again when due this year. Always greeted by friendly, efficient staff and MOT done in a very competent and timely manner. Excellent service.

Really friendly people who helped out when I was out of town and had an issue with my car. I would recommend as I usually hate car places :)

Always confident they provide good customer service and advice. Have trust in their mechanics.

Just part exchanged our car.We were very pleased with the way things went so smoothly. The salesman dealing with us was very friendly,helpful,and explained everything in great detail. There was no pressure and no hurry. He even made a video of the new cars controls explaining their operation which we found very helpful. A good experience for two OAPs,

Great service. Joe was professional, helpful and reassuring.

I have just picked up my new car from Howard’s Honda in Taunton , and I must say the handed over went very smoothly Joseph Wilson the salesman showed me all I needed to know about the car & went through all the paperwork extremely well .
Very pleased with the whole experience & the car I love , thank you

From the first moment we got to Howard's Peugeot we were felt comfortable with no pushy sales staff rushing to us,
We were able to look around at our own pace,
After 20 or 30 minutes a lovely young lady approached us and introduced herself to us,
Told us she was Elisha asked if we needed assistance to which we advised we were still looking around,
Elisha told us where to find her if we needed any help and left us to carry on looking,
We left soon after but decided to return to test drive a 3008 a few days later,
Again it was Elisha who sorted this and dealt with all my questions in a very professional and none pushy manner,
After deciding to purchase the car we received nothing but 5 star treatment with no questions or assistance being too much trouble for them even after the car had been delivered
I can not praise them enough with a special thanks to Elisha and Mike

Recently I have purchased a lovely new Hyundai from Howards Hyundai garage Taunton. I was served by Brad who provided me with an amazing professional service throughout. Thank you very much.

Very helpful sales staff.
Had a problem with a back tyre two days after collecting the car. The pressure was down to 22. So far no further problem. Was this checked before I took the car away?