Howdy Dudey Neon Reviews 

202
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Wonderful experience renting our wedding neon sign from here !! I rented it about 6 months out. The week of the wedding I panic a bit since I didn't receive an email update/shipping info. I reached... See more

Rated 5 out of 5 stars

As a wedding planner, I've rented Howdy Dudey neon for around 8 weddings. I LOVE that I can include the option of neon for my couples without paying the higher price for a custom sign especially if t... See more

Rated 5 out of 5 stars

I absolutely loved the service Howdy Dudey provided! It was such a seamless process. From ordering, receiving the order, setting up and returning. The Neon sign look AMAZING! Everyone raved about how... See more

Rated 5 out of 5 stars

I researched several neon sign companies before proceeding with Howdy Dudey and I am so glad I chose them! They were the easiest to work with, and had the highest quality and best production/shipping... See more

Company replied

Company details

  1. Home & Garden

Information provided by various external sources

Easy, fast and affordable neon signs and rentals. Use our online designer for an instant quote!


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4.8

Excellent

TrustScore 5 out of 5

202 reviews

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4.8

All reviews

(202)

1 review in the last 12 months

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Rated 2 out of 5 stars

Bad Customer Service, Faulty Product

I rented a sign through Howdy Dudey for my wedding. When we plugged it in it worked for the first few hours but right as the sun started going down it started blinking. We tried unplugging it and plugging it back in and it didn't change anything so we had to keep it unplugged the reminder of the night. I contacted their customer service and their first comment was that if I had the dimmer plugged in, the sign will flash letting you know the dimmer is synced. We didn't have the dimmer plugged in, so that wasn't the issue but also if that is a problem why wouldn't you send that information in some directions? When I told them that wasn't the issue they said that they would look further into it when they received the sign back. I have now followed up with them twice since asking for an update and I have heard nothing back. It's unfortunate to spend the money on a sign when we weren't able to use the sign for half of my wedding and since they have their money they aren't interested in assisting my further

20 August 2021
Howdy Dudey Neon logo

Reply from Howdy Dudey Neon

Howdy Kelly,
We apologize for the experience you had with one of our neon rental. Unfortunately, we have had technical issues and have not been receiving all emails to our info email and do not see the two emails you sent following up. Your sign was checked into our warehouse last week. Please email lexi@howdydudeyneon.com with your two follow up emails and she can help you!

Rated 5 out of 5 stars

Destination Wedding

Easy process from start to finish. I appreciate the quick responses to any questions as well. I was nervous about shipping it back since I wasn’t in an area that I was familiar with due to my wedding being in a different state, but it was easy. The step by step guides in the paperwork inside the box was very helpful. Additionally, I had my sign shipped to my venue rather than to me and it arrived safe and perfect. I was able to address the item to my wedding coordinator and venue manager which made everything a smooth process. Wedding guests and vendors couldn’t stop talking about what an awesome touch the neon sign was to our reception! Couldn’t be happier as a customer!

13 August 2021
Rated 5 out of 5 stars

Howdy Dudey is the best!

Howdy Dudey has absolutely fantastic customer service, and plays such an important role in the neon sign marketplace. I didn't want to spend a ton of money on a sign only to use it once, and when my wedding planner suggested Howdy Dudey I was thrilled to have a rental option at such a reasonable price point. When I had to postpone my 2020 wedding, Howdy Dudey was my only vendor who refunded my deposit no questions asked. I was thrilled to support a small, female-owned business this year when my wedding finally happened! Thank you so much, and I will definitely be a repeat customer in the future.

2 August 2021
Rated 5 out of 5 stars

My husband and I used Howdy Dudey for…

My husband and I used Howdy Dudey for our wedding and we loved every aspect of it! From the good selection of rentals to the shopping process everything was so simple. We will for sure be using rentals in the future!

27 July 2021
Rated 5 out of 5 stars

Bach That Ass Up

This was just what I needed for my cousins bachelorette party - The process to rent and return was so easy - The sign arrived on time with no issues.

Would definitely rent from them again.

23 July 2021
Rated 5 out of 5 stars

Amazing!

We loved it and had it for our wedding as a photo prop on the hedge wall. Everyone was taking pictures in front of it. Great customer service and was delivered in time! I will definitely order from them again.

13 July 2021
Rated 5 out of 5 stars

Excellent Project, Flawless Rental Process

As a wedding planner in Seattle, WA I was disappointed in not finding anyone local for my neon signage needs. That is, until I found Howdy Dudey. Their signs are high quality, but what really sets them a part is their renting process. From initial contact to return, everything was flawless. I tested their service for a styled shoot and now they're on my preferred vendor list. I will recommend Howdy Dudey to all my couples wanting neon signs for their big day!

13 July 2021
Rated 5 out of 5 stars

Wedding Sign and totally worth it!

The neon sign was the perfect addition for my brothers wedding. It looked amazing glowing on the ivy wall supplied by the venue. From arrival of the product in a super secure box to the return process being just as simple. I highly recommend anyone in the market for a neon sign to use them! Will definitely be a customer for life!

22 June 2021
Rated 5 out of 5 stars

Howdy Dudey did a great job…

Howdy Dudey did a great job accomodating an event for me at the last minute. They worked with me to get the neon sign here on time and were super accommodating! It turned out beautiful! The website made it super easy to find out what's available the dates I needed it.

21 June 2021
Rated 5 out of 5 stars

Rental process exceeded my…

Rental process exceeded my expectations. I received the Neon sign a few days before our event and it came with instructions and mailing slip as well as the recycle box to send back. The sign was the perfect sign for the green wall picture backdrop at my wedding. And the pricing was the best I found.

21 June 2021
Rated 5 out of 5 stars

Excellent!

Howdy Dudey was so excellent to work with! I ordered the “Happily Ever After” neon sign. It came 2 days before my wedding. Perfectly packaged and clear directions on how to set up and send back! I will definitely be ordering again! 10/10 experience!!

21 June 2021

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