Howtofindacarehome Reviews 5

TrustScore 4 out of 5

4.1

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Company details

  1. Aged Care

Written by the company

How to Find a Care Home is a UK-based private business that helps people and families find suitable residential care services for elderly individuals and those who require additional support. The company was incorporated in 2014 and to date has helped thousands of families. The company focuses on guiding families through the process of choosing the right care home for their loved ones. Their services include providing advice on different types of care homes, such as residential care, nursing homes, dementia care, and specialist support services. They help families understand care assessments, funding options, and the level of care required for individuals with different health conditions. How to Find a Care Home also supports clients by explaining the financial aspects of care, including council funding, NHS continuing healthcare, and private payment options. They encourage people to visit care homes, compare facilities, and review inspection ratings before making decisions. The company’s aim is to make the process of finding care simpler and less stressful for families by offering information, guidance, and support. Their services help ensure that individuals receive safe, comfortable, and high-quality support.


Contact info

4.1

Great

TrustScore 4 out of 5

5 reviews

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Rated 5 out of 5 stars

Finding a care home

If you are looking for help finding a care home for a loved one, this is the company for you. My mother's social worker advised us of their service, within 3 days Kim had found suitable homes with availability and booked viewing, as well as this she accompanied me and asked questions on my behalf that I would have never thought of. The whole experience was seamless and stress free, I can not thank Kim enough for her help.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous Service

It was very easy to give How to Find a Care Home 5 stars. After being referred from Social Services I was immediately contacted by Kim who was so helpful and talked me through the whole process which was so reassuring as I did not know where to start. Kim pulled out all the stops to find my uncle the right care home. Nothing was too much trouble and I’m happy to say my uncle is now settled and happy in the perfect care home for him. I would not hesitate to recommend How to Find a Care Home.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service 🤩

During a very difficult and emotional time for our family, we received amazing support and guidance from Kim at How to Find a Care Home. My Nan was placed in a lovely care home for 3 weeks which provided the perfect respite and gave us all much-needed reassurance and support.

From the very beginning, she explained everything clearly and with so much compassion. Her knowledge, kindness and understanding throughout the process made such a difference at a time when we felt overwhelmed.

I’m so grateful for the support we received and wouldn’t hesitate to recommend Kim and How to Find a Care Home to anyone needing help navigating care options for a loved one.

9 March 2026
Unprompted review
Howtofindacarehome logo

Reply from Howtofindacarehome

Hi Faye,
Thank you for this lovey review.
We are so glad you found our service useful and that Kim was able to support in finding respite for your Nan.
Best Wishes,
Ciara

Rated 5 out of 5 stars

How to find a care home

I was contacted by Emma from 'how to find a care home' directly after being referred to them by social services. What followed was real help and support with the process of finding and securing a lovely care home for my Mum, all delivered with a genuine sense of care and desire for the right outcome from start to finish. Thank you!

20 May 2026
Unprompted review
Howtofindacarehome logo

Reply from Howtofindacarehome

Hi Stephen,
We're so grateful for this review. We are so pleased that you found the home you were looking for and that Emma was able to support you through this time.
Best Wishes,
Ciara

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